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The LangaList
Standard Edition

Yet *Another* Expanded Issue!

2006-10-05

A Free Email Newsletter
from Fred Langa and Mike Elgan
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) Still MORE Extra Content!
2) System Restore and
Microsoft's Confusing Naming Practices

3) Setting Up An Online Store, Pt 1
4) Setting Up An Online Store, Pt 2
5) Virtual PC Virtually Doesn't Work With Vista
6) Two Ways To Put Windows On A Diet
7) Can't Find Perfect Search Utility
8) VPN Not The Only Way To Connect
9) Recommend This Newsletter And Win!
10) Super Advice On Those "Super Hidden" Folders
11) And *Another* Code Load Success Story
12) Getting The Big Picture -- Instantly
13 How To Exorcise Reboot Demons
14) Does My Registry Look Fat In This?
15) Can't Kill New Malware
16) Optional Links
17) Just For Grins

Next Issue:
2006-10-09

 

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1) Still MORE Extra Content!

Yup, we're still at it--- Mike and I are working to deliver some of the content we couldn't send you while I was unavoidably offline for a while. Hence this series of much longer than usual issues. (More info: http://langa.com/newsletters/2006/2006-09-18.htm#1 and http://langa.com/newsletters/2006/2006-09-21.htm#1 )

And once again, don't forget the new daily Langa Blog (
http://langa.com/blog ) and RSS feed ( http://langa.com/blog/rss.xml ). If these content-delivery technologies are unfamiliar to you, see:
http://langa.com/newsletters/2006/2006-09-21.htm#6

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2) System Restore and Microsoft's Confusing Naming Practices

Fred, Thanks for all you do.  I look forward to each issue. I have a question: Every one of my partitions contains a folder "System Volume Information". Curious about what's in it and how much of my resources it is using, I click on it and receive the reply "System Volume Information in not accessible. Access is denied". I can't read it, and I can't delete it. What's this all about? Thanks, Don Haff

You've been tripped up by a Microsoft weakness, Don. Let me explain:

Sometimes, Microsoft gets the naming of things exactly right. "Notepad," for example, or the "Program Files" folder, or "Control Panel." These names are obvious and self explanatory. But other times the names they choose are downright bizarre.

For example, ask 100 ordinary Windows users the difference between the "TaskBar" and the "Quick Launch Toolbar," and you'll mostly get blank stares. (BTW, if you're not sure, see http://tinyurl.com/s74cs and http://tinyurl.com/nc3jm )

Or, consider the little cluster of icons down by the clock. Microsoft uses three official names for this: the "Notification Area," the "Status Area" and the "System Tray." Three different names for the exact same thing! (see http://tinyurl.com/okjmq ) So, not only are some of Microsoft's names obscure, they're also inconsistent.

"System Volume Information" is another poorly chosen name, probably left over from the early deep-geek engineering design discussions of the current versions of Windows. If Microsoft had named it "System Restore Data" (because that's what it really is), there'd be no confusion.

When System Restore is monitoring a drive, it tracks changes in the "System Volume Information" folder. Because the folder is part of System Restore, it's protected from casual snooping or alteration.

But you can eliminate or reduce the size of System Volume Information folders by trimming the amount of space you want to reserve for System Restore on each drive, or by disabling System Restore on those drives.

System Restore How-To info: See Tip #10 in
http://www.informationweek.com/showArticle.jhtml?articleID=12803122
and also see http://tinyurl.com/353qp

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3) Setting Up An Online Store, Pt 1

Dear Fred: Thank you for a great newsletter.  I think I have subscribed ever since, I think the closing of, was it "Windows" magazine?

I have a feeling a lot of your subscribers run small businesses, as I do.  And I'm sure a lot of those are thinking about being able to accept Visa payments on-line.  Your payment process is very painless and effective.  Perhaps you could give us all some advice on the best way to do it in the newsletter sometime soon? ---Julian

Here's a quick overview of how the process works: First, you have to collect data from customers--- what do they want to buy, in what quantity, and for how much? For security purposes, most credit card companies also ask for a customer's billing (physical) address, as a way to make sure that the person ordering is the actual card owner.

When the customer clicks "order" or "submit," the charge information is transferred in real-time to the appropriate credit-card company. Most small businesses use a "gateway" service (e.g. http://www.authorize.net/ ) that lets you have one contact point for all the different credit card companies you want to deal with: You send the information to the gateway company, and it sends the information to the appropriate credit card company, gets the response (purchase approved or denied) and then transmits that information back to you. If the charge is approved, the order can be marked as complete; and you, the merchant, then can fulfill the order.

Finally, the major gateway companies settle up at the end of each day: They tally the orders and collect money from the credit card companies on your behalf. The credit card companies make their money by skimming a few percent from each transaction you send in. The fees vary, with Amex and Discover being the most expensive for a merchant to use, and Visa and Mastercard less expensive. The gateway company also needs to be paid, so when it collects money from the credit card companies, the gateway company takes a little for itself and sends the (diminished) balance by wire transfer to a known-good bank account you've previously set up for the purpose.

There are three main ways to handle all the above: There are turnkey systems that handle almost everything for you: You sign up with a web site that handles all the back-end processing for you; they provide a front-end storefront or ordering forms or software; they manage the gateway services; and sometimes, they communicate directly with the credit card companies. PayPal is one such system: Everything happens on the PayPal site, and PayPal handles security, the semi-customizable storefront front-end software, fraud detection and prevention, the gateway functions, payment to the merchant, refunds to the customer, and so on. PayPal is actually very easy to use, and its fees--- while not cheap--- are reasonable.

2CheckOut.Com illustrates another kind of turnkey storefront: It operates much like PayPal, except that it's not designed to hold the merchant's money in a spendable form. Rather, they transfer payments to the merchant via wire automatic transfer after a couple of days. They're a high-cost service, but have the advantage of being pretty good with international orders, which can get complicated.

Another benefit of turnkey systems is immediacy: PayPal takes just a couple days to fully set up an online merchant account; a place like 2CheckOut takes even less time.

At the other end  of the spectrum are roll-your-own approaches that you do on your own website. You sign up with a gateway company and, once you pass their security and financial screenings, they'll guide you through the process of becoming an authorized merchant with whatever credit card companies you wish. Each credit card company has its own set of forms and procedures; the amount of initial paperwork will remind you of doing your taxes. It'll take at least a couple weeks for all the gears to turn; but then you can build your own front end using whatever "shopping cart" software you wish. This approach gives you the most control over the look, feel, and features of your online store, and it's the least expensive to run, but takes a lot more time to set up and operate.

In between, there are hybrid options such as EasyStoreCreator.com . If you already have a merchant account set up with a gateway service (and through it, have become an authorized merchant for whatever credit card companies you wish); then you can use their secure front end software to build a simple storefront and to collect orders. If you don't have a merchant account with a gateway service, they can set you up. Generally, hybrid services are easier to get going than roll-your-own, but not as easy as a turnkey; they're not hugely flexible; and the costs are in-between, too.

Before this item gets too long, let's break it into a separate sections for better readability. (See below.)

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4) Setting Up An Online Store, Pt 2

(continued from above)

Initially, I had a roll-your-own storefront which communicated with a gateway service I'd signed up with; but this was back in a simpler time. As online security became more and more of an issue, it became more and more time consuming for me to add layer after layer of security to the ordering forms. I ended up spending way too much time running the mechanics of the online store instead of writing the newsletter! So, I moved most of the processes to professionally-maintained commercial services; in effect, paying someone else to manage the minutia of the ordering process.

I've personally found one turnkey service--- PayPal--- to be the best for me, mainly because it's reliable, easy, and not terribly expensive. My second-choice is a hybrid service--- EasyStoreCreator--- using their front end plus my own merchant account, which I still have at Authorize.Net. My least-favorite choice is the turnkey (expensive and not very flexible) 2CheckOut, but I maintain my account there to help international customer who run afoul of the US-centric processes used on the other sites.

This all works, but it's still a complicated thing; and I hope to have some major simplifications and improvements to announce soon!

The above only scratches the surface, but at shows you the broad picture. There's lots more information available online:
http://www.google.com/search?&q=accept+credit+card+online
http://www.google.com/search?&q=gateway+merchant+services
http://www.google.com/search?q=storefront+merchant+shopping+cart

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5) Virtual PC Virtually Doesn't Work With Vista

Fred, Glad to have you back. Your column has been sorely missed. I am not a novice, but darned if I understand how to work a Virtual PC. I want to run a VPC to try Vista but I cannot figure out how to make it work. Maybe there are other "dummies" who don't get it. ---Ed Clabaugh

Microsoft's Virtual PC (VPC) can be a wonderful thing. It fools software into "thinking" it has a complete PC all to itself. The "PC" it interacts with, however, is software in disguise. It's a great way to test software (like Windows Vista) without committing your entire system or putting your main environment at risk ( http://tinyurl.com/63smp ). VPC used to be a fairly expensive application, but nowadays Microsoft gives it away.

I don't know where in the installation or configuration processes you're hitting snags. The first item on your VPC installation troubleshooting checklist, however, should be this: Make sure you're using the right versions of Windows.

Some users try to install VPC with Windows XP Home Edition, which is incompatible. To run VPC, you'll need Windows XP Pro or 2000 Pro.

Different builds of pre-release Vista have their own unique VPC installation issues; and there are also two different versions of VPC floating around--- both the 2003 and 2004 versions. Mike Elgan is running Vista RC1 on VPC 2004, installed on an XP SP2 machine, and it installed and runs without snags. Fred Langa, on the other hand, found that Vista RC1 runs very slowly on VPC 2003; and without sound support.

Your best bet will be to start with the most recent version of Vista you can get your hands on -- preferably (as of this writing) Build 5728 or at least RC1. A fellow named Jonathan Maltz maintains a very good list of precisely which OS versions work on VPC and which don't ( http://vpc.visualwin.com/ )--- and for those that do, what known problems might occur.

You can download VPC 2004, free, at http://tinyurl.com/6twu3 . And VPC 2007 is in the works; it will provide native Vista support, both as host and guest; and still will be free.

In the meantime, if your OSs pass the compatibility test, you might want to run through WindowsSecurity.com's very good, step-by-step tutorial for installing and using VPC ( http://tinyurl.com/dxbyb ). There's also at least one good blog devoted to the subject ( http://blogs.msdn.com/virtual_pc_guy/ ).

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6) Two Ways To Put Windows On A Diet

Dear Fred, I was curious if you've heard about nLite. if you haven't, here's a generic description: nLite lets you choose which components to remove from Windows 2000, XP or 2003 before installation. By removing unneeded components you gain on your system speed and security. It supports removal of almost any component and few services. You can make a bootable ISO and easily slipstream Service packs with a click of a button. Use the easy cd-key implementation so you don't need to enter it during setup. If you have heard of it or even tried it, I'd love to hear your thoughts on it. I've been using it for several months now and I find it to be a interesting and powerful utility. Installing Windows is much faster and I don't have to spend time entering my name, key or other info. My favorite feature is Component Removal. I can trim Windows of its bloat and it will only use 40-50% of its default installation size. Sincerely, Kevin

Thanks, Kevin! nLite has shown up a few times on the LangaList:
http://langa.com/newsletters/2004/2004-10-04.htm#3
http://langa.com/newsletters/2005/2005-05-09.htm#5
http://langa.com/newsletters/2005/2005-06-09.htm#5

It's been more than a year, and a new beta version 1.2 is available for download, so it's worth bringing up again. nLite v1.2 offers a raft of new features, the best of which include burning .ISO support; a "remove duplicate files" option; "format drive" support; and others.

The free nLite guides you though the process of finding your Windows installation files, choosing which programs and other files you don't want, and creating an .ISO file, which you can burn to CD. You then can use that CD to install a custom "lite" version of Windows. It's the real operating system, minus undesirable bloat.

You can instead use LitePC's $39.95 XPlite, which is similar, but removes components after, rather than before, installation.

Think of nLite as a deployment tool that creates a new, faster and up-to-date replacement XP installation disk, and XPlite as an uninstall utility that removes components Microsoft made "unremovable."

Read about XPlite here:
http://www.informationweek.com/windows/showArticle.jhtml

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7) Can't Find Perfect Search Utility

Fred: It might be useful to your subscribers to mention desktop search programs. I have tried three (Google, Microsoft, Copernic) and found all to be flawed. Is there a perfect one out there? Google is cluttered and keeps pushing you to the Google search screen but it does locate everything on the computer. It does not index it so well, though, I guess because it does not have the underlying cross-references the Web search engine uses. Microsoft was polite, fast and well organized, but it ignored non-Microsoft files like WordPerfect and Thunderbird (the plug-ins they offer do NOT work). Copernic was non-intrusive and organized things well, but it missed a lot. Unpredictably it would find some E-mails from Thunderbird and not others; some documents and not others. My two cents. A loyal subscriber, ---Paul DeLeeuw

Is there a perfect desktop indexed search utility? Probably not. But you might give X1 a try ( http://www.x1.com/download/ ). X1 is very fast and accurate, and is easy to use. It indexes e-mail, including attachments, and is configurable to maximize accuracy and minimize index file size. It places optional launch bars in Outlook or on the Windows Taskbar.

Of course, one way to cover all your bases would be to have multiple indexed search utilities installed, and just pick the right tool for the job depending on what you're looking for. The downside of this approach, of course, is that those index files grow and grow--- sometimes to massive proportions. But if you have dozens of gigabytes to spare, why not?

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8) VPN Not The Only Way To Connect

Our recent piece on setting up a Remote Desktop connection via "virtual private networking" (VPN) sparked some very good reader advice and information on alternatives to this approach.

Hi Fred, I just read your latest issue and regarding the article "Making the Remote Desktop Connection", there is a much simpler solution than installing and configuring VPN software. Just ensure that both routers are set to forward XP's Remote Desktop port to the appropriate computer behind the router. I believe the default port is Port 3389. This link provides some basic info including how to change the default port assignment - http://www.microsoft.com/windowsxp/using/mobility/rdfaq.mspx

For added security, if one is also running a decent software firewall (you ARE aren't you?), you can assign a rule to accept only those remote desktop connections from the specific IP or MAC address you'll be connecting from.

It's true. Remote Desktop can be used effectively without a VPN in some circumstances. Whether you use a VPN or choose the direct route, it's important to note that Remote Desktop is powerful -- too powerful to be used without caution. Here's how to use it without compromising security:
http://www.informationweek.com/showArticle.jhtml;?articleID=164300008

Before you get started, be aware that only Windows XP Pro works as a Remote Desktop host.

For the client, you can use Windows 95 or any version of Windows that came after it (including XP Home), but will need to download and install the client software, which is called Remote Desktop Client (RDC) ( http://tinyurl.com/3vb8u ). Windows XP Pro has RDC baked in, so you won't need to install it if your client system runs XP Pro.

Also, some, including at least one LangaList reader, prefer Netmeeting for remote control: http://langa.com/newsletters/2006/2006-09-25.htm#8

Greetings from Ed James in Fort Wayne. I have been a subscriber for a while and the newsletter has saved my bacon on many occasions. My son, who lives about 150 miles away, needed access to several files on my home network. I could not locate them. Solution: We both downloaded Microsoft’s Messenger Live, onto our Windows XP machines, and I gave him remote access and control of my machine. It took a bit to figure out how to set things up but he was able to find what he needed. This was a good zero cost solution to the problem of remote access. All of this worked through the software firewall and NAT router.

Thanks, Ed! Windows Live Messenger ( http://get.live.com/messenger/overview ), the instant messaging service formerly known as MSN Messenger, sports quite a few useful features, some of which are related to instant messaging (offline instant message and video calls, for example) and some of which are not. Live Messenger can be used only on XP, Vista and Mobile versions of Windows.

Live Messenger features "Sharing Folders," which you use by dragging the folders you'd like to share onto the Live Messenger application, and dropping them on the contact of your choice.

One caveat for all users, however, is that Windows Live Messenger faithfully keeps files in sync. That means, for example, when one party deletes a file or folder, it will be deleted on the other person's computer also.

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9) Recommend This Newsletter And Win!

If you think the LangaList is a worthwhile read, maybe a friend would find it useful too! Just use the following link to recommend the LangaList--- your friend may find a new source of useful information and you just may win one of three FREE ONE YEAR SUBSCRIPTIONS to the LangaList Plus! edition given each month. (If your name is drawn and you're already a Plus! subscriber, your current subscription will be extended by a full year.)

Check out the details at http://langa.com/recommend.htm . Thanks for recommending the LangaList--- and good luck!

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10) Super Advice On Those "Super Hidden" Folders

An item in the Sept. 25 issue ("'Super-Hidden' Folders Are Super Annoying" http://langa.com/newsletters/2006/2006-09-25.htm#3 ) prompted two readers to submit a tip and some good advice.

Hi Fred, wonderful newsletter, good spirited, well written, and extremely useful.

Just on the topic of super hidden folders, I think you kind of touched on it but I thought it was worth mentioning a bit more strongly a good habit to get into when dealing with any attachments. It's true you don't always want to keep all attachments but for any that you do need to edit or do something with, I've always found it's just a matter of applying good saving technique when opening them.

Open the attachment from the message, immediately click File/Save As, go to the appropriate folder of your choosing, and name accordingly. Then begin work. This is the same good habit even for commencing work on an empty file so that any autorecover features etc will name the auto recover file according to what you have chosen.

I have found that doing this with attachments saves the 'Doh! Where did I save that file' moment after you close down your program.

This may sound like a very basic or too simple suggestion but I work in technical support and the amount of people that get themselves into trouble just because of not adopting such a simple little habit... well, let's not go there. Kind regards, ---Daniel Burns

And this from reader Carol Waldera:

Dear Fred.... I've been reading your newsletter for quite a few years now and have learned a lot. Thank you for all your hard work. Reading John R. Youngman's query in the current newsletter prompted me to write to you. I use Outlook 2002 on WinXP. I believe my method of getting to the OLK hidden file is a bit easier than the method you have described. I simply run Disk Cleanup....choose Temporary Internet Files > View Files. Click on the Folders button at the top to view the Tree. Now, I can find the OLK folder on the left & empty it. If one happens to delete the OLK folder itself, it will be automatically re-created in the next session. If I remember correctly, I used the same method on my old Win98 machine, too. ---Carol Waldera

Thanks, Daniel and Carol! Great advice.

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11) And *Another* Code Load Success Story!

After his site was listed in the last "Load The Code" section, this code-loader wrote:

Dear Fred, I was thrilled to see my web site http://www.meditateforyou.com/Contacts.html listed in The Langalist! I'd just noticed this morning that my hits are way up, and now I know how that happened. Thanks so much!

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://langa.com/code.htm , and maybe you can join the thousands of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://langa.com/readersites.htm

50 Freeware Favorites
http://www.georgedillon.com/freeware/langalist.shtml

Omninotables
http://www.omninotables.com/

Brisbane (AU) Computer Repair
http://www.computer-aid.com.au/blog/

A Computer Portal (huge compendium)
http://www.acomputerportal.com/index.html

KiwiPlanet
http://www.kiwiplanet.co.nz/

Ayrware (C++)
http://www.ayrware.com/

Jomama's Stuff
http://www.jomamas-stuff.com/

CMSimple (DJ services and more; UK)
http://djcrx.co.uk/

LoserWho
http://www.loserwho.com/

OneGuy's Point Of View
http://tinyurl.com/gaoyc

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12, 13, 14, 15, 16,) Plus! Edition Highlights:

Today's LangaList Plus! Edition contains about 40% more content including:

  • Getting The Big Picture -- Instantly
       (do it yourself screen savers)
  • How To Exorcise Reboot Demons
       (his computer seems possessed...)
  • Does My Registry Look Fat In This?
       (what's a "normal" sized Registry, anyway?)
  • Can't Kill New Malware
       (another hard-to-remove nasty...)
  • Optional Links
       (just for Plus! subscribers)

Plus! Edition info: http://langa.com/plus.htm 

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17) Just For Grins

We all should get plenty of exercise, but with so much to do on our PCs, who has time to exercise? Well now you can combine PC time with physical fitness with the new Geek-a-Cycle, which combines a PC desk with a gym-style stationary bike. It's not a joke or hoax, but a real product you can buy ( http://www.slimgeek.com/ ).

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(Give a gift subscription to the LangaList Plus edition!
Click <a href= " http://langa.com/plus_gift.htm ">here</a>)

Most months, the LangaList is is published about 6 times. See you next issue, 2006-10-09!

Best,

Fred & Mike
( Editor@Langa.Com )

Please recommend the LangaList to a friend! (And maybe win a prize!)

An easier-to read formatted HTML version is available in the "Current Issue" section of http://langa.com.  (The HTML version of each issue normally is available by 9AM EST [UT-5] of the issue date.) All past LangaList issues are also available at the Langa.Com site.

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