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Another EXPANDED Issue!

2006-09-28

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from Fred Langa and Mike Elgan
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1) Another "Expanded" Issue

Yes, it's another longer-than-usual expanded issue, as Mike and I work to backfill some of the content we couldn't send you while I was unavoidably offline. (More info: http://langa.com/newsletters/2006/2006-09-18.htm#1 and http://langa.com/newsletters/2006/2006-09-21.htm#1 )

And speaking of content, don't forget the new daily Langa Blog ( http://langa.com/blog ) and RSS feed ( http://langa.com/blog/rss.xml ). Don't know how to use these content-delivery technologies? See: http://langa.com/newsletters/2006/2006-09-21.htm#6

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2) Ewido Update

Our item on "ewido" ( http://langa.com/newsletters/2006/2006-09-25.htm#1 )the new antispyware tool from the makers of the AVG antispyware tool, prompted some diametrically opposite responses:

On the negative side:

Hi Fred and Mike: FYI - PCMag had a different take on the ewido anti-spyware tool referenced in the 2006-09-25 edition of LangaList. Although I'm happy with Grisoft's AVG Professional and AVG Plus Firewall products I be hesitant to try their anti-spyware offering based on this review: http://www.pcmag.com/article2/0,1759,1993985,00.asp --David Browning

Hmmm. The PC Mag reviewer gave it 2 stars out of five, saying "Grisoft's ewido anti-spyware 4.0 costs the same as programs that do a much better job. Some recommend using the scan-only free version as a second opinion, but it flopped in my tests."

But, on the positive side:

Fred:  I am a tech at a free PC-troubleshooting website... I can testify that ewido is a staple of our security team's arsenal-- it is one of the first things our team suggests in helping people remove malware/viruses form their systems. Usually an ewido log/ and a hijack this log are among the first tools used. I have seen these guys clean out some real nasties for people ... viruses/worms/spyware. I have used Adaware and spybot for years and had never heard of ewido before I joined PChelp-- I must say I have seen it get some things the other 2 missed-- while a multi-pronged defense is a necessity these days... ewido will move up fast, I think. ---Jeff Bates ( http://www.pchelpforum.com/ )

Fred, I have been using Spybot Search & Destroy, Pest Patrol and then ewido (ver 3,5) to check my computer once a week since May (4 months.) ewido caught 42 "nasties" (mostly third party tracking cookies) in that time frame. Spybot S & D doesn't seem to catch many and Pest Patrol gets at least 3 each time. After that ewido gets about 3 more. ---Arnold Musolf

Fred, Terrific newsletter.  I've been using ewido for over a year. It was first recommended by Gizmo  editor@techsupportalert.com in his monthly newsletter which I recommend to your readers.  He also keeps an updated "The 25 Best Freeware Apps" list.  I only recently had a problem w/Norton and wanted the latest Grisoft AVG.  I noted then that ewido was then part of the Grisoft family.  I haven't had a Trojan or any AV.  I also like a2 from http://www.emsisoft.com/en/ .  Their anti dialer and malware detector is frequently updated with many new signatures 2-3 times a week.  Keep the good stuff coming. ---Tom Kubita

Yes, as Tom says, ewido's been around for a while, but V4--- the free "Grisoft-ized" version--- is new, and that's what prompted our discussion.

So, a reviewer says it's bogus, but users say it's great. What's going on?

I think these disparate views may be more an artifact of old-style software reviewing than anything else: I'm sure the PC Mag review is accurate as far as it goes; but the reviewer doesn't specify what PC the tests were run on; what OS was used; what malware samples were selected as test cases; and so on. Without essential info such as that, there's no way to predict if the your experiences will match the reviewer's. And, to me, a review that doesn't let you make predictions for your own real-life use is, well, pointless.

Real-life reports from a variety of sources, such as you get from reader mail (such as the above), Usenet Groups, BBSes, and son on, are often far more valuable than incomplete, sketchy reviews. I think this is one of the reasons why many old-school computer magazines are in steep decline--- much of the information they offer just isn't all that relevant anymore. In contrast, reader-driven publications and web sites are doing great: Real-life experiences trump artificial tests almost every time.

Be that as it may, the very best way to see if ewido will work for you is to try it yourself. It's free and--- as some of fellow readers report (PC Mag's opinion notwithstanding)--- it looks pretty good!

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3) Ubuntu

Hi Fred: Just wondered if you have heard of the Linux based OS called "ubuntu", http://www.ubuntu.com/, or if you have had any dialog about it in the past?

I recently ordered the free CD and installed it on spare PC.  It has a very nice GUI and is very similar to Windows.  I'm just trying it out.  As one who is not familiar with Linux, this seems like an easy way to learn.  Maybe in time you might comment about it, if you are interested. Thanks, Gene Consolvo

Yes, Gene; it's come up about half a dozen times before in this newsletter, and yes, it's one of the easier distributions to get going. For links to over 200 (!) freely-downloadable versions of Linux, including Ubuntu, see http://langa.com/newsletters/2005/2005-01-31.htm#2

Plus readers may also want to check out:
http://langalist.com/plus/newsletters/2005/2005-08-22plus.asp #14

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4) Inside Svchost.exe

Fred: I was pleased to find the command shell command: tasklist /svc to finally actually see what the heck service host was running. Up until now service host was a back hole that could have been running anything and I had no idea how to find out what; of concern obviously was malware cloaked by the cryptic cover "svchost". Are you aware of any programs out there that take this a step further, internally breaking down all of the svchost services running, looking at them, perhaps checking their checksums or some other process to identify if each is the appropriate service and warning if any are either out of the ordinary or an ordinary named service that does not properly match the identifying characteristics for that service?

Hope what I am thinking about was spelled out clear enough for you to see what I am looking for. Best Regards, ---Bruce McCormick

Svchost.exe shows up when you view the Process tab in Windows XP's Task Manager (Ctrl+Alt+Del) and when you use Windows' DOS-like utility Task List (Start/Run/cmd, then type TASKLIST at the command prompt). Svchost.exe can, and usually does, run several instances of itself at any given time, each instance running several associated services. When you use the SVC switch with Task List (type TASKLIST /SVC at the command prompt), you can see the names of the processes within each service.

Microsoft's own Windows Defender (an anti-spyware tool that's still free while in beta  http://www.microsoft.com/defender ) actually has a little-known feature that provides detailed information about each instance of Svchost.exe running, and all the services therein.

In Windows Defender, click Tools, then choose Software Explorer. In the Category drop-down menu, choose "Currently Running Programs" or "Network Connected Programs." In either or both of those categories, you'll probably find items called "Microsoft Generic Host Process for Win32 Services"--- these are the Svchost.exe instances. By clicking on one instance in the left pane, you'll see details in the right.

You can match these individual "Microsoft Generic Host Process for Win32 Services" instances with Svchost.exe instances in the TASKLIST /SVC list most easily by matching Process IDs. In the command prompt version, the services are abbreviated--- for example, you might see AudioSrv and BITS. But when you look in the associated "Services" item in Windows Defender, those are spelled out--- Windows Audio and Background Intelligent Transfer Service."

Best of all, each "Host Process" in Defender is Classified as "Allowed" or "Not Yet Classified." Any process that's "not allowed" will be blocked or terminated (one hopes) by Windows Defender.

See also: "Identifying Mysterious "Services" http://langa.com/newsletters/2002/2002-02-18.htm#7

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5) How To Shrink Sound Files

Thanks for a great newsletter! I have a lot of MP3 voice-only recordings that were originally made at 64 Kbps. In order to maximize storage, I was wondering if it was possible to reduce the bit rate from 64 Kbps to, say 32 or 40 Kbps. Are there utilities that do this kind of downward conversion?

Yes, there are quite a few utilities out there, and many mainstream "jukebox" applications also do this kind of conversion. Figuring out how to simply reduce bitrates, however, can be very cumbersome and require some time-consuming experimentation. The reason appears to be that utility and application software makers assume that any conversion will either convert to another file format and/or convert-and-move to some mobile device, such as a cell phone or music player. So those of us who want merely to lower bitrates tend to be out of luck, at least from an ease-of-use standpoint.

Fortunately, there's at least one straightforward utility that simply reduces bitrates. It's called Mp3go128 from HelpfulSoft Software, Inc. Use it by simply launching the application, clicking on the Open button, and browsing to and selecting the MP3 files you want to convert. After file selection, Mp3go128 pops up a dialog box that offers a wide range of bit-rates to choose from--- 32, 40, 48 and on up in small increments to 320. Simply choose one, click OK, and the files are converted.

Mp3go128 costs $10, and you can try it free for 30 days:
http://www.helpfulsoft.com/index.php?mp3intro

More on sound-file bitrates:
http://langa.com/newsletters/2005/2005-07-28.htm#1
http://langa.com/newsletters/2006/2006-05-29.htm#9
Plus!: http://langalist.com/plus/newsletters/2006/2006-06-22plus.asp#15

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6) OEM Drive Has Better Warranty Than Retail

Hey Fred, Love the newsletter. I just bought two new hard drives. They are 250GB Maxtor DiamondMax 10 PATA 133MB 16M cache. I plan to install them in a RAID configuration.

The reason I am writing is to ask if you are aware that OEM drives, from Maxtor, have a longer warranty. That drive is available from a big chain of stores in its retail form (box, CD, cable, etc.) and has a warranty of 1 year. The same drive, in its OEM form, has a warranty of three years and can be bought from just about any computer shop. It is also cheaper.. I just can't understand why! Keep up the great work. You make your readers look amazing... Ciao. ---Serge Desaulniers

That an OEM drive has a longer warranty than an ostensibly identical retail one is indeed unusual, although not unheard of. Usually OEM components are cheaper (as yours was), but that better price is accompanied by reduced support (such as warranty support).

On the TigerDirect Web site and the sites of other major legitimate component online stores, your "OEM" drive is available with a 36-month warranty and tech support supplied by Maxtor. It's all quite above board and legitimate. But OEM component purchase stories don't always have a happy ending.

OEM are the initials for "original equipment manufacturer." The term has been around for a long time, and is used differently in various industries. The way it's used in the PC industry is a bit of a misnomer. Usually, a PC company--- Dell, HP, Gateway, etc.--- is called an "OEM"--- even if it merely assembles hard drives, DVD and CD drives, motherboards, fans, video cards, monitors, keyboards, cabling and other parts and peripherals manufactured by other companies.

Parts and components built and packaged for sale to these OEMs are usually slightly different from those sold at retail stores. They may come without cabling, for example, or screws, software and, usually, warranty.

OEM hard drives are sold under varying degrees of legitimacy, from totally illegal to vaguely shady to fully approved and legitimate. Sometimes sellers hide the fact that a component is an OEM part, but sell it without packaging (called a "bare drive")--- and others highlight the drive's OEM status as a mark of value.

OEM drives may be sold by the drive manufacturer, by an OEM, by a reseller or VAR, or--- most likely--- by none of the above, such as an online store that sells directly to users.

In some cases, an OEM drive comes with zero support from the vendor. No firmware, no software, no service, no promise to fix if broken--- you may even not be able to take advantage of future firmware upgrades. Sometimes, the missing firmware is actually required in order to take advantage of the drive's full potential performance or feature set.

The Maxtor drive in question, however, represents a growing trend. Component makers nowadays increasingly split specific product lines into three major channels: Retail, OEM and pseudo-OEM. Your drive is the latter. A pseudo-OEM drive uses the OEM label as a marketing gimmick, and often small tweaks in packaging, parts, warranty and other attributes, to sell online. In reality, it's a retail product never intended for the OEM or reseller channels.

Buying this "OEM" drive from a reputable seller will probably end up being a good deal. In general, however, it's a good idea to buy components--- whether labeled OEM or not--- from reputable sellers, and with support and warranties supplied directly from the manufacturer.

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7) Windows File Protection Gets In The Way

I've been doing this for many, many years. I use a geezer technique: a batch file! I use Map Network Drive to map by laptop's C: drive to L: (for laptop) and then the batch file copies things from C: to L:. For the actual copying, I used to use the XCOPY command; now I use ROBOCOPY.

All was well in Mudville until I migrated to Windows XP. Now I find that XP won't let me mess with files in the Windows directory. This is unfortunate because there are several .INI files in \Windows that I would like to sync over to my laptop.

I can understand why Windows would want to be protective of \Windows, but geez, I just want to copy a few .INI files! Do you know of a way around this? ---Rex Swain

All versions of Windows after Windows 98 feature a program that protects Windows system files--- called Windows File Protection (WFP) in Windows 2000 and Windows XP, and System File Protection (SFP) in Windows ME. It runs in the background, and protects key system files from being overwritten, deleted or modified by malware or users.

There are a couple ways around this protection. The first and best known is a Registry hack that's pretty ugly, and requires the use of a hex editor. This method ( http://tinyurl.com/qdl9a ) has been covered extensively, so I won't reproduce it here.

The second method is to use a freeware tool called Windows File Protection Switcher ( http://tinyurl.com/sxkal ). This program does only one thing: It toggles WFP on and off. If you want to run WFP most of the time, you might even trigger Windows File Protection Switcher from your batch files, flipping it off at the beginning of your process, then flipping it back on at the end.

You also can move the INI file contents by using Notepad to edit both INI files, and copy/paste the contents from one to the other; or by renaming a copy of the original INI file to TXT, and then moving that TXT file where you want; and then either renaming it INI or using Notepad to move the TXT contents to the INI file.

Lots of options!

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8) Recommend This Newsletter And Win!

If you think the LangaList is a worthwhile read, maybe a friend would find it useful too! Just use the following link to recommend the LangaList--- your friend may find a new source of useful information and you just may win one of three FREE ONE YEAR SUBSCRIPTIONS to the LangaList Plus! edition given each month. (If your name is drawn and you're already a Plus! subscriber, your current subscription will be extended by a full year.)

Check out the details at http://langa.com/recommend.htm . Thanks for recommending the LangaList--- and good luck!

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9) IncrediMail Upgrade Tactics Incredibly Bad

Dear Fred, I thought I should write to you so that you can warn any unsuspecting people of an unscrupulous scam being perpetrated by the nasty people at Incredimail. I received a newsletter from them on 12th/08/05 saying that they listen and respect their subscribers and they have a great surprise for us. When you click to the link, you are re-directed to a web page that downloads ( you assume) an upgraded version of Incredimail. When it is installed, I found, where Junk & Unapproved folder had been, was a new folder, Advanced Junk filter is turned off, click here. When the link is clicked you are taken to a site offering Advanced Junk filter for $29.99. Since Incredimail is a paid for service whose on-board filter works perfectly well, I declined and went back to what I was doing. The following day, when I opened my e-mail, I found in my inbox (which had previously been configured to only accept mail from addresses in my Address book) 6 of the usual rubbish junk mails that are sent out daily. When I went to Tools to check junk mail filter, it had been grayed out, thus preventing me from adjusting anything. I have since used System Restore to get previous installation back, but what I would like to know is : Is it illegal for Incredimail to take off my system, a service that I have paid for ,in order to force me to buy a programme that I don't need. You can guess who has been put into my junk mail folder after this episode. Yours Angrily, Phil Bevan

Like many software companies, IncrediMail gains mindshare by giving away a free but feature-limited version of their product, called IncrediMail Xe, then leveraging that mindshare (and your e-mail address) to promote for-pay upgrades, add-ons and additional software. Nothing wrong with that.

Some users have complained, however, that the company occasionally decides to move features from older products to newer ones (making them available in the for-pay products, but unavailable in free or older products).

Part of the problem is one of perception. IncrediMail views its software as "products," but its content and (apparently) junk mail filtering as "services." They wanted you to pay not a one-time charge for JunkFilter Plus, but an annual subscription payment. From IncrediMail's point of view, their actions are analogous to a restaurant--- they're removing coleslaw from the Family Meal Pack and making it available only with the Ultra Supersized Family Meal Pack. But to customers, it feels like they're coming into your house and taking coleslaw out of your refrigerator.

You have complained, as have others, however, that the JunkFilter Plus was presented as a simple upgrade that disabled existing junk filtering after you declined their offer to pay for JunkFilter Plus. That's not a great way to win customer loyalty. It sounds like they've lost a customer.

Here's another reason to avoid IncrediMail: http://langa.com/newsletters/2002/2002-10-10.htm#6

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10) Another Code Load Success Story

After his site was listed in the "Load The Code" section, Steve Henthorn, wrote:

WOW, it's amazing the impact your readers have. "Everything Kentucky" ( http://users.mis.net/~sphere/ky.html ) site stats jumped 7.8 times over the daily average. I've not had that many visitors since I first established the site. Thanks a ton! --- Steve Henthorn, Pub., Ed.-in-Chief

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://langa.com/code.htm , and maybe you can join the thousands of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://langa.com/readersites.htm

Security Garden
http://securitygarden.blogspot.com/

Leading Web Creations
http://www.leadingwebcreations.com/

Moonstar Lodge (Ontario)
http://moonstarlodge.com/MoonstarLodge/index.html

Online Games
http://alwyn20.tripod.com/alwyns_games.htm

"Medical Tourism" (really!)
http://www.chennaipage.com/

Capella Notation Software
http://www.capella-software.com/

Rochester Remodeling
http://rochesterremodelingco.com/

Corvette Enthusiasts
http://raceclub.info/

Magnatek Network Solutions
http://www.magnateknetworking.com

Personal Biltong Drier
http://www.biltongbeli.com/

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11) Hot Chip... Or Not So Hot?

Having read this article ("Horror Story With A Good Ending": http://langa.com/newsletters/2005/2005-08-15.htm#5 ) I have to question something. Reader Fred Spector states "the only thing that troubles me is an overheating problem with the Athlon xp processor. Spinrite temporarily terminated operation a few times when the temperature reached 124 degrees +."

The athlon xp processors have a maximum operating range around 194 degrees Fahrenheit which is WELL above the 124 that he is experiencing. I question whether there is a thermal problem here or a programs settings problem. Just thought I would mention this as he might then decide to invest money into a non-existent problem.

Love the newsletter. Thanx for all the hard work. ---Tom Moore

Right you are, Tom. The published temperature range of most Athlon XP processors is 32 to 194 degrees Fahrenheit. And it's always best to explore free options before you start buying things.

There are a few additional factors to keep in mind, however: 1) some Athlon XP processor models max out at 185F degrees (the original reader note didn't specify which processor model number); 2) the onboard measurement systems can be pretty inaccurate and can report temperatures that are lower than reality; and 3) additional heat--- even within accepted ranges--- can reduce the life of a processor.

It's also possible that he mistook hard drive temperatures for the CPU temps: Many hard drives do max out at 120F or so.

In any case, it's always best to err on the side of caution. Yes, a reported CPU temp of 124F degrees probably doesn't imply a heat emergency, but it is higher than optimal and should be addressed.

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12) Watch Out For Sneaky Trojan

Fred check out this url it talks about a trojan installed by the program "Unknown Device Identifier" ( http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100773 ) I would tell users to use caution when using this program. ---Richard Schimpff

You just did, Richard. Thanks! We talked about how to identify "Mystery" devices in a recent issue ("In Search Of 'Mystery' Devices" http://langa.com/newsletters/2006/2006-09-21.htm#5 ). Needless to say, downloading and launching "Unknown Device Identifier" is not the best way to do that. ;-)

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13, 14, 15, 16, 17) Plus! Edition Highlights:

Today's LangaList Plus! Edition contains 40% more content including:

• Data Recovery Experts Worth It?
     (when does it make sense to call in the pros?)
• Utility Makes Bootable CDs/DVDs
     (easier than ever!)
• CleanMyPC Or RegistryBooster?
     (picking the right Reg cleaner)
• Four Ways To Repair Windows XP
     (clip and save these for when you need 'em!)
• Optional Links
     (just for Plus! subscribers)

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18) Just For Grins

Normally our "Just for Grins" item is humor. But this issue's grin will come from the sheer coolness factor of an amazing hobbyist project. A Canadian RC airplane enthusiast combined a model airplane, virtual reality goggles and a wireless camera. It works like this: A fairly standard model airplane is controlled normally with a wireless remote control. A pan-and-tilt camera is mounted at the airplane's center of gravity, also controlled wirelessly. Video from the camera is viewable through virtual reality goggles, which have a gyroscope attached to sense the movement of the goggles and control the camera accordingly. When the wearer moves his head, the camera also moves. This breathtaking, goggle-eye video will put a grin on your face for sure:

http://tinyurl.com/n7agv
http://tinyurl.com/ms6t2

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(Give a gift subscription to the LangaList Plus edition!
Click <a href= " http://langa.com/plus_gift.htm ">here</a>)

Most months, the LangaList is is published about 6 times. See you next issue, 2006-10-05!

Best,

Fred & Mike
( Editor@Langa.Com )

Please recommend the LangaList to a friend! (And maybe win a prize!)

An easier-to read formatted HTML version is available in the "Current Issue" section of http://langa.com.  (The HTML version of each issue normally is available by 9AM EST [UT-5] of the issue date.) All past LangaList issues are also available at the Langa.Com site.

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