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The LangaList
Standard Edition

2006-05-29

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) Asking For Trouble
2) Penny-Wise...?
3) AV Tools Block Good Software
4) Lightning Veteran Speaks
5) USB Chicken/Egg Solution
6) Last Days To "Recommend And Win"
7) Help System Needs Help
8) And *Another* Code Load Success Story
9) Music File Sizes
10) Update on 'Buying A New PC'
11) Runaway Print Jobs
12) Covering Tracks
13) XP IRQ Tweak = More Speed?
14) Optional Links
15) Just For Grins

Next Issue:
2006-06-01

 

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1) Asking For Trouble

Fred: My teenage grandson has set up a broadband router for the family's computers. He tells me the router protects against all malicious attacks and has now disabled his anti-virus and firewall programs, plus the Anti-spyware programs - is there any truth in what he says. I fear that if he does get a virus I shall have the job of getting rid of it. ---Mike Pugh

You're right to worry, Mike, he's misinformed on both counts. We've discussed this before, but the question comes up so often I guess we need an "item #1" headline now and again to make sure people don't get misled by well-intentioned but incorrect advice such as from Mike's grandson.

Anything that blocks or guards any network ports can be called a firewall. But that doesn't mean that all firewalls are equal; or that any product that mentions firewalling on the box is really doing what you need.

Example: Some routers do provide a pretty good level of inbound firewalling, but they usually do absolutely nothing--- nothing--- about spoofed *outbound* attacks ( "phone home" activity) caused by malware. Of necessity, routers usually assume that any connection requests originating from a local PC are legit. But they may not be; in fact, almost ALL the nastiest worms and viruses propagate via unauthorized and often covert outbound connections.

In contrast, a good local, desktop firewall will stop and ask when a new program or a newly-changed program is trying to make a connection. That way, you can stop unauthorized outbound activity before it starts.

Another example: Some routers include a kind of antivirus scanning, looking at the inbound packets for stuff that resembles known viruses. That's fine. But local AV tools can also monitor not just the patterns of ones and zeros, but also virus-like activity that's triggered when the malware code is activated. An AV tool on a router can't know what's happening on the hard drives and in the RAM of any of the PCs it protects; it's useless against this kind of attack.

And ask yourself: Is *any* software or hardware 100% reliable? (If you find some, let me know, OK? <g>) ALL software and hardware contains flaws; nothing is perfect. Relying on any one tool to provide all your online security is placing all your digital eggs on one basket--- a basket that must and does contain flaws.

Routers, with or without in-built AV tools, can be a valuable part of an overall security strategy, but they are NOT NOT NOT enough by themselves. I can't stress that enough. Relying on a single layer of defense is asking for trouble.

Please see

The Single-Layer Defense Fallacy
http://www.informationweek.com/showArticle.jhtml;?articleID=54800003

How Much Protection Is Enough? http://www.informationweek.com/showArticle.jhtml?articleID=180203313

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2) Penny-Wise...?

The company I work for uses CD-Rs as a portable drive. In that they format the disk so it can be written to and "erased" by a CD Burner (I guess you understood what I meant). They have been using the same disks for several years with yearly changes being put on the disk and then the disk being filed until the next year. Lately there have been some strange things happening where all the data on the disk is lost. Someone thought that maybe using the disks are rewriteables is the problem. My question is, can a CD-R be used as a CD-RW? Or once a document is saved to the disk is it actually there for ever? Even if the directory shows it has been deleted? Thanks in advance for your assistance, John.

CD-R's can't really be erased; but they can be recorded without "closing" the disc, which allows for later recording/burning sessions to make changes to the disc. One such possible change is to hide the old data (such as by altering the disc's table of contents). The data is actually still there, but the OS is fooled into thinking it's not.

Here's an easy way to see the effect of this: When you truly erase a disk, the old files disappear and the full capacity of the disk returns. When you pseudo-erase a disk, the old files disappear, but the disk's capacity does not increase (because the old data is really still there).

It sounds like your company is doing this pseudo-erasure on the old disks. I have to ask: With new disks only $0.25 or so, why on earth is your company trying to reuse old ones? If they need to save the old data, then the thing to do would be to burn all the old data and each year's new data to a new, fresh disk; and then "close" the CD with the burning software. That way, (1) the disk will never be more than a year old, and all the problems of disk longevity go away; and (2) the CD will be able to be read in any normal PC with a CD. (In contrast, unclosed CDs can only be read in CDRs with burning software active.)

I'm all for frugality, but risking data to save $0.25 a year seems a bit over the top to me. <g>

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3) AV Tools Block Good Software

Fred: In hopes of preventing frustration on the part of other subscribers I want to share this story.
 
I recently converted an elderly HP Windows ME PC that had defied use of Windows XP Home, to Windows XP Pro. The machine now works better than it ever did before.

I installed a Netgear USB 2.0 WiFi adaptor. It worked okay but every time I booted the PC I got a message saying that I'd get better performance if I had a USB 2.0 port for it to work with. (The ME machine had a USB 1.1 adaptor) I put off doing anything about that and proceeded to add other software to complete the installation. Among the things I added was the free version of AVG anti-virus by Grisoft.
 
Then I later decided to use one of the open PCI slots for a USB 2.0 four-port card. For some reason when I tried to plug in the USB 2.0 WiFi adaptor it complained that it needed to be reinstalled.
 
The point of my note is that when I tried to install a Netgear WiFi adaptor all went well until the installation got to the end and it said that the (something) file could not be found.
 
I tried again. Same EXACT same  message. I had another USB WiFi adaptor and decided to try that. Exact same results.
 
About then I noticed the AVG icon on the task bar and a light came on in the dim recesses of what I call my mind. I disabled (not removed)  the AVG anti-virus and tried the installation again.
 
This time it worked with out a hitch and all is now well.
 
This also turned out to be the solution to a similar problem I encountered when I tried to help a friend install a wireless adaptor on an older PC that was part of a wired network with a newer PC.

Best Regards, Mike Flood, Happy subscriber

Thanks, Mike. Yes, some software needs to install itself fairly deep in the system, and may run afoul of various security tools. When you encounter an otherwise unexplainable installation failure with software that you know should be safe to install (ie mass-distributed commercial software from a known, reputable company), then it may be worth trying the install with your local defenses temporarily lowered or turned off. Just remember not to go online or do anything else with the PC until the defenses are turned back on! <g> 

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4) Lightning Veteran Speaks

Hi, Fred. I've been a subscriber for many years, and have sent quite a few friends and fiends in your direction.

In regards to your article, "Bolts From Above" ( http://langa.com/newsletters/2005/2005-11-10.htm#4 ) Burnham Neill was asking if, living in South Florida, he should shut down his computer, even though he has a good UPS setup.

I live in Central Florida, and made the mistake of leaving my system plugged in, power on...big mistake. I had the equivalent of a good thousand-dollars' worth of Southern Fried Paperweight.

Not during the hurricanes, not during a named storm...but a simple severe thunderstorm which hit (but didn't knock down) a powerline, which made my lights flicker...followed by a bolt which hit the transformer, which made the lights brown out momentarily.

Trust me when I tell you this: it's wiser to be overcautious and pull the plug than to rely on even the best UPS system.

Okay, I've said my part. Feel free to use it if you need to. ---Maxine B D Mesko

You're right, the only way to be virtually 100% safe is to completely disconnect all wires (including phone and network cables) from a PC during a storm. Clearly, people living in Florida--- the lightning capital of the world--- might do well to err on the side of extreme caution. But in less lightning-prone areas, the equation might come out differently as you weigh the inconvenience of a total disconnect against the likelihood of a major problem.

Here in New Hampshire, severe electrical storms are fairly rare (although we had an uncharacteristic F2 tornado about 5 miles from my house last week...). In the bad storms, I'll disconnect everything. But to be honest, for most routine weather here, I rely on the surge protection built into my UPS. A high-quality UPS, plus the fact that I have everything backed up, is to me a sufficient measure of safety for most routine weather.

But: Things get murkier with changing weather patterns. As the Earth as a whole abnormally warms, the heat-driven engine we call "weather" will produce new effects: Some areas will get warmer, others cooler; some wetter, some drier; and stronger, more-frequent weather extremes will occur just about everywhere. It's new territory for climatologists, so the old models of what's "normal" in any given area will become less and less reliable as time goes on.

Coming back to the topic at hand: Because an area hasn't gotten heavy lightning in the past doesn't mean it won't in the future.

So it's not a black and white thing with a once-and-for-all-time answer. Instead, it's a judgment call amidst fluid, changing circumstances.

But when in doubt, pull it out; unplugging is indeed the safest way to go.

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5) USB Chicken/Egg Solution

Fred, A solution to your reader's need to back up files from his damaged 98 system
to a USB CD-RW drive ("Chicken/Egg USB Issue"  http://langa.com/newsletters/2006/2006-05-18.htm#4 ).... Bart's PE
(which you have covered in previous newsletters), would give him a bootable
XP system that supports USB devices. Including a CD burning app such as Nero
would allow him to burn his files to CD.

I added Ghost32 to the PE disc and routinely use it to create an image file
from the system drive. Interestingly, I have found that, while the PE system
doesn't natively support FireWire devices, an external drive with both USB
and FireWire support will be seen by PE as a USB device, even when plugged
into the FireWire port! I hope this has been some help.

Thanks for the great newsletter. ---Ben Silverstein

Thanks Ben!

(BTW: Bart's PE coverage is here:
http://www.informationweek.com/showArticle.jhtml?articleID=167100904 )

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6) Last Days To "Recommend And Win"

On May 31, I'll choose three more monthly winners who each will get a FREE ONE YEAR SUBSCRIPTION to the LangaList Plus! edition. (If your name is drawn and you're already a Plus! subscriber, your current subscription will be extended by a full year.)

To have a shot at winning, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a FREE ONE YEAR SUBSCRIPTION! (Full details also available via this link): http://langa.com/recommend.htm

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7) Help System Needs Help

Fred, The information you provided for "How To Safely Add Or Replace A Hard Drive" with photo illustrations ( http://www.informationweek.com/showArticle.jhtml;?articleID=181502411 ) is what I needed when I replaced my first hard drive. The Disk Management Tool is, indeed, a jewel - I use it for changing drive letters for my DVD-ROMs so they can retain their identity when I use a Media Card reader or USB drives. However I needed more hand-holding when I partitioned my hard drives  - I used Partition Magic 8.

I got lost with the drive imaging in your setup because I have not used that as yet. But I do have Acronis True Image 8. You have inspired me to install it and begin using it. It would be nice to start today, but my computer is not "perfect" at the moment. When I installed MS Streets and Trips 2006 early last month, I tried to use the Help in setting up our new GPS. The Help file seemed to be corrupted. I then needed to check the Help for MS Word. It too was corrupted. This prompted me to check some more of my applications and found that a large number of them present me with the same error messages. The Help File for Eudora 7 is NOT corrupted and neither is the one for MS Works, but Quicken, QuickBooks Pro, Roxio's CD Creator, and several others, are. I am enclosing a couple of screen shots of the error messages I got.

System Restore only gave me 2 choices, but did not correct this, and SR would not allow me to go back to the previous month. There has been nothing helpful from Google searches for "corrupted Help files". The one described for MS Word was no use whatsoever. If you could point me in the right direction I would appreciate it. If I need to reinstall WinXP to restore my Help files I can do that, but I would first like some reassurance that it would solve my problem, knowing I would have to also reinstall my other software. The only software installed on my C drive is the OS and those things that would not allow me to choose the destination. The other applications are on any one of my 8 partitions.

Your Newsletter was the first one I subscribed to in early 1998, and I have used many of your tips. Thanks for the past 7 years. ---Nanette Gordon

Although it's great to image a "perfect" setup so you'll have that as a fallback in case of disaster, it still a good idea to make images or other backups even if the system isn't perfect, so you can at least get everything else back. Any image or standard backup is better than none, even if it's imperfect; so it's worth doing, no matter what.

As for helpfiles, yes, they can sometimes get munged, just like any other file. But if your system reports many help files as corrupted, it may be the help system itself that's a problem. You see, help files are just html/text or compressed html/text; they're pure content. Your OS's help system opens, displays, and manipulates that content when you call on the help file. This is analogous to your word processor and the documents you create with it: The documents stand alone--- just as the help files do--- but the word processor software (like the help file system) actually opens the documents to let you work with them.

If the actual help file itself--- the content--- is what's munged, then the usual technique is to find the offending file and delete or rename it; and then reinstall/repair the software whose file it was, so a new helpfile will get copied to your hard drive. Microsoft has detailed instructions for repairing the Helpfile in an Office app, for example, but the same general technique should work for other software as well:
http://support.microsoft.com/?kbid=260200

If it's the help system that's messed up (and I suspect that's the case with yours, Nanette), the "Help - Diagnostics" page at http://helpware.net/htmlhelp/hh_diags.htm offers a free download that can perform a basic test of your OS's help system to make sure the pieces are in place. Other tools, both general and specific, are available at http://helpware.net/downloads/index.htm

(And: wow--- this newsletter started in 1997, so you were onboard early, Nanette! Thanks for reading!)

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8) And *Another* Code Load Success Story

After his site was listed in the last "Load The Code" section, code-loader Ian wrote:

Hi Fred, I have been a subscriber to your excellent newsletter for some years now. I recently "Loaded the Code" for my home grown website http://www.tourofkeith.co.uk and waited for results. ...The site received an astounding 38,000 hits in one day and numerous Emails were received from all around the world. Various Emails are still being received a month on. This has certainly boosted my enthusiasm to continue expanding the site and shows the enormous power of the "Internet" as a communication medium. Thanks Fred. Ian, Scotland

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://langa.com/code.htm , and maybe you can join the thousands of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://langa.com/readersites.htm

Trimmer Assist
http://www.trimmerassist.com/

David Aaron Sercel Art
http://www.davidaaronsercel.com/

"Distant Cousin"
http://www.distantcousin.net/

Sneesh
http://sneesh.com/

Beverlee
http://booksbybeverlee.homestead.com/index.html

Rate My Makeup
http://rate-my-makeup.blogspot.com/

Free and Low Cost Business Resources
http://businesshelp.blogspot.com/

PC Tips
http://www.pctips.org.uk/html/links.html

Thai Resources
http://xlntthailand.com/default.aspx

Scituate Harbor, Massachusetts
http://www.scituateharboronline.com/

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9) Music File Sizes

Hi Fred, I've been a Plus subscriber for some time and learn something new from each newsletter.

I am thinking about trying buying music downloads and don't know much.  Walmart seems to be a decent choice, at least to start with.  Walmart does not charge a subscription fee, only per song charge.  But looking at the site I see that the music downloads are in the 4-5Meg for a song.  On the original CD the same song is much larger.  How is this done without loosing quality?
 
Bye, Ken

Music on CDs is usually stored as uncompressed WAV files: In the recoding studio, the live music is "sampled" at a very high rate, taking a series of rapid-fire audio "snapshots" of the music. These are converted into the familiar ones and zeros of a WAV file. Just as a movie creates the illusion of smooth motion from a series of still pictures, playback of digitized music creates the illusion of smooth sound from the series of samples. (But movies typically run at 28 frames per second; music is sampled at many tens of thousands of times per second. Digitized music is much "smoother" to the ear than movies are to the eye.)

In the WAV format, 10 seconds of silence will occupy the same amount of disc space as 10 seconds of the loudest, most raucous head-banging heavy-metal music; or 10 seconds of a full orchestral crescendo. The music doesn't matter, and has no real effect on the file size. It's the sampling rate that matters most in WAV files.

But clearly, 10 seconds of silence doesn't *have* to occupy much space at all, and that's where compression comes in. MP3, WMA, and other formats use various tricks to squeeze the duplicate or unnecessary bits out of the stored music, leaving behind instructions for the playback software to reconstruct the original data.

"Lossless" compression means that all the original data can be reconstructed, bit for bit, giving you a playback that should be indistinguishable from the original, uncompressed recording. The files can be smaller than WAV files, but sound just as good.

"Lossy" compression trades off some fidelity for even smaller file sizes; the more audio fidelity you're willing to give up, the greater the compression can be and the smaller the files can be. At very high compression rates, the music files will be tiny, but the resulting music will be somewhat muddy and muffled.

Microsoft's audio format--- WMA, used by Media Player--- is actually pretty good, offering a wide range of compression from lossless on down. And it also has "variable bit rate" compression that adjusts the compression level on the fly: Musically complex passages may get very little compression, for example, but silence or near-silence may get heavy compression. This provides a nice tradeoff between space-efficiency and audio fidelity. Some competing software now also offers variable bitrate compression.

So, in a nutshell, that's why there's a difference in file sizes: You're probably seeing MP3 and WMA files on the download sites; the files on the actual commercial CDs are in the larger WAV format. If the vendors have done their job right, your ears won't hear the difference.

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10, 11, 12, 13, 14) Plus! Edition Only:

Today's LangaList Plus! Edition contains about 40% more content including:

  • Update on 'Buying A New PC'
       (what's changed in the last 6 months)
  • Runaway Print Jobs
       (canceling it when 'cancel' fails)
  • Covering Tracks
       (prevent snoops from knowing where you've been)
  • XP IRQ Tweak = More Speed?
       (controversial tweak: great, or fake?)
  • Optional Links
       (just for Plus! subscribers)

Why not take NO RISK look? Plus! Edition info: http://langa.com/plus.htm 

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15) Just For Grins

Hi Fred,  Been a PLUS member now a while, and have used you heaps of times to get out of the 'pooh'! The archives are fabulous, and it's great to have updates on the kids.

Anyway, came across this site, and thought it was worth a look. 
http://www.tomshardware.com/2006/01/09/strip_out_the_fans/ <G> It also appears to be an excellent site as well. This link to the 100's of responses, will keep a few amused. Well it did for me. :) Thought it was just funny at first, but after reading the posts, I was stunned to say the least.!!
http://www.tomshardware.com/2006/02/02/strip_out_the_fans/page2.html

Thanks for a great Newsletter. Regards, Des.

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Click <a href= " http://langa.com/plus_gift.htm ">here</a>)

The LangaList is published about 72 times a year, or about 6 times a month. See you next issue, 2006-06-01!

Best,

Fred
( Editor@Langa.Com )


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