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The LangaList
Standard Edition

2005-05-23

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) Laptop Setup Secrets:
Reclaiming A Hard Drive's Space
2) File Format For Long-Term Document Storage?
3) Mounting A Drive Upside Down
4) A Year's Worth Of Updates on Reyna
5) Fried BIOS
6) Recommend This Newsletter And Win!
7) Firewall Doesn't Block "Ping"
8) Another Code Load Success Story
9) When "System Restore" Won't
10) Just For Grins

11) Plus! Edition Highlights:

Next Issue:
2005-05-26

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1) Laptop Setup Secrets: Reclaiming All A Hard Drive's Space

Hats off to successful mobile PC users! Using a portable PC--- notebook, laptop, whatever type or nomenclature--- can be daunting: Not only do road-warrior PC users have all the same issues faced by their deskbound brethren, but they also have a whole range of special concerns ranging from issues of physical and online security; connectivity issues; extreme power management problems; performance issues; and more. Although anyone can use a portable PC, using one well, to its fullest capabilities, takes a little forethought.

We've covered some of the special concerns of laptop users in this space before, and it might be good to start today with a quick refresher: For example, we covered some security issues in Traveling With Laptops In The Post-9/11 World http://www.informationweek.com/showArticle.jhtml?articleID=6503586 ; looked at wireless security in Wireless Poachers, Wireless Guests http://www.informationweek.com/story/IWK20021031S0004 ; discussed Curing Laptop Overheating http://www.informationweek.com/story/showArticle.jhtml?articleID=60300177 ; examined power management technology in To Sleep, Perchance To Hibernate... http://www.informationweek.com/story/IWK20020927S0028 ; and looked at ways of solving physical connection problems in USB-To-Whatever http://www.informationweek.com/story/IWK20021003S0007 .

Some of our past broader coverage also applies well to laptops. For example, all these apply to any system--- stationary or portable:

System Setup Secrets
http://www.informationweek.com/story/showArticle.jhtml?articleID=12803122
Ten Ways To Make Windows XP Run Better http://www.informationweek.com/story/IWK20011204S0009
10 More Ways To Make Windows XP Run Better
http://www.informationweek.com/story/showArticle.jhtml?articleID=17500569
Make Windows XP Self-Maintaining http://www.informationweek.com/story/showArticle.jhtml?articleID=15600170
Managing Your Windows XP Passwords http://www.informationweek.com/story/showArticle.jhtml?articleID=13100343

You'll also find still more information via the index page for my InformationWeek column at http://www.informationweek.com/LP/columnists/fredlanga.jhtml .

I had all the above information at hand because I just bought and set up a new laptop for myself. I eventually used that information to tune and tweak the setup extensively, but had to take somewhat of a detour first. Perhaps my experience can save you time and trouble in reclaiming the huge amounts of disk space that are normally wasted on laptop OEM setups.

You see, like so many systems today, the new laptop came preloaded with tons of software I had no use for, and no interest in. The laptop was preconfigured to offer me special deals from the vendor's marketing partners--- canned ads, in effect--- trying to get me to sign up with this ISP or that photo service or a particular antivirus site.... All that software (gigs of it!) was eating up hard drive space and would make my backups far larger than they needed to be. Plus, once I layered in my own software, I'd end up with a needlessly complicated, bogged-down system containing both the OEM software and mine; in some cases, I'd have two kinds of software on the laptop to perform the same task. That's just dumb. Plus, as we all know in computers, needless complexity brings needless trouble. I wanted a clean, simple setup where I could control what went where.

Plus, the vendor had two hidden partitions on the hard drive, which combined to eat almost a third of the disk space I'd paid for. This isn't unusual at all: Many vendors now ship PCs with a special hidden partition that contains the recovery data, diagnostic software, and perhaps a kind of disk image of the as-delivered, factory-fresh software setup. The idea is that when you get into trouble, you can restore this pristine image, and get things back exactly the way they were on day one, when the PC rolled off the assembly line.

Trouble is, the hidden partition cannot be used for anything else; it can eat up a truly huge chunk of your total hard drive space, even if the recovery files are of no use or interest to you. And if you do use the recovery tools, they're still not a panacea: Restoring your PC to the state it was in before you bought it means (obviously) that everything you did to the PC after you got it--- all your data, user-installed software and customizations--- may be wiped out. (This is another reason why making frequent backups, and storing them outside your PC [not on the hard drive, with everything else] is so important. See http://langa.com/backups/backups.htm .)

So, if the hidden partition isn't all that great a solution to system restoration, why not just wipe it out and gain back the space? Well, in some PCs, the hidden partition may also control how the system boots: If you simply delete the partition, you may also make your PC unable to boot from the hard drive until or unless you alter the boot process, which may involve some deep-geek tweaking.

And there are other gotchas, too, but the bottom line is that recovery partitions are at best a deeply flawed, very limited solution. Ideally and instead, you'd want a more flexible way to retain any recovery data, software, or setup files that may have been put in hidden partitions, while also gaining control over your PC--- and gaining access to all the hard drive space you paid for: That is, a way to keep the contents of the Recovery Partitions, without having them actually on your laptop's hard drive.

And, if you're like me, you'll also want a way to get a streamlined, clutter-free, fresh install of the OS on your laptop system, without all the excess baggage, marketing tie-ins, and useless software that so often comes bundled on a new PC.

I'll show you what I did, and also lay out two other methods--- one that's a little harder to implement, but that will work on virtually any system from any vendor; and the other that's easier, but that will work only on systems with a CD or DVD writer built in--- in a new how-to column, available now (and free, as always) at
http://www.informationweek.com/story/showArticle.jhtml?articleID=163105444 .

With that info, you can get a fresh, clean setup containing only the software you want, and only in the way that you want it; and with the full, rated capacity of your hard drive available to you.

To me, that's the way it should be!

Click on over to
http://www.informationweek.com/story/showArticle.jhtml?articleID=163105444
for the details!

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2) What File Format For Long-Term Document Storage?

Hi Fred: I just finished my taxes and printed out the tax forms and then filed them with all the other forms in my files cabinet.  I have tax forms from when I worked part time in High school (too many years ago to remember) .  That got me thinking I have a scanner and all kinds of software but what would be the best file format for the future? Should I make them PDF, Tiff, or what?  If I make a PDF today will I be able to read them 10 years from now?  Since this is a sensitive document should I encrypt it and what should I encrypt it with and again will I be able to decrypt it in the future?  Then I started thinking more ( that's trouble) and thought what is the best physical format to store it on.  Your article about storing on CD and DVD media scared me.  I was think maybe a USB pen drive or a USB laptop hard drive.  This way I can store it in my safe deposit box.  And of course that brings up the last question will USB be like 5 1/4 floppies 10 years from now.  So much paper and  no place to store it. Thank you, Andrew Miller

Funny you should mention 3.5" floppies as an example: Sony, the inventor of the 3.5" floppy, has announced it will no longer make them. It's the end of a storage-medium era.

But you're right: There's lots to consider when you're talking about safe, long-term storage of data. One element is the viability of the storage medium itself, and we covered that in Is Your Data Disappearing? http://www.informationweek.com/story/IWK20010719S0003 and "Time To Check Your CD-Rs"
http://www.informationweek.com/story/showArticle.jhtml?articleID=15800263 . But the file format also matters.

You're smart to avoid the proprietary formats offered by some scanner software: Some years down the road when the software is gone--- and maybe the whole scanner company too--- it'll be difficult or impossible to recover files stored in some weird, one-company-only format. On the other hand, files stored in widely-used, widely-supported, or (best of all) completely nonproprietary formats are much, much safer.

For example, the ".doc" file format used by Microsoft word is proprietary, but it's so widely supported that it's actually a reasonably safe format to use, at least for short and medium-term storage. But the rich text format, or ".rtf" is even more widely supported (virtually every word-processing tool on the planet supports it), so it's an even safer choice. I've set my copies of Word to default to .rtf formatting for this very reason. No matter what PC, OS, or word processor I'm using even, say, 10 years from now, odds are rtf will still be supported.

PDF is mostly an Adobe-only format. I find it clumsy and awkward to use, and complete overkill for most documents. Microsoft is adding its own PDF-like page-description language and tools to the next version of Windows, but I also don't think that's likely to be a good choice for most document storage--- with most documents, what you mostly want to preserve is the content, not the exact, sub-millimeter placement and formatting of every individual page element. Page description tools are really a special-use thing deeply rooted in the display conventions of the ink-on-paper world, and are largely an anachronism in the digital age--- the equivalent of a binary buggy whip. <g>

So what should you use? Non-proprietary image formats like JPG and PNG are a good choice for most scanned documents where you're basically filing a photocopy. OCR is another option if you think you might need live, editable access to the data; you can run the scanned document through OCR software, and store the output as an RTF file. But you don't need editable text for tax documents or most other scanned items--- all you need is the digital equivalent of a photocopy, and for that, converting the scans to JPG or PNG images should be fine. If I were you, I'd then copy them to a CD for long-term storage. If they're in a safe deposit box, you really don't have to worry about encrypting the files; the physical security should be ample in itself.

And note: In the US, tax documents usually have to be kept for only three years; and never have to be kept more than seven years. The odds of any storage technology or widely-used file format passing into oblivion in that time frame is virtually nil, so you should be safe using any reasonable option.

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3) Mounting A Drive Upside Down OK?

Fred, I am a plus subscriber, love it, love you, thanks man for all the hard work you put in for us computer geeks and non-geeks out here in the vast wasteland of the Internet.

I have a quick question.  Would there be problems for a PC if it's hard drive was installed upside down? --- Dennis Clements

The main problem, of course, is that turning the hard drive upside down converts all the ones to zeros and all the zeros to ones, making your software useless unless you move to the other hemisphere--- OK, OK. I'll stop. Sorry. <g>

It's actually a good question, Dennis, and there was a time when drive orientation mattered a lot: Drive bearings were designed for a particular orientation, and mounting the drive sideways or upside down could lead to early drive failure. And let me tell you, the sound of a hard-drive's bearings failing is one of the less pleasant noises that can come from a PC!

But it's been years since I've seen a drive with a "mount this way" or "this side up" sticker on it. Most drives can be mounted and run in any orientation now. Absent a warning label or a cautionary statement in the user documentation, I wouldn't worry about it.

One small caveat: If a used drive has been run in one orientation for a long time and you're moving it to a different orientation, there's a slight increased chance of mechanical trouble because the bearings may have "run in" or worn to the original orientation. The new orientation will load the bearings differently, and the worn bearings may have trouble or suffer accelerated wear. It's not a certain thing--- I've reoriented old drives with no trouble at all--- but it's worth mentioning, and is yet another reason why it's smart to make a complete backup or a drive image before doing any maintenance on a PC.

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4) A Year's Worth Of Updates on Reyna

Remember Reyna, a 12-year-old girl who lives in Guatemala? Some time ago, she became one of the dozen kids supported each and every month through the LangaList Plus subscription fund.

Her introductory info is here http://www.freetune.com/newsletters/2002/meet_reyna.htm ; one previous photo and note are here http://www.freetune.com/newsletters/2002/reyna_2.htm; another is here: http://www.freetune.com/newsletters/2002/reyna_3.htm

With a dozen kids being supported by the Plus! subscriptions, I thought it would be easier to keep track of what's happening with each kid by focusing on one per month; gathering all the correspondence from the previous 12 months and presenting it all at once, rather than dribbling it out in the scattershot and irregular fashion in which  the mail arrives.

The latest batch for Reyna includes school and health reports, several photos (she's getting tall!), some crayon drawings that remind me of my own daughter's work when she was a similar age (I guess some traits are totally cross cultural <g>), and several handwritten notes, plus their translations.

One recent one:

Dear sponsor. Affectionate greetings wishing you and your family are doing well. I am pleased to be sending you this letter. I took the first unit exams which I passed and I enjoy studying because I learn more. My family and I are happy because I am writing again. We are getting ready to celebrate mothers day at the school with a nice activity and we will give our mom a gift. I hope you enjoy reading my letter, which I am writing with all my heart for you dear sponsor. I bid you farewell, your sponsored child, Reyna Maria Vasquez

To see the full year's worth of updates:

Plus Subscribers click here: http://www.langalist.com/Plus/kids/reyna_2005.asp

Standard Edition Subscribers click here: http://www.freetune.com/kids/reyna_2005.htm

What's this all about? Very simply this: Those of us with computers and Internet access are vastly better off than most of the world's population. Because of this, I decided that a portion of the LangaList Plus! subscription fees would be donated to registered/legitimate charities helping the underprivileged around the world. The contribution does not increase the cost of a Plus! subscription in any way; the donation is taken "off the top" of any profits. (This is described in the pages at http://langa.com/plus.htm )

Reyna is one of 12 kids sponsored on an ongoing basis (via an international relief agency) by the collective generosity of LangaList Plus! subscribers; Plus! subscribers also have collectively contributed to emergency earthquake relief efforts in India and to funds to assist those hurt in the Sept 11th terrorist attacks on the US. (To see all the donations so far, click to http://langa.com/plus2.htm#kids )

As the year goes on, and as more readers sign up for Plus! subscriptions, I hope we'll be able to sponsor more children and assist other charities around the world.

If you're already a LangaList Plus subscriber, thank you! You can feel good about giving back a little to those less fortunate, and opening a door to the future for a child in otherwise-desperate circumstances.

If you're not yet a Plus! subscriber check it out: With a Plus! subscription, you can not only help yourself make the most of your hardware, software and time online with expanded content and no advertising--- but you also can help those less fortunate (like Reyna) make the most of their very lives. Thanks for your help!

http://langa.com/plus.htm

or give a GIFT SUBSCRIPTION to the Plus edition:
http://langa.com/plus_gift.htm

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5) Fried BIOS

Hi Fred, I have been a long time reader, first the free version, and then for about a year the paid version. I have followed all of your backup recommendations for years now but believe it or not I have come up against a problem which having done all the necessary homework and backups is of no use.

It seems as though my computer bios has been corrupted, as it will not complete the boot-up process. I remember reading in the past somewhere in your letters several references about upgrading the bios.

I do not know where to start in order to make this repair to my computer. My system is a Compaq Presario purchased in 1999; 566MH, 512MB, with all peripherals upgraded. Also, if you are so inclined I would appreciate your uptake on whether or not I should just forget about repairing this computer or not. I am in a position to easily replace it with a new one, but because it has served me so well since 1999 I have previously seen no need to replace it.

Thank you, Murray

The place to start would be the Compaq site. using your serial number or other purchase information, you should be able to locate a BIOS upgrade tool, which will create a special boot floppy that will replace all the "volatile" or nonpermanent information in the BIOS.

If that doesn't work, or the PC won't even get to the point of trying to read the BIOS update floppy, then a BIOS replacement may help.

We've covered this pretty extensively in the past, so rather than repeat the information, let me link you to it: http://langa.com/u/9q.htm

If that doesn't help, a basic Google search will surely get you where you need to go:
http://www.google.com/search?q=replace+upgrade+bios

The Compaq update files should be free; and it's usually only a few tens of dollars to buy a new BIOS. Either way, I'd think it'd be worth that small investment to try to rehab the old laptop, especially if it was otherwise serving you well.

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6) Recommend This Newsletter And Win!

If you think the LangaList is a worthwhile read, maybe a friend would find it useful too! Just use the following link to recommend the LangaList---your friend may find a new source of useful information and you just may win one of three FREE ONE YEAR SUBSCRIPTIONS to the LangaList Plus! edition given each month. (If your name is drawn and you're already a Plus! subscriber, your current subscription will be extended by a full year.)

Check out the details at http://langa.com/recommend.htm . Thanks for recommending the LangaList--- and good luck!

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7) Firewall Doesn't Block "Ping"

Hi Fred, Thank you for your work on the Langa List. I enjoy each letter and the Plus! membership is well worth the cost.

I just checked out Steve Gibson's site and did a test for common ports on the shields up section. I got the following message:

"Ping Reply: RECEIVED (FAILED) ? Your system REPLIED to our Ping (ICMP Echo) requests, making it visible on the Internet. Most personal firewalls can be configured to block, drop, and ignore such ping requests in order to better hide systems from hackers. This is highly recommended since "Ping" is among the oldest and most common methods used to locate systems prior to further exploitation."

I have the windows firewall installed and cannot find any setting that would be allowing this kind of connection. I am running Windows XP Pro with SP2 and all updates installed. I am on ADSL with a router/firewall/modem unit. Do you have any suggestions where this vulnerability might be coming from. Everything else is in stealth but it fails the test because of the ping reply. ---Thanks, Alan

First, you can relax a bit because a "Ping" response is a minor vulnerability, at most. And setting up a system to ignore Ping requests even can cause problems in cases where an ISP will Ping a given connection to see if a PC's connected at the other end. If your PC ignores the Ping request, the ISP may disconnect you, thinking there's no PC there. (This is usually not the case with dedicated connections, such as DSL, though.)

Ping also is a useful diagnostic tool when you're trying to track down a connectivity problem. It's about the simplest form of network request, and is often used to see if at least basic connectivity is OK, before trying to troubleshoot more complex failure modes.

And all a ping reply does is say "This connection's alive." It doesn't reveal any personal information, or let anyone connect to your PC, or anything else. What Gibson's site refers to is that, once a hacker knows there is a PC at a given address, he or she may then attempt to probe for other, exploitable vulnerabilities. Of course, if your firewall is blocking everything else, and you've also run Gibson's "Shoot the Messenger," "DCOMbobulator" and "UnPlug N Pray" (all available, free, from http://www.grc.com/freepopular.htm ) you're pretty well locked down from external attack.

But full "stealthing," where your PC ignores virtually all externally-originating network requests including Ping, still is best in terms of security. And most firewalls beyond the most basic do offer full stealthing. Even the XP firewall can be configured to block ping/echo requests--- see http://support.microsoft.com/kb/320855 for reasonably complete information, from Microsoft, on the XP firewall.

But other firewalls can do a lot more than the basics; they can, for example, block illicit *outbound* or "phone home" requests that originate on your PC, triggered by malware. The XP firewall does nothing about this kind of reverse attack. (You can test your firewall's ability to block this sort of back-door data leakage with Gibson's "Leak Test," also free, from the above link.)

The better firewalls do it all--- blocking suspicious inbound and outbound activity, with full stealthing, if desired. My two favorites are ZoneAlarm and Sygate Personal Firewall, available in free and paid versions; and there are many, many other perfectly good alternatives too. If the XP firewall isn't to your likeing, one of the alternatives (start with ZoneAlarm and Sygate) will almost surely do the trick.

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8) Another Code Load Success Story

After his site was listed in the last "Load The Code" section, code- loader Courtney Harrington wrote:

Fred - I just wanted to thank you for putting my site ( http://www.amazingmultimedia.net ) in They Loaded the Code last week. More than 7,000 new visitors came through the door in a 3 day period. For small, boutique operations like ours, this is godsend to introduce ourselves to the world at large. We spent a lot of time on the site, putting in audio restoration information that we hope is helpful to people who want to do it themselves. There's a great feeling to look at the logs and see how many stuck around to read over the material we prepared. As a long-time Plus subscriber and fan of your work, our deepest appreciation for sharing your readers with those of us that Load the Code! Aloha from Hawaii, Courtney Harrington

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://langa.com/code.htm , and maybe you can join the thousands of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://langa.com/readersites.htm

mental tech
http://mentaltech.blogspot.com/

Radio Wymsey
http://www.radiowymsey.org/

Brain Injury Help
http://www.brainhelp.co.uk/

free print-and-play board and card games
http://hometown.aol.com/angryuser256/

Lowell's Web
http://lowell.luniz.org/

clear complexion
http://clearcomplexion.biz/contact.htm

"POWER" E-Mail Newsletters & E-Zines
http://members.aol.com/JLservices/news.htm

MyNewDimension
http://www.mynewdimension.com/4436.html

Nolookingca's Idiotic Blog
http://nolookingca.blogspot.com/

green revolution (romanian)
http://www.robertsoft.blogspot.com/

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"Couldn't surf the net without you. Security, software, new items,
and a little bit of everything. Thanks Fred for a great Plus! newsletter
and informative work."---Roger Fairres

Thanks, Roger!

The LangaList Plus! Edition is ad-free, spam-proof,
and contains even more content--- tips, tricks, advice, downloads....---
than the Standard Edition you're now reading.

It's only around $1 a month!

http://langa.com/plus.htm

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9) When "System Restore" Won't

Fred -- Great newsletter!  Needed to try System Restore on Win XP and it "wouldn't/didn't" restore until I went back months and months in the history. What in the world is wrong with a restore program that "won't?"

Why won't it and what, if anything, can I do about it other than make separate tape/disk backups, which fortunately were available? Others might also want to know about this, before problems strike! Thanks, Jim Wolbarsht, A Loyal Langalist Plus! Reader

System Restore is severely limited in what it can do. It's meant to let you roll back major system files to undo things like bad updates, failed installs, and the like so that you can at least get your system running again.

Think of SR as one of those little "space saving" doughnut-like tires you can use in after a flat-tire emergency to limp home or to a repair station. It's an emergency thing, not intended for full-time, heavy-duty or long-term use.

Even when everything works right with System Restore, it cannot and will not clean up left-behind files, excess registry entries, or myriad other issues. It does not and cannot restore your entire system to its previous state--- it just rolls back certain, select (and essential) system files to try to get you going again, in the event of major system trouble. System Restore is not, repeat not, a backup.

SR also is a space hog; its files can eat up a ton of disk real estate, consuming at a rock-bottom minimum at least 200MB when it's in use, and often much more. You can run into problems if a new "Restore Point" won't fit the allotted space, or if an older RP is incomplete, corrupted, or won't delete.

You can help control your Restore Points, and that may improve the reliability of System Restore. Lots more info: http://langa.com/u/9s.htm and http://langa.com/u/9r.htm

But it's still just an emergency tool, and is not a substitute for a full backup. In fact, GoBack--- another kind of system-recovery tool--- is much the same. It's more powerful and flexible than System Restore, but it too is no substitute for a full backup. Even GoBack's documentation says that: It's designed to be used to supplement full, normal backups; not to replace them.

So use SR or GoBack if you want, but remember that relying on them as if they were full backups is like riding around on those little rubber doughnut spare tires: very dangerous!

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10) Just For Grins

Fred, Here's a new and amusing slant I found on the Google browser popup blocker: http://j-walk.com/other/googlecb/index.htm
Regards, Brett Sinclair (Long time LangaList Plus subscriber)

Lol! It looked so real, it actually took a minute for the joke to sink in. Thanks, Brett!

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11) Plus! Edition Highlights:

  • More on Dial-Up Death
       (more solutions for mysterious disconnects)
  • Tool To Minimize Address Spoofing
       (so only you can send mail as *you*)
  • More On Timed Content Capture
       (grab sites, streaming audio, etc, while you sleep)

The Plus! edition is only pennies per issue, and comes with a MONEY BACK
GUARANTEE from Fred. How can you lose? Check out the details:

Full Plus! Edition info: http://langa.com/plus.htm 

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(Give a gift subscription to the LangaList Plus edition!
Click <a href= " http://langa.com/plus_gift.htm ">here</a>)

See you next issue, 2005-05-26!

Best,

Fred
( Editor@Langa.Com )

Please recommend the LangaList to a friend! (And maybe win a prize!)

An easier-to read formatted HTML version is available in the "Current Issue" section of http://langa.com.  (The HTML version of each issue normally is available by 9AM EST [UT-5] of the issue date.) All past LangaList issues are also available at the Langa.Com site.

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