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The LangaList
Standard Edition

2004-09-16

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) RAID Issues
2) Why I Don't Use RAID
3) Boot Failure From Power Supply Problem
4) Big Surprise In Defrag Log File
5) CD "-R" Versus "+R"
6) Recommend This Newsletter And Win!
7) "Spyware Stormer"
8) Code-Load Success Story!
9) Desktop Sidebar
10) Just For Grins
11) Plus! Edition Highlights:

Next Issue:
2004-09-20

 

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1) RAID Issues

Hi Fred You have mentioned SMART several times in articles. (http://langa.com/u/5y.htm and http://langa.com/u/5z.htm ) However, there is one limitation in its use that I have not found a solution for, RAID. When using Promise RAID cards or Intel's built in RAID I have found no program that enables me to access the SMART data. The Promise utility says that RAID is enabled but it does not provide the ability to access data. I have seen postings in other groups where individuals report the same problem with both other manufactures cards and on board RAID. And more and more motherboards seem to be equipped with on board RAID. You may wish to alert your readers to this limitation, or better yet, see if some enterprising individual has found a solution ---Stuart

RAID is a strange technology for desktop systems. The idea of using a "redundant array of inexpensive disks" (hence the acronym "RAID") originated in high-demand servers, where it made sense:

Part of the reason was size: RAID was invented when affordable drives were much smaller. Instead of having to buy an exotic, expensive large drive; or using a bunch of separate, small drives that ranged up the alphabet; RAID let you create one large storage device (with one drive letter) from many small, relatively cheap storage devices. In effect, the RAID controller hid the real drives from the system, presenting it with one large pseudo-drive.

Another reason for doing this was performance: Clever RAID software could break files into chunks which could be stored across a number of hard drives. As one drive delivered part of a file to a user, another drive could be seeking the next piece, resulting in a long, continuous stream of high-speed data.

Part of the idea was also to provide data redundancy: Through advanced error correction techniques, and in some cases through literal duplication of data, the idea was that if part of any disk went bad (or in some cases, even if an entire disk went bad), the data was either present or interpolatable from the other disks. In a way, it was kind of a live, continuous backup. Some RAID systems even allow for "hot swapping" of a bad drive; you don't have to shut down the system to replace a drive. Just slide out the dead drive, slide in a replacement, and in theory the RAID array won't miss a beat.

I suspect the RAID philosophy of using cheap--- essentially disposable--- drives that are largely hidden from the system is what's in your way, Stuart: It's not a SMART limitation, but a RAID constraint. The RAID mindset usually isn't to baby the drives or to monitor their health in extremely minute detail (which is what SMART does), but to allow for and expect failure; and to keep on working when the failure happens.

There's lots more to RAID, and if you want to explore it, see
http://www.google.com/search?q=redundant+array+of+inexpensive+disks

I offer a general link for a simple reason: I have no precise RAID links to post because I don't use RAID and I don't recommend it. I simply don't think RAID is a good technology on desktop systems. See the next item for the reasons why.

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"Dear Fred, I received the first of your Plus Editions this Monday and I
was rapt. I have been a subscriber of the standard edition for many many
many years but never got the plus edition [until now].... I have found your newsletter
to be an invaluable source of essential information that has gently guided me
through several changes in the PC world. Thanks Fred.
 Kind regards, Cathryn Sanders"

Thanks, Cathryn. I tried to set the price low (just $1/Mo in the US) and
also to *keep* the price low (no increase in three years!) so that as
many people as possible can get on board.

Why not take advantage of the MONEY BACK GUARANTEE
and at least take a look at the Plus edition? You can't lose!

Check out all the details:

http://langa.com/plus.htm

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2) Why I Don't Use RAID

(continued from previous item)

RAID was once ideal for cobbling together huge storage capacities from small, cheap hard drives. But truly enormous drives are now commonplace and inexpensive. For example, If you shop around a little, you can get a 200GB hard drive for around $100. Not big enough for you? Hitachi makes a 400GB hard drive using standard 3.5" desktop technology. Most desktop systems can easily accommodate two hard drives, so you could equip a standard PC with two of those Hitachi drives for a combined total of 800GB of capacity with no RAID or other exotica whatsoever. May I see a show of hands of readers who need more than 800 GB of live storage on their desktop systems? <g>

And, of course, drive capacities are going up all the time. So the "make a bigger drive" argument for desktop RAID no longer carries much weight.

Performance? I will concede that, technically speaking, a well-tuned, well-maintained RAID system *may* be able to offer better sustained data throughput (eg *very* large files) than stand-alone drives on desktop systems. But I will bet you lunch that if you compare a RAID-equipped desktop to one with a standard drive that's also well-tuned and well-maintained, you won't notice the difference in normal daily operation with normal files.

This is one of those areas where benchmarks can actually lead you astray. I've been involved with a lot of benchmarking efforts from my years at Byte, Winmag, and other places, and one of the rules of thumb we found to be true was that most average PC users can't notice speed differences of less than about 15-20%. A focused, highly-experienced user may detect differences in the 10-15% range. PC professionals and uber-Geeks might detect differences in the 8-10% range. Anything less than that usually requires a stopwatch or special timing software. 

So, a RAID array may benchmark faster than a stand-alone drive in sustained data throughput or net seek time or some such, but odds are, it simply isn't going to make much, if any, difference in how your PC "feels" or how you use it.

RAID does protect your data against mechanical failures of the hard drives themselves--- a head crash, wear and tear, etc. But so do ordinary backups. And RAID does little or nothing to protect against systemic problems or problems that affect the array as a whole (worms, viruses, user error or malicious misuse, electrical problems, fire, theft, water damage, physical accident, etc. etc. etc.). In any instance where a single problem can affect the system or array as a whole, RAID can cause you to lose your data *and* your backup in one disastrous stroke.

Plus, RAID arrays are often noisy, heat-producing, and power-hungry, too. And, as Stuart said in #1, above, there can be other issues, too.

I know many users are fans of RAID, and it is a cool technology. But I've always avoided it in my desktop systems, preferring one or two large, fast, quiet hard drives with large caches. Properly partitioned and maintained (eg defragged, scandisked, SMART-monitored, etc), these drives offer excellent performance, quiet operation, no power/heat issues, high reliability and relative simplicity. I like systems where there are fewer things to go wrong. 8-)

As for data security, a good backup regimen that stores the backed-up data away from the PC beats RAID hands down. With the data on, say, CDs or DVDs and stored away from the PC, then even if the PC itself or the hard drive is *totally destroyed* by some calamity, the data is still safe.

But you may weigh things differently, and that's why I've spelled out my reasons, so you can make your own judgment. But the above is why I've never recommended or used RAID on a desktop system. I believe it's a misplaced technology there.

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3) Boot Failure From Power Supply Problem

Hi Fred, Just thought I'd share this in case someone else is having a similar problem.

A friend's computer was restarting on its own and on the restart it would not boot and asked for a boot disc to be inserted. Bottom line is it would not boot until it had ample time to cool down, usually over night. On Boot-up it would only run for a few minutes before restarting and asking for the boot disc again.

When I got over there I managed to get the cpu temp just before it restarted thinking it was an overheat issue but the temp reported was only 45 degrees C. While it was running I noticed that the case fan was rather loud so when it did shut down I unplugged the fan and the computer rebooted without a hitch. I replaced the fan and the computer has been running fine ever since.

Have you ever heard of a case fan crashing a computer? Could the fan, if it was seizing up draw enough current to "fail" the power supply? That's my theory. Cheers, Steve

It could indeed be that, Steve; perhaps the stalled fan drew enough power to prevent the hard drive from spinning up. I'd say replacing the fan was the right first step: They're cheap and easy to swap out.

But I'd also suggest looking at the power supply. If it's running that close to the edge, it may be worth replacing too. (In fact, it might even be the real source of the problem, rather than the fan.)

Most power supplies are held in place with just four screws, so they're very easy to remove. If you've never done it before, the rats' nest of wires makes it look complicated, but if you work slowly and carefully, it's not bad at all.

Most cables are keyed so they can't be plugged in the wrong way, but if there's a possibility of confusion, use a Sharpie or similar permanent-ink marker: As you unplug the old cables, put a small dot or arrow on the plastic of the sockets to remind you which way the original cable was plugged in. You can also make basic sketches of what goes where, or, if you have a digital camera, you can use that to easily record where each plug goes.

Changing the power supply would also give your friend a *great* opportunity to make his system quieter. see: http://www.informationweek.com/story/showArticle.jhtml?articleID=21401323

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4) Big Surprise In Defrag Log File

Hi Fred, It seemed that no matter how many times I ran defrag on my XP machine, the performance never seemed to improve. Then one day I decided to stop being lazy and read the entire report that is generated by defrag.
 
At first the report didn't seem very alarming, as it showed some familiar system files which couldn't be defragmented. The report showed the files had a small number of fragments. I then scrolled down a few pages, and there at the bottom of the list was a file with over 5000 fragments. It was a BIG file that I remember downloading with one of those download managers.
 
In order to defragment that big file, I first moved it to another hard drive. Then I moved it back after defragmenting my main drive again, which then had plenty of free contiguous space.
 
The defragmentation process took "a little bit" longer that last time. Lots of files with a small number of fragments that couldn't be defragmented before were now defragmented as well.

I noticed a marked improvement in performance of my machine. My image backups with BootitNG were especially faster.

Maybe you should remind readers to pay attention to the reports that the computer generates, such as the defrag report.
 
Best wishes, Rob Johnston

Glad you found the analysis file, Rob--- indeed, it can contain very useful information. You don't even have to defrag your drive to generate the analysis report. It only takes a minute, too:

In 2K and XP, open "My Computer" and decide which drive you want to analyze. Right click on that drive and select Properties. In the Properties dialog, click on Tools and the badly-named "Defrag Now...". (It only loads Defrag; it doesn't actually start defragging.) Once the Defrag tool is open, click "Analyze" and wait a moment. When the results pop up, click "View Report" and you'll see the kind of information Rob was talking about. If you can't read all of it in the small display window, click "save as" and store the report where you can find it. It's just a plain text file, so you can read it in Notepad.

If you want more options, running defrag manually is more flexible. See:
http://langa.com/u/6a.htm

Alas, the WinME/98 Defragger has no built-in report generator. On those OSes, you'll have to use a third-party defrag or analysis tool, such as Norton's Speed Disk.

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5) CD "-R" Versus "+R"

Hi Fred, I have been contemplating getting a DVD RW drive  but I am confused about the differences between the DVD+ and the DVD-, which is better and why are there 2 types anyway? Some drives will handle both types, which is better for what? The research I've done so far hasn't really explained things very well and since you are a master at explaining, I hope you'll help. Thanks again for all your help and a great newsletter.-Ken Dooley

Remember the VHS versus Betamax video format showdown? Well the DVD controversy is worse. 8-)

VHS was a highly-promoted, adequate standard for video recording. Betamax was technically superior, but less well marketed. It eventually withered to niche/specialty status (eg professional gear), and VHS took over the mass market.

The DVD mess is worse: There actually are six variants of DVDs, although the +R and -R are the most common. Unlike the VHS/Betamax tussle, there are few practical differences between +R and -R technologies. Mostly, it's a turf war over who will "own" DVD standards.

My advice is to buy a drive that supports both formats (that's what I did). They're only a little more expensive, and they ensure that you can handle pretty much whatever comes down the pike.

But it sounds like you're looking for a more detailed explanation, and there's a truly excellent FAQ on DVDs that does a better job than I could do on the subject. It's at http://dvddemystified.com/dvdfaq.html , and it can answer just about any question you might have. The specific item on "Which recordable DVD format should I buy?" is at http://dvddemystified.com/dvdfaq.html#4.3.6 . But read the whole page--- you'll come away very well informed about all the issues and variables involved!

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6) Recommend This Newsletter And Win!

If you think the LangaList is a worthwhile read, maybe a friend would find it useful too! Just use the following link to recommend the LangaList---your friend may find a new source of useful information and you just may win one of three FREE ONE YEAR SUBSCRIPTIONS to the LangaList Plus! edition given each month. (If your name is drawn and you're already a Plus! subscriber, your current subscription will be extended by a full year.)

Check out the details at http://langa.com/recommend.htm . Thanks for recommending the LangaList--- and good luck!

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7) "Spyware Stormer"

Hi Fred,  I have been recommending your LangaList to all my friends, and I have learned much from reading it since its inception.  Now, I need help.

I never click on any popups - EVER! - until last weekend when, in a 2AM daze, I clicked on "Spyware Stormer".  I use Norton Anti Virus, and PestPatrol, and each sometimes finds something the other does not.  And the PestPatrol site offers a free scan of your computer for spyware (although their removal requires purchasing the package).  So, when Spyware Stormer offered a free scan, I went for it.  It found quite a few adware programs and some spyware with names that looked reasonable, that I presumed NAV and PestPatrol missed, (and it butted up against Norton Password manager)...and removal required a purchase of the package for $29.95 - little enough for better protection, I thought.  But after I filled in my credit card number, including the expiration date and the security number from the back of the card, I clicked on "continue" but was stopped by a message telling me that the entry was invalid without my name entered - but I couldn't enter my name, because there was no place for my name.  I immediately  removed the Spyware Stormer software program, closed everything down, and ran both NAV and Pest Patrol to see if anything had been loaded onto my machine.  Neither found anything.  I went to the Spyware Stormer site and saw the same screen I tried to use after the scan.  There was even a copyright notice on the bottom.  I was afraid that my credit card number had been captured somehow if Spyware Stormer was unscrupulous, so I phoned the credit card company.  They assured me that no charges had been made recently.  But I was afraid that at some future time use could have been made of the numbers, so I cancelled the card.

What do you know about Spyware Stormer, Fred?  Are they unscrupulous?  Did I get scammed?  Are my passwords safe? Regards, Bill Halter

I have no personal experience with it. But when I need to find out about software I've never heard of before, I turn to Google/Groups, which searches Usenet "news" groups to see what real people are saying. For example:

"Spyware Stormer has taken over my PC -- DO NOT USE THIS PRODUCT!! My IE no longer works at all. Don't know where to start to troubleshoot this..."

"I recently installed Spyware Stormer on my computer and now I am unable to copy pictures or clipart from the internet into Publisher. I have checked the settings of Stormer and tried setting it to minimal security, but it doesn't work...."

"Hi, I hope you didn't pay for Spyware Stormer. See this thread: http://forums.spywareinfo.com/index.php?showtopic=8537 "

That latter link was especially interesting, with lots of negative comment including questions about the company's use of your personal data, and with a link here: http://www.spywarewarrior.com/rogue_anti-spyware.htm

That, in turn, describes Spyware Stormer as "rogue" software: "aggressive advertising... variant of NoSpyX & SpyVest... Ad-aware knockoff ."

Maybe all the above is wrong. But maybe not: Speaking for myself, I'd steer clear of Spyware Stormer, for sure.

No posts that I saw discussed password theft, Bill, but your safest bet would be to change at least your most-sensitive passwords. You already cancelled the credit card (that was smart!), so you're safe there.

I guess the only thing left to do is to resolve never to make 2AM purchases again. 8-)

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8) Code-Load Success Story

Code-loaders Bob and Sherry write:

Would like to say thanks, Fred, to you and Langalist  Not only do I pick up some great tips and programs from your newsletter, my site, T Bar T Miniature Horses, had triple the highest one day total of hits in the 3 year history of the site when you published that we had loaded the code. Keep up the good work! Bob and Sherry, http://www.tbart.net/

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://langa.com/code.htm , and maybe you can join the thousands of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://langa.com/readersites.htm

Bandonisp "On-Ramp"
http://www.gct21.net/~jeris/on/ramp

Computer Help and Hints
http://www.freewebs.com/dmerkiel/index.htm

Custom Computers / Tech Services
http://www.wcwtechnicalservices.com/index.htm

Exton Technologies
http://www.extontech.com/

WinXP Tutor
http://www.winxptutor.com/

Home Remodeling Info
http://hammer90.tripod.com/theswingincarpenter/

Summit Data Resources
http://www.summitdr.net/

Digital Technology Solutions
http://www.digitechsoln.com/

On The Spot PC Repair
http://www.onthespotpc.net/

Uncle Louis' Homepage
http://www.srygley.us/unclelouis.htm

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9) Desktop Sidebar

Hello Fred, I was pointed to this handy tool called Desktop Sidebar http://www.desktopsidebar.com/ it is a very configurable tool and maybe of use to both your Standard & Plus Forum readers.---Peter Nolan

Thanks, Peter. I generally try to keep sidebars, toolbars and such off my desktop, but many people love tools like that, which place diverse items and information sources just a click away. I bet their servers are bout to take a big hit. 8-)

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10) Just For Grins

Hi Fred Many thanks for a very useful newsletter - great resource for geeks & newbies alike :)

I had to re-disinfect a PC last year after the owner had switched off the antivirus software & firewall that I'd installed (they irritated him!). He brought the PC into the shop complaining that it was very slow again. I'd seen the PC in question only five months earlier & given a careful report to the owner about the do's & don'ts of PC security - which of course he ignored. It took 25 minutes to boot into Windows (after which there were 46 processes running, using most of the CPU cycles) - and all the owner really wanted running at start-up was MSN Messenger! The PC, an AMD Duron 600 with 128Mb RAM was struggling running Windows 2000 Professional, let alone several hundred pieces of spyware & over a thousand viruses/infected files (it broke a few shop records!). What really made me smile, though, was upon looking at the Start-up folder & seeing "virus.exe" running as bold as brass! Some virus writer has a real sense of humour! Kind regards, Nigel Perels

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11) Plus! Edition Highlights:

  • Pen Drive Security
       (keep your data safe even if it's lost or stolen)
  • VPC Question
       (getting more from this useful tool)
  • Free: 8x Drive Speedup!
       (amazing freeware takes the brakes off your drives)

The Plus! edition is only pennies per issue, and comes with a MONEY BACK GUARANTEE from Fred. How can you lose? Check out the details: http://langa.com/plus.htm

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(Give a gift subscription to the LangaList Plus edition!
Click <a href= " http://langa.com/plus_gift.htm ">here</a>)

See you next issue, 2004-09-20!

Best,

Fred
( Editor@Langa.Com )


Please recommend the LangaList to a friend! (And maybe win a prize!)

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