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The LangaList
Standard Edition

2003-10-23

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) Murphy Lives!
2) Let's Test Email Reliability
3) More On Passwords
4) CoolWebSearch = Very UnCool
5) Compendium Of Google Tips
6) Last Week To "Recommend And Win"
7) Broken "Help"
8) More Reader Sites!
9) Free Text Readers/Speakers
10) Just For Grins
11) Plus! Edition Highlights:

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1) Murphy Lives!

You've all heard of Murphy's Law--- usually summed up as "whatever can go wrong, will." The original "Murphy"--- the late Edward A Murphy Jr.--- was recently and belatedly honored for coining the phrase some 50 years ago during early rocket sled experiments at Edwards Air Force Base in California. See http://www.newscientist.com/news/news.jsp?id=ns99994231 and http://www.improb.com/ig/ig-pastwinners.html#ig2003 .

Although Mr. Murphy is gone, his law lives on, and has been in full force around here. I won't bore you with the details, but basically every essential service that I outsource--- web hosting, ecommerce, my newsletter mailing service, my ISP, my telephone, and lots more, encompassing literally *every* essential service I outsource for Langa.Com and this newsletter--- has suffered one or more failures in the last 10 weeks. Sigh.

And because these are external services, I neither caused nor can fix the problems myself. The only recourse I have to effect a solution is to talk to distant techs who may not regard my problem(s) with the same urgency as do I. Normally, I'm a big fan of outsourcing, but lately, man....

Bottom line: It's been nuts; the worst string of bad tech luck I've ever had.

Oddly, one of the once-reliable services that's becoming less dependable is plain old email. For example, last week, I sent in my normal column to InformationWeek.Com, but it never got where it needed to be. Perhaps the mail server hiccupped on send; or the mail was misrouted; or lost on receipt; or misfiled--- who knows? By the time all concerned realized what was happening, we'd missed the posting deadline for this week's scheduled column.

That column will appear later. But one immediate result was that I had to tear apart and rewrite last Monday's scheduled newsletter issue at the last minute because it originally contained a reference to the now-delayed InformationWeek column. That hasty re-do, in turn, caused more glitches. For example, in the password-creation story, I gave what should have been the same example two different ways, using "Borg aren't Swedes" in one place and "Borg are not Swedes" in another. (See http://www.langa.com/newsletters/2003/2003-10-20.htm#3 ) I apologize for the error, which (fortunately) doesn't affect the main point of the article.

But that specific email problem got me wondering about email reliability in general. How much mail overall is getting lost or misfiltered? How many direct and secondary problems are caused by what seems to be email's decreasing reliability?

To answer that question, I'd like to propose a grand, worldwide experiment. May I ask for your help? See the next item.

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2) Let's Test Email Reliability

Here's what I propose: I'd like to gather a group of several hundred volunteers from all over the world, and send each one a simple non-spam email message, in plain text and with no attachments, from a personal mail account (not a bulk mailer). I'd like to see how many of these simple messages actually make it through the gauntlet of servers, routers, and isp-based and local mail filters.

I won't tell the volunteers in advance what address the mail will come from or what the subject line will be--- it would be a kind of cheating to have people pre-set their filters to let the mail in. Rather, I propose to simulate a normal, unanticipated, plain-text, non-spam email, as if between friends or coworkers, and see what gets through.

May I ask for volunteers? Of course, and as always, I promise not to spam you or use your email for any other purpose whatsoever.

Ideally, I'd like to have every country in the world, and certainly every state in the US, represented. If you'd like to participate, please send a short note to EMAILTEST@LANGA.COM ; please put your general physical location in the subject line with the COUNTRY FIRST and the CITY/TOWN SECOND. (This will let me sort the mail geographically.)

For example, your subject line might be "USA, Boston,"  or "England, London" or "New Zealand, Wellington" etc.

If there's more than one city with the same name in your country, please add a further identifier as a THIRD element in the subject line: "USA, Portland, Maine" and "USA, Portland, Oregon" for example.

Again, for clarity, the email should be addressed to EMAILTEST@LANGA.COM and the subject line should contain either:

COUNTRY, CITY

or

COUNTRY, CITY, STATE/PROVINCE

You can leave the body of the email blank, or put whatever you like there.

If I get enough volunteers from enough locations, I'll first contact the volunteers to let them know what the exact test procedure will be, and we'll go from there.

Thanks for your help--- assuming Murphy cuts us a break and that you got this email newsletter in the first place! <g>

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3) More On Passwords

Fred: Thanks again for the excellent Plus newsletter! I've long been a subscriber to the newsletter (since '99), and this summer I upgraded to the paid subscription. It's worth every penny and more!

I have a few thoughts on your passwords article ( http://www.langa.com/newsletters/2003/2003-10-20.htm#3 )

>> Now take out the spaces in your phrase <<

Why? If your program/OS allows for them, that becomes another character a cracker has to guess. Or do spaces make it easier somehow?

>> and devise simple substitution rules <<

I've been taught never to use 1337-speak in passwords, because it's become a fairly standard alphabet in its own right, but I see you're not substituting every possible letter, just about half of them. I just think a caution is in order, that just because 14ng4 doesn't look like Langa, it's still not difficult for someone to guess, and I imagine a cracker program could just as easily make those substitutions. What do you think? -- Tim McGowan

Re: Spaces

Some password systems and OSes don't allow spaces, so standardizing on no-space passwords makes this approach more universal. Also, not having spaces does make it a little harder for simple dictionary-based password-cracking schemes to succeed, because they have to figure out where the concatenated words start and end. But there are no absolutes: if you wish, and if your password systems and OS allow spaces, you can certainly use them.

Re: Simple substitution rules...

Well, my substitution example was deliberately simple, for illustrative purposes. And remember, most people who use passwords employ words like "password" or "secret" (those really are the two most common passwords!) or words from the dictionary, or obvious things like their spouse's name, and so on. Using even the simple scheme I illustrated is a big step up from those too-easy passwords.

But for more advanced users, by all means, use the most advanced method you can, as long as it doesn't get so complex that it gets in your way or tempt you to cut corners.

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4) CoolWebSearch = Very UnCool

Crackers--- malicious hackers--- often are very lazy. I don't just mean in the obvious sense, in that they won't get off their butts and find honest work, or use their talents for any constructive end. But they also often steal each other's work, so that when one "exploit" succeeds, many other crackers will simply ape the exploit in their own wholly-derivative, non-original work.

For example, this reader encountered an old browser hijack exploit that's been widely imitated in new follow-on exploits. They're all named after the original instance, even though most of the follow-ons have nothing to do with that initial item:

Fred: For the last couple of weeks a friend was having problems with a forum being horribly slow. The problem was going from bad to worse.

One or two people put him on the idea of the browser being hijacked by Globe-Finder and that was exactly the problem. Unfortunately, programs like Spybot and Adware would not fix the problem.

It took over a week and many downloads later, but he thinks he has finally fixed this thing.

It is a nasty hijack program that hides very well. It would run once a day so even if he thought he had things fixed and working the problem would return the next day (after a reboot).

[The CoolWebSearch exploit (explained at http://www.spywareinfo.com/~merijn/cwschronicles.html )] was the root of the problem. If you read this site you can see just how nasty this is. The dam* thing can install from a web page you may be at or passing through.

http://www.spywareinfo.com/~merijn/  has a fast little shredder to remove it plus a few other useful utilities. He won't be 100% sure that he has finally beat this bug for a couple days, but from the tests he’s done so far it does appear to have been killed.

His virus software couldn't find it either which was equally annoying since [the exploit has] been out for quite some time.

I know a few other people on dial up were having problems. This problem wouldn't be as noticeable on high-speed. It's worth running the utility even if you don't think you are having problems. You may be surprised what you find hiding. It is one sneaky virus. Ciao, Ed Mallett

Thanks, Ed. Indeed, the above site refers to this often-copied exploit as "The CoolWebSearch Chronicles---The story of a thousand hijacks."

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5) Compendium Of Google Tips

Morning Fred, You have covered some of these Google tips, but your readers might like to check this out. I got the link from the newsletter of Ziff Davis.

http://eletters.wnn.ziffdavis.com/zd1/cts?d=75-75-1-1-620156-3178-1

--Lynn Lewis

Wow, that Ziff site has more ads and less content per page than just about any major site I've seen recently. But if you take the time to step through the pages to follow the thin thread of actual content through to the end, it's a pretty good article. Thanks, Lynn.

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6) Last Week To "Recommend And Win"

Next week, I'll choose three more monthly winners who each will get a FREE ONE YEAR SUBSCRIPTION to the LangaList Plus! edition. (If your name is drawn and you're already a Plus! subscriber, your current subscription will be extended by a full year.)

To have a shot at winning, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a FREE ONE YEAR SUBSCRIPTION! (Full details also available via this link): http://www.langa.com/recommend.htm

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7) Broken "Help"

Every 90 days or so, when we update the LangaList Archives for Plus! subscribers ( http://www.langa.com/newsletters/2003/2003-10-13.htm#11se ), some readers discover that their Windows Help system is broken. The Archives are distributed as compressed Windows HelpFile content (a .chm file); that content is meant to be searched and displayed by the Help engine built into each copy of Windows.

But this reader found that his system couldn't process the .chm file, and then also found out why:

Hello Fred, Recently I downloaded the new set of compiled langalist archives. When trying to open them I got the strange error message "cannot open mk@MSITStore.....chm." This happened with all chm-files that I tried....

I have been searching the internet and found a reference to a diagnostic tool:
MJ's Help Diagnostics at http://helpware.net/downloads/index.htm

This tool checks the correct installation of the help-related files.

In my case it found that hhctrl.ocx was not correctly registered and the tool even proposed to take care of that. After that everything was back to normal!

I hope that this solution may be of help for others. Best regards and keep up the good work! Jos F. M. van der List

Thank you, Jos! Sometimes, a mangled Help system is a sign of more-serious trouble with the base OS, but the above may be a great help if it's just the Help subsystem itself that's broken!

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8) More Reader Sites!

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm , and maybe you can join the hundreds and hundreds of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site From Among All Listed
http://www.langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://www.langa.com/readersites.htm

Music with Lena
http://www.musicwithlena.com/

Dr. Craig Benson
http://home.comcast.net/~drbenson3/

Thomas A. Roll
http://www.tomroll.com/

The Hatman Chronicles
http://thc.keenspace.com/

System Doc
http://www.systemdoc.com/

Faddis.net Computer Services
http://www.faddis.net/

Herbs Can Cleanse
http://www.herbscancleanse.com/

Aussie Ruth's Freebies...
http://www.major-au.com/

Personal Computer Trainer
http://www.jkzatccp.com/PersonalTrainer/index

Sarge's Personal Web Page
http://home.comcast.net/~esarge69/

Worlds Best Computer Tips
http://www.austin78745.com/computer_tips.htm

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$12 For A Full YEAR!

"Fred, I can't tell you the number of ways I have spent twelve bucks - but I can tell you the best twelve bucks I've spent in a long time was to upgrade to the Plus Edition of the LangaList. And so darn organized too, your operation that is. I've already got another twelve just waiting for next year! ---John"

 Thanks, John! <g>

The LangaList Plus! Edition is ad-free, spam-proof,
and contains even more content--- tips, tricks, advice, downloads....---
than the Standard Edition you're now reading.

Just $1 a month!

<a href=" http://www.langa.com/plus.htm ">Click!</a>

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9) Free Text Readers/Speakers

Fred, While researching whatever freeware/opensource software is available for the vision impaired (text to speech etc.), I came upon this page with a link for a free text reader and some fantastic links for free downloadable on line books. Plus links for many reference topics http://www.centralwebs.co.uk/Links/Books.html  ---Marc Powell

Thanks Marc!

Interested readers might also want to check out the free version of ReadPlease http://www.readplease.com , too. I use the commercial  version of ReadPlease for proofreading.

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10) Just For Grins

Al Amantea sends this along:

IN AN EFFORT TO HELP OUTSIDERS UNDERSTAND THE MIDWEST UNITED STATES, THE FOLLOWING LIST WILL BE HANDED TO EACH DRIVER ENTERING THE AREA:

1. That farm boy standing next to the feed bin did more work before breakfast than you do all week at the gym.

2. It's called a 'gravel road'. No matter how slow you drive, you're going to get dust on your SUV. I have a four-wheel drive because I need it. Drive it or get it out of the way.

3. We all started hunting and fishing when we were seven years old. Yeah, we saw Bambi. We got over it.

4. Any references to "corn fed" when talking about our women will get you whipped... by our women.

5. Go ahead and bring your $600 Orvis Fly Rod. Don't cry to us if a flathead catfish breaks it off at the handle. We have a name for those little trout you fish for...bait.

6. Pull your pants up. You look like an idiot.

7. If that cell phone rings while a bunch of mallards are making approach, we will shoot it. You might hope you don't have it up to your ear at the time.

8. That's right. Whiskey is only two bucks. We can buy a fifth for what you paid in the airport for one drink.

9. No, there's no "Vegetarian Special" on the menu. Order a steak. Order it rare. Or, you can order the Chef's Salad and pick off the two pounds of ham and turkey.

10. You can bring Coke into my house but it better be brown, wet, and served over ice.

11. So you have a sixty-thousand dollar car you drive on weekends. We're real impressed. We have quarter of a million dollar combines that we use two weeks a year.

12. Let's get this straight. We have one stoplight in town. We stop when it's red. We may even stop when it's yellow.

13. Our women hunt, fish, and drive trucks - because they want to. So, you're a feminist. Isn't that cute.

14. Yeah, we eat catfish. Carp, too - and turtle. You really want sushi and caviar? It's available at the bait shop.

15. They are pigs. That's what they smell like. Get over it. Don't like it? Interstate 70, 80 & 90 go two ways. Interstate 29, 35, & 75 go the other two. Pick one and use it accordingly.

16. The "Opener" refers to the first day of deer season. It's a religious holiday. You can get breakfast at the church.

17. So every person in every pickup waves. It's called being friendly. Understand the concept?

18. Yeah, we have golf courses. Don't hit the ball into the water hazard. It spooks the fish.

19. That Highway Patrol Officer that just pulled you over for driving like an idiot, his name is, "Sir"... no matter how old he is.

Now, enjoy your visit and go home.

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11) Plus! Edition Highlights:

  • Slipstream Setup
       (pre-patch your XP setup CD!)

  • Free: Tracking Down Space-Stealing Files
       (easy ways to find the space hogs)

  • Still More Audiophile Suggestions
       (great ways to convert old tapes, LPs to CD)

Plus! edition subscribers not only get much more content in every issue (like the above), but also have access to a private web site with over 100,000 words of special content and features not found in *any* issue of the newsletter; along with dozens of private downloads and much more--- all for just $1 per month!

Check out: http://www.langa.com/plus.htm 

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(Want to give a gift subscription to the LangaList Plus edition?
Click <a href= " http://www.langa.com/plus_gift.htm ">here</a>)

See you next issue!

Best,

Fred
( Editor@Langa.Com )


Please recommend the LangaList to a friend! (And maybe win a prize!)

An easier-to read formatted HTML version is available in the "Current Issue" section of http://www.langa.com.  (The HTML version of each issue normally is available by 9AM EST [UT-5] of the issue date.) All past LangaList issues are also available at the Langa.Com site.

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This newsletter is a service of Langa Consulting LLC and is Copyright © 2003 Fred Langa / Langa Consulting LLC. All worldwide rights reserved. LangaList: ISSN 1533-1156

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