Please visit the LangaList Home Page

Please note: Older issues may contain information that is now out of date.


How To Subscribe and Unsubscribe is at the end of this note. Mailing List Trouble? See http://www.langa.com/help.htm
Questions about the advertisers? See the end of this note. Please also see legal notices at the end of this note. LangaList: ISSN 1533-1156

Please recommend the LangaList to a friend! (And maybe win $10,000 !)

An easier-to read formatted HTML version of this newsletter is available on line at
http://www.langa.com/newsletters/2001/2001-09-27.htm

The LangaList
Standard Edition

2001-09-27

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

Please visit our sponsors and help keep the LangaList S.E. free!

Contents:

1) SDI Blues
2) Router Means "No FireWall Needed?"
3) Son Of "EndItAll"
4) "No Spare Stack Pages?"
5) Microsoft Personal Security Advisor
6) Free "MailWasher"
7) Last Day To Enter September's FREE Drawing
8) They Loaded The Code
9) ZoneAlarm Problems
10) Just For Grins
11) Extra Content Available In The Plus! Edition:
A Collection Of Outstanding, Tightly-Coded Apps;
Easy Solution for "Unable to browse the network";
Virus Info Meta-Page;
Nasty PPoE Problem Solved

For even more content, downloads and special services,
check out the LangaList Plus! Edition: http://www.langa.com/plus.htm

 

--- ( Your Clicks On Ad Links Help Keep The LangaList Free! ) ---

--------------( the above is an advertisement )--------------

1) SDI Blues

No, not the "strategic defense initiative," but rather the "single document interface" used in Word 2000:

Please be informed of a bug in Word 2000 that your readers would probably like to know about so they can be informed buyers (or not buyers) of Microsoft Office 2000.

THE BUG: Word 2000 has a feature that opens a new Word program every time a new Word document is opened. All other Office 2000 programs can turn this feature off but it can’t be turned off in Word 2000. (See related article from Microsoft that proves this fact.) For those of us who open 10-20 Word documents at one time, it populates the task bar 10-20 [separate] Word programs.

While Word users have grown accustomed to changing easily from file to file through the Window menu, this is no longer the case. Picture 20 little Word programs open on the task bar. Now picture trying to find the file you need. This has to go down in programming history as one of the most moronic "improvements" ever made by a major software developer.

THE SOLUTION: When Microsoft was challenged about this bug, their polite technical support person [name withheld] suggested that this user buy Word 2002 that has a street price of $339.99 (CompUSA). Microsoft always has a solution and it often involves that their customers reach into their wallets one more time.

Microsoft could clearly fix this problem if it chose. According to the Microsoft article below, the other Office 2000 programs have a feature called Multiple Document Interface (MDI) that they could clearly add to Word 2000 (since it is included in all other Office 2000 products and was included in all prior Word versions).

COUNTER SOLUTION: When this user pointed out that Microsoft was trying to sell me a patch (by asking me to buy Word 2002 to fix their bug in Word 2000) and that they should email me a patch or overnight me Word 2002 gratis to immediately correct this error, it was politely refused.

One more interesting implication happens because of this bug. When AutoRecover re-saves each file every X minutes, it uses computer resources and slows down the computer. If the user has 15 files open and a 5 minute AutoRecover update setting, this can slow-down the computer every 20 seconds creating a near constant nuisance.

The Microsoft Word bug article can be found at http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q230684

---Daryl Elliott

The dropping of MDI--- the "multiple document interface" that allows one instance of Word to open many documents--- does create a hassle for experienced users, but it was a design choice, not a "bug" in the usual sense of the word. My guess is that Microsoft found novice users confused ("Where did my document go?") and so they reverted to the one-document-per-instance model.

But you're right: people should know about these limitations before they plunk down their credit cards.

Thanks, Daryl.

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

2) Router Means "No FireWall Needed?"

I've been looking into setting up a wireless network among 3 PC's in my home. In trying to research different products, I asked a major manufacturer of a wireless router/switch/ access point a few questions and happened to mention I was running Norton Personal firewall on a machine now, and was going to use ZoneAlarm on the others. Mind you, I was just asking questions about the device and thought the mention of software firewalls might be important. Without any mention of my actual question I received a response that "we do not recommend using firewalls such as Norton or ZoneAlarm with the model [XXX]."

The unit has a firewall built into it, but I also believe in more than one line of defense. I never received a response to my return e-mail asking WHY they "don't recommend" it. Can you or any of my fellow readers help with an answer to this?  --- Dan Mordini (My subscription to the Plus! Edition is the best ten bucks I ever spent!)

Thanks, Dan.

Most hardware manufacturers urge the simplest possible software setup because it reduces their support costs: simpler setups have fewer variables, and so are easier to troubleshoot. There's something to this argument--- up to a point--- because needless complexity can cause all kinds of trouble.

We debated the strengths and weaknesses of both the "keep it simple" and "use every possible defense" strategies in "How Much Protection Is Enough?" ( http://www.informationweek.com/840/langa.htm ). Personally, I believe that multiple defenses, up to a point, give the best results by increasing security, as long as you don't go overboard making things needlessly complex.

But in the specific case where a hardware vendor explicitly recommends against using a software firewall, my suggestion is to first set up the hardware and get it working their way. Then, if you have trouble, the support techs can't blow you off by telling you it's a software conflict with some other vendor's products.

Once things are stable and working well their way, *then* add on additional defenses as you wish, one at a time. Going stepwise, and working carefully, you can isolate any conflicts as they occur and help ensure you'll have a solid setup when you're done.

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

--- ( Your Clicks On Ad Links Help Keep The LangaList Free! ) ---

--------------( the above is an advertisement )--------------

3) Son Of "EndItAll"

EndItAll is a little freebie utility that lets you selectively shut down running apps and components--- including those that normally run "invisibly" or that otherwise may be hard to get at and control.

Reader and frequent contributor Bronson Elliott was the first to sound the "heads up" about a new version:

Thought I'd let you know that PC Magazine has updated their shutdown utility EndItAll to version 2. You've discussed the program previously in the issues http://www.langa.com/newsletters/2001/2001-02-01.htm  and http://www.langa.com/newsletters/2000/2000-08-28.htm  .

You can find EndItAll2 at http://www.pcmag.com/article/0,2997,s%253D1478%2526a%253D13909,00.asp

Thanks, Bronson!

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

4) "No Spare Stack Pages?"

Reader Kim ran afoul of one of the old, old limitations that lurk in Windows' darker corners. Most times, these vestigial problems stay out of sight. But other times....

I have a friend who sells on ebay. Two weeks ago, he could load 6 images up to ebay, to advertise his products. He got a better price from them because he had more pictures.

Something happened, and they are not sure what, but now, every time he tries to upload 6 pictures, he gets this exact error message:

"Terminating thread due to a stack overflow problem. A VxD, possibly recently installed, has consumed too much stack space. Increase the setting of 'MinSPs' in SYSTEM. INI or remove recently installed VxD's. There are currently 5 SPs allocated. Press any key to continue."

I have tried so many things to help fix this problem, yet, it still continues to happen. Is this an ISP problem, or is it something in his computer or on ebay ?

This is a problem that can affect Win95/8/ME, and it's due to the way that Windows internally allocates space needed by various device drivers. The full explanation--- and a fix--- can be found at: http://support.microsoft.com/support/kb/articles/Q149/0/83.asp

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

5) Microsoft Personal Security Advisor

Using WinNT or Win2K? Reader Rob Yost reminded me of a site I hadn't mentioned in a long time:

Here is a great site I found while struggling to rid my self of the nimda virus: http://www.microsoft.com/technet/mpsa/start.asp

Thanks, Rob! In fact, the site "will scan your system and build a customized report on items such as: missing security patches, weak passwords, Internet Explorer and Outlook Express security settings, and Office macro protection settings." Very nice!

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

--- ( Your Clicks On Ad Links Help Keep The LangaList Free! ) ---

--------------( the above is an advertisement )--------------

6) Free "MailWasher"

Holly Scott writes:

Hi Fred: I run a smallish ISP up in the Texas Hill country (ctesc.net) - and like everyone else I seem to be drowning in Spam. I decided to investigate all the anti-spam programs out there to see what really works - irrespective of the cost. Here's the hands down winner - Mail Washer. Available from http://www.mailwasher.net . Written by a young man in New Zealand, it's donation ware (you like the program, you send him money). Easy to configure, has a "bounce" feature, which is a great spam  deterrent, and very little maintenance. My spam has gone down from 200 or so a day to about 10 - I'm lovin' it.

Thanks, Holly. I'm just beginning to explore Mailwasher, but so far, I like what I see, too.

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

7) Last Days To Enter September's FREE Drawing

On Sept 30, I'll choose another monthly winner of a no-strings $30 Gift Certificate for any item at Amazon.Com--- books, software, hardware, kitchenware, toys... To have a shot at winning, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a $30 shopping spree! (Full details also available via this link): http://www.langa.com/recommend.htm

The more times you make a recommendation, the greater your chances are of winning!

Or, if you'd like to try to win $10,000(!), try this link (full details also available here):
http://www.recommend-it.com/l.z.e?s=143182

Either way, thank you, and good luck!

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

8) They Loaded The Code

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm , and maybe you can join the hundreds and hundreds of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://www.langa.com/randomlink.htm

Manually Browse All Posted-to-Date Sites Starting At
http://www.langa.com/readersites.htm

Exstream Media (streaming 3d avatar player)
http://www.exstream.to/

"DamnPuters"
http://www.damnputers.com/

Health Products
http://www.rbhealthsource.com/defaultpage.htm

Free Surf USA
http://www.freesurfusa.com/

Learn Spanish--- In Spain or Peru
http://www.weburkhardt.com/

Chicago Resources
http://www.geocities.com/mborisn/

MorganaWeb
http://www.morganaweb.net/

John Hobbs
http://www.geocities.com/jehobbs4/jhobbs4.html

US & Canada Shopping Links
http://www.canadashoppinglinks.com/aslindex.htm

Tons and Tons of Excellent Modem Info
http://www.modemsite.com/56k/index.asp

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

9) ZoneAlarm Problems

I've been a big Zone Alarm fan since you first introduced me to it. That is until a simple upgrade turned into two weeks of "unable to access the Internet Hell".

After replacing my DSL modem (no Help) and finally reformatting & reinstalling Win 98 SE, I discovered the little gem below on Microsofts help site under "unable to access the internet". Check out what you have to go through to make sure that ZoneAlarm and its underlying TrueVector service are not running

1. What do I need to know before uninstalling or upgrading ZoneAlarm or ZoneAlarm Pro?

To upgrade ZoneAlarm or ZoneAlarm Pro, it is not necessary to uninstall your current version of ZoneAlarm or ZoneAlarm Pro.

- Step 1. The most important step in uninstalling or upgrading is to make sure that ZoneAlarm and its underlying TrueVector service are not running. If TrueVector is left running, certain files may not be removed or replaced. Note that shutting down ZoneAlarm from the system tray icon only shuts down the user interface.

To unload the TrueVector Service, go to the Configure panel and uncheck the box labeled "Load ZoneAlarm at Windows startup" or "Load ZoneAlarm Pro at startup." If this box is grayed out, open the Internet Logs directory (in 95/98/ME this will be "c\windows\internet logs", in NT and 2000 it will be c\winnt\internet logs), where you will find a file called "iamdb.rdb" and a file named after your computer with the ".ldb" extension. Delete both of these files.

If you are unable to delete these files, you'll need to boot into Safe Mode in complete the task at hand. ---- Don Nelson

Thanks, Don. As ZoneAlarm has gotten more complicated, it's had more problems. Oddly, the people at ZoneLabs don't seem to be aware of many of these issues.

I don't think it's a smoke screen: The people there I deal with seem genuine and concerned. But their tech-support problem-reporting tool is both hard to find on their site and hard to use, and so I think many people who run into trouble never tell ZoneLabs, leaving them in the dark.

I asked the ZoneLabs people for a special "LangaLIst-only" mailbox so that readers who have had trouble with ZoneAlarm could more easily communicate with the company, but ZA declined, stating that, "I'm afraid we can't set up another support route as it wouldn't enter the support queue as quickly and that is ultimately, where the questions need to go. However, we are very interested to see the reports for more detail."

I still think ZoneAlarm is an excellent tool overall; I run both the free and the Pro versions here in my office, and I still recommend it: For most people and most setups, it works fine.

But it clearly can be made better: If you have trouble with ZA, I suggest you use the web-based problem reporting tool so ZA will know about the problem.

To save you the hassle of trying to find the reporting tool on their site, here's the direct link: http://www4.zonelabs.com/cgi-bin/support/support_req.pl

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

--- ( Your Clicks On Ad Links Help Keep The LangaList Free! ) ---

--------------( the above is an advertisement )--------------

10) Just For Grins

David Burrows sends along this link to the "ultimate legal disclaimer;" an all-purpose document that can serve for any product or offering, anywhere. <g> In fact, it appears that the author simply collected every disclaimer he or she could find, and put them into one giant document.

A small sample:

"For external use only. For off-road use only. For office use only. For recreational use only. Do not disturb. Freshest if eaten before date on carton. Hand wash only, tumble dry on low heat. If a rash, redness, irritation, or swelling develops, discontinue use. If condition persists, consult your physician. If defects are discovered, do not attempt to fix them yourself, but return to an authorized service center. If ingested, do not induce vomiting, if symptoms persist, consult a doctor. Keep away from open flames and avoid inhaling fumes. Keep away from sunlight, pets, and small children. Keep cool; process promptly. Limit one-per-family please. No alcohol, dogs or horses. No anchovies unless otherwise specified. No animals were harmed in the production of these documents. No money down...."

To see the whole thing in all its silly glory, click: http://winn.com/bs/disclaimer.html

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

--- ( Your Clicks On Ad Links Help Keep The LangaList Free! ) ---

--------------( the above is an advertisement )--------------

11) Extra Content Available In The Plus! Edition:

  • A Collection Of Outstanding, Tightly-Coded Apps
  • Easy Solution for "Unable to browse the network" Problems;
  • Virus Info Meta-Page;
  • Nasty PPoE Problem Solved

Today's LangaList Plus! Edition contains all ten Standard Edition items above, plus about 30% more content including: A reader's carefully-selected collection of outstanding, tightly-coded tools, utilities, and applications--- many so small they'll fit on a single floppy; a fast and easy fix for a whole class of "Unable to browse the network" LAN problems; a reader's hand-crafted meta-page packed with virus info; and a way to solve a nasty problem with "PPPoE" (Point-to-Point Protocol Over Ethernet).

Plus! Edition info: http://www.langa.com/plus.htm 

Click to email this item to a friend
  http://www.langa.com/sendit2.htm

return to top of page

See you next issue!

 

Best,

Fred

(fred@langa.com)

Please recommend the LangaList to a friend! (And maybe win $10,000!I)

An easier-to read formatted HTML version is available in the "Current Issue" section of http://www.langa.com.  (The HTML version of each issue normally is available by 9AM EST [UT-5] of the issue date.) All past LangaList issues are also available at the Langa.Com site.

return to top of page


Administrivia:

UNSUBSCRIBE: From the same email account you used to sign up with), send an email to
unsubscribe-langalist@lyris.dundee.net

SUBSCRIBE (it's free!): Create and send a new email to
subscribe-langalist@lyris.dundee.net

CHANGE ADDRESS? LIST TROUBLE? HAVE QUESTIONS? OTHER PROBLEM? NEED HELP? See http://www.langa.com/help.htm

This is a 100% OPT-IN newsletter: See http://www.langa.com/info.htm

About the advertisers: http://www.langa.com/privacy.htm#ads

Disclaimer: http://www.langa.com/legal.htm  In brief: All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from your choosing to use of any information presented here.

This newsletter is a free service of Langa Consulting LLC and is Copyright © 1997-2005 Fred Langa/ Langa Consulting LLC. All worldwide rights reserved. LangaList: ISSN 1533-1156

return to top of page


Please visit the LangaList Home Page