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The LangaList

31-Jan-00

A Free Email Newsletter from Fred Langa About BrowserTune,
HotSpots, Columns, Tips & Tricks, and Other Activities

1) Yet *More* AOL Problems
2) Reader Warning!
3) Deja News' Mysterious Vanishing NewsGroups
4) More On Loving/Hating Windows 2000 (Part 2)
5) Wanted: A Decent Glossary
6) See Matrix's "Green Flowing Code" On Your Own PC
7) Last 24 Hours To Enter FREE Book Drawing
8) Speech to text to speech to...
9) A Weird, Weird Site
10) Just For Grins
More!

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1) Yet *More* AOL Problems

Yow! Hundreds and hundreds of you posted or emailed replies to my "AOL5: The Upgrade Of Death?" column. (See http://content.techweb.com/winmag//columns/explorer/2000/02.htm ) Even more of you shared the column with friends and co-workers--- until some critical mass was achieved and the column took on a life of its own: So far, news organizations ranging from CNN to the Associated Press to USA Today to Newsbytes and more all have picked up on the story.

That, in turn, prompted others to look into AOL, and the closer we've all collectively looked, the worse it seems. 

In this week's column at WinMag.Com, I'll share with you some of the most common complaints readers have made to me about AOL, including:

  • Frequent cut-offs/disconnects. 
  • Uninstall woes.
  • Site blocking.
  • Billing problems.
  • "Hijacking" of other ISP settings.
  • and more.

No, not everyone agrees with me about AOL, and some readers have written to praise the software and the service: I'll show you a letter from an AOL supporter, too.

But the overwhelming majority of letters and posts were from readers whose experiences with AOL5 closely mirrored my own unpleasant ones. Many of these were knowledgeable users---this wasn't a matter of user error, as some pro-AOL writers suggested. In fact, I'll reprint a very informative letter from a professional computer consultant who makes part of her living specifically from "cleaning up the mess" made by apps like AOL5.

And all this AOL activity got me to thinking: AOL5 has been out for a while. So why is there a sudden flood of resentment now?

I actually think AOL has been generating that resentment for a long time; but when they became king of the media world with Time Warner and now EMI records, it pushed people over the edge. People are willing to forgive problems from underdogs or struggling, up-and-coming software vendors. But once a company achieves top-dog status, the rules change and they're held to a higher standard.

By AOL's admission, their setup is aggressive and will by default take over TCP/IP and dialup settings. When AOL was seen as a small company struggling against Microsoft, that might have been OK--- fighting fire with fire. But now AOL is the Microsoft of the media world, and that kind of hyper-aggressive behavior is no longer tolerated.

AOL's behavior is a new issue to many people, but long-time readers know that my own negative feelings towards AOL's hyper-aggressive setup predate (by years) the recent mergers and acquisitions.

It comes down to this: I work hard to stabilize my systems, and any application that wants to drop 4.5MB of unneeded, unwanted system files on my PC is going to end up on my black list. Any application that wants to change my networking setup needlessly and without even asking my permission is going to end up on my black list. Any software that wants to diddle needlessly with my system's power management settings is going to end up on my black list. Any software that want to try to jam ads down my throat, control where I can go, arbitrarily limit what I can do, affect who I can write to or what sites I can visit, is going to be on my black list.

But what about you? Has your AOL experience differed from mine? Have you found ways around the upgrade hassles? What do you think the future will hold as AOL emerges as the biggest media company on the planet? Join in the discussion! The forum will open around midday (EST, GMT-5) on Monday Jan 31st, 2000, and run continuously--- you can join in any time, read the column, and post your replies at your leisure.

Join in--- it's sure to be eye-opening, ongoing discussion!

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2) Reader Warning!

Reader Mike Romine sent along this warning which I did not personally follow up on, for reasons that will become obvious when you read what happened to Mike's computer! So although I can't personally verify this, at the very least Mike's experience would suggest extreme caution in dealing with the site he talks about:

From: "ROMINE,MIKE"
Subject: Free Videos from hell.

Hi, Fred.

I received an email from a friend containing the following link-- [but don't click it!]: www.gohip.com/freevideo/

Assuming he had intentionally sent this to me, I decided to take a look. The page is titled Hip Hollywood.

A popup appears asking if you want to install "Free Video Browser Enhancement". If you chose to install this a User Name and Password box appears. You can "submit" without entering anything, and watch the "Free Video"of your choice.

But, there is a major catch to this "Free Video". The "Free Video Browser Enhancement" adds the file "Windows Startup.exe" to the Windows Folder, as well as attaching the above signature to outgoing email.

A banner is placed at the top of the browser for GoHip on all pages. Upon closing the browser, a pop-up ad opens.

Changing the Home Page settings in Internet Explorer will eliminate the banner, until you restart the computer. Once again, you have the banner and pop-up.

To eliminate it completely I had to disable the "Windows Startup" using the System Configuration Utility, delete Windows Startup.exe from the Windows folder and delete the signature from the outgoing mail.

This practice from GoHip appears to be as bad as the Melissa virus. Many unsuspecting users will install the "Free Video Browser Enhancement", as I did, but not have the knowledge of how to stop the email signature attached to their outgoing mail. It is truly Spam in it's most deceptive form.

"Please forward this to everyone you know." Just kidding. :-)  --Mike Romine

Thanks for the head-up, Mike!

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3) Deja News' Mysterious Vanishing NewsGroups

You know about "deja vu," that weird feeling that you've experienced something before. Then there's "deja moo," the feeling that you've heard this bull before. <g>

And there's Deja News, which started life as a web-based front-end to "UseNet" newsgroups, which once were the #1 way to share information online in just about every area of human interest. There are now well over 30,000 newsgroups online ranging from user-to-user tech help groups to hobby-oriented groups to professional interest groups to groups exploring the furthest and ,um, least savory fringes of the human experience. Deja News' greatest strength was that it allowed you easily to search and sort vast archives of old newsgroup postings.

In the past, I've recommended Deja News many, many times as a way to dig out solutions to obscure problems you might have with your hardware or software: With a Deja search for the exact problem you're having, you can probably find others who have experienced the same or a very similar problem. Many times, this either lets you get a posted solution immediately (and for free!) or to write to others who are in the same situation as you are, and problem-solve together. It's a great tool.

But so many websites now offer easy ways to share user-to-user info. The majority of people online have never looked at any newsgroup, ever.

So Deja News changed its name to "Deja.Com" and become a regular web site aimed mainly at letting users share experiences with commercial products: The idea is that  before buying something, you'd go to Deja.Com and see what others say about the product you were thinking of buying.

That led some readers, such as "JH," to write to me:

re your comments on Usenet groups:

deja.com now seems to be mainly a commercial and a more general news portal now. Have you looked lately? Am I doing something wrong? Maybe there's still a way to get to Usenet groups through it, but I haven't found it yet. Well-hidden? Still looking...  --JH

It is well-hidden, but it's still there, and it's still very useful for tracking down information in newsgroups: just dig down via the search link in the upper right corner of the Deja.Com home page.

Next time you're really stumped for info on any topic, try a newsgroup search--- you may be surprised at what you find!

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4) More On Loving/Hating Windows 2000 (Part 2)

To help you preview what trouble you might run into installing Windows 2000, you can download and use the free Win2K compatibility tool at http://www.microsoft.com/windows2000/upgrade/compat/ready.asp .

This small application will sniff your hardware (and software) to tell you what probably will--and won't--work.

Other good pre-install resources are http://www.microsoft.com/windows2000/upgrade/compat/search/default.asp and http://www.hardware-update.com/.

 I'll detail it all in my current InformationWeek Online column.

But what's your take? What are the things you most dislike about the new OS? What are the most-welcome (or most-needed!) improvements over NT4 and Win9x? Join in the ongoing discussion live now at http://www.informationweek.com/langaletter .

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5) Wanted: A Decent Glossary

Javier Pedroso asks:

Fred: I'm not new to the Internet but there are so many terms that I don't know what they mean that I would like, if possible, to get may hands on some glossary of computer and Internet terms and lingo. Your list is very enlightening, keep it up!. Thanks

There are actually several, but the one I find myself using the most often is the free "Tech Encyclopedia" at http://www.techweb.com/encyclopedia/home.

It's easy to use, covers a lot of ground, and is reasonably up to date. Give it a try on an obscure tech term, and see how it does for you!!

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6) See The Matrix's "Green Flowing Code" On Your Own PC

In my current Byte.Com column, I asked: "How do you visualize cyberspace? What's the best depiction you've seen? The worst? (Personally, I thought The Matrix's "green flowing code" was great, but the climactic scene's "the world as 3-D code" was just plain silly.) How do you describe cyberspace to someone who has no idea what it is? What's the best, and the worst, way to think about cyberspace?" (See http://www.byte.com/column/BYT20000119S0006 )

Reader Bob Crawford liked the column, but wrote:

Fred...

re: "The Matrix's "green flowing code" was great..." Seems to me that someone posted a free animated screen saver depicting that code... If you or another reader knows where to get it, I suspect many of us would be grateful :) Keep up the inspired columns !---Bob Crawford

I hadn't seen that screen saver, but when I went looking for it, I found it at http://smaug2.whatisthematrix.com/dld/matrix.zip

It works best at lower screen resolutions, but when it's running, it'll look like you're hacked into The Matrix, too. 8-)

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7) Last 24 Hours To Enter January's FREE Book Drawing

On Jan 31, I'll choose another monthly winner of a copy of "Poor Richard's E-Mail Publishing: Creating Newsletters, Bulletins, Discussion Groups and Other Powerful Communications Tools." This book has been described as "An excellent, straightforward manual on email publishing, banner ads, driving traffic and especially ethics."  

To have a shot at winning,  just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a book! (Full details also available via this link):

http://www.langa.com/recommend.htm#2 

The more times you make a recommendation, the greater your chances are of winning!

Or, if you'd like to try to win a Palm III organizer, try this link (full details also available here):

http://www.langa.com/recommend.htm#1

Either way, thank you, and good luck!

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8) Speech to text to speech to...

In the last couple issues, we've discussed free online translation services (see http://www.langa.com/newsletters/2000/jan-27-00.htm#4 ) and a free text-to-speech site that will say aloud whatever you type in. (See http://www.langa.com/newsletters/2000/jan-27-00.htm#5 )

Reader "Dana" wrote to tell me about an AT&T Labs-Research text-to-speech site that has better-sounding voices than the Bell Labs site I told you about. The AT&T site is at http://www.research.att.com/~mjm/cgi-bin/ttsdemo.

And Gary Fritz says:

You ain't seen nothin' yet. Check out http://www.ananova.com , the home of a new "virtual broadcaster." She's not quite ready for prime time yet, but the Press Association NewsCentre in the UK is grooming her to be the "personal newscaster" for any kind of customized info you want. (I think the PA is analogous to the Associated Press in the US.)

What a strange, strange world it's becoming. Already. :-)--- Gary

Indeed! Thanks, Dana and Gary!

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9) A Weird, Weird Site

Peter Casson offers this:

Fred

have a look at this site. I don't know what the hell it means or is doing but it is interesting to say the least.
http://www.snarg.net
let it load and watch it go....

Well, I looked and all I can say is "wow!" I don't know what it means either, but it's an impressive bit of web-coding!

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10) Just For Grins

"GarryW" sends this along:

Top Ten Changes to Cable Television Resulting from AOL Acquiring Time Warner...

10. When you turn on your television, you'll hear "You've got Pay Per View".

9. There will be a mysterious 19 hour period where your cable just won't work.

8. Test Patterns: Televisions equivalent to a busy signal.

7. Every once in a while you have to have your cable reinstalled.

6. 100 Free Trial Hours of Cable Access which you can't cancel, no matter how hard you try.

5. CIA: Cable Instant Alerter. Now all your friends will know when you are watching television.

4. Childproof features on cable will prevent you from receiving programs from undesirable sources, including ones you really do want to receive.

3. The cable repairman tells you to turn your TV off and back on again when you report your cable is on the fritz.... again.

2. Relatives in neighboring towns make fun of you because you don't have a "real" cable company like they do.

1. "You've been watching TV too long. Your connection has been terminated."

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See you next issue!

 

Best,

Fred

(fred@langa.com)

(Please recommend the LangaList to a friend! (And maybe win a Palm III)

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