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The LangaList

17-Jan-00

A Free Email Newsletter from Fred Langa About BrowserTune,
HotSpots, Columns, Tips & Tricks, and Other Activities

1) WARNING! The " Upgrade of Death"
2)
More Love/Hate For Windows 2000
3)
Wow! Lots More Great Anti-Hacker/Anti-Spam Sites

4)
Make It A Bookmark/Favorite!
5)
IE5 Login Glitch Workaround
6)
Grab A *FREE* Palm III (Well, Maybe...)
7) *Two* Grins

More!

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1) WARNING! The "Upgrade of Death"

Long-time readers may remember my first experience with AOL 5.0  (when I tried to upgrade a system from AOL 4 to AOL 5). I'll spare you the details, but after trying every trick I knew to get the system working properly after the upgrade, the punchline was "Format C:\"

I wrote about my unhappy experiences in this newsletter (see http://www.langa.com/newsletters/1999/nov-1-99.htm#aol)  and was amazed at the flood of mail I got in reply from readers whose experiences were as bad---or even worse!--- than mine.( See http://www.langa.com/newsletters/1999/nov-4-99.htm#aol1  )

With all that, I decided simply to try avoiding AOL, but it's a marketing behemoth that just won't quit. Day after day, readers would write to me or to the WinMag staff complaining about AOL5.0. Then, last week, with the announcement of AOL taking over Time Warner and becoming the largest online/content source on the planet, it became clear I needed a closer look:

Because I knew from reader mail and from painful personal experience that upgrading from 4.0 to 5.0 often brought major trouble, I decided to try a clean install of AOL 5.0.

It was eye-opening. In all, I found AOL had added or altered 229 files on my system, including over 4.5MB of Windows system files! It significantly (and unnecessarily) altered my networking setup. It even diddled with Power Management settings in my Registry! 

I'll detail everything--- including what files were altered, how you can tell what files and settings AOL altered on your machine, which kinds of users and systems AOL is good for, and which it's really bad for--- in this week's column on the WinMag.Com site. (The full column is far too detailed to present in an email, such as this newsletter.)

In the end, I did get AOL installed and running. If you're even thinking about using AOL5.0, please check out the column first: It may save you a ton of headaches.

If you're already using AOL5, then the column will help you determine exactly what the software already did to your system.

And either way, please join in the discussion: Is your AOL experience different from mine? Have you found ways around the upgrade hassles? What do you think the future will hold as AOL emerges as the biggest media company on the planet? Join in the discussion starting in the afternoon, EST (gmt-5) TUESDAY (a day later than normal, due to the US holiday on Monday) 18-Jan-00  at
http://content.techweb.com/winmag//columns/explorer/ 

(Note: if you get there early, you'll see the previous column on computing resolutions for the new year---and if you haven't read that one, check it out too!)

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2) More Love/Hate For Windows 2000

In this week's column on InformationWeek Online, I focus on five things I like a lot about the new OS, and in the next column, I'll tell you the five things I most dislike. 

In the discussion area attached to the column, an official Microsoft representative has chimed in, as have a number of readers. In all, it makes for informative and interesting reading! 

But what's *your* take? What are the things you most like about the new OS? What are the most-welcome (or most-needed!) improvements over NT4 and Win9x? Come check out the rest of the column, and then voice your  likes and dislikes about the new OS--- in the discussion area.

Click to http://www.informationweek.com/langaletter !

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3) Wow! *Lots* More Great Anti-Hacker/Anti-Spam Sites

In the last issue, in response to a reader question about how to track down spammers and hackers, I told you about http://www.allwhois.com/ . "Whois" is a command that tells you "Who Is" behind a web site or registered IP address. If you get spammed or are hacked or have trouble with a site, you can use a whois lookup to see where the spam or hacker came from, or to track down a contact for a web site (See http://www.langa.com/newsletters/2000/jan-13-00.htm#3 )

As usual, a number of LangaList readers volunteered additional information of other options. Man! The collective knowledge of you folks is awesome!

Here are some of the best emails:

For spam I use http://spamcop.net/hosttracker.shtml  which not only identifies a numeric address from the Received header but also supplies the abuse address for forwarding the spam.---Peter

Fred: Regarding tracking down the owner of an IP address, here's a link to my favorite tool - named "network tracer" - www.pc-help.org/trace.htm.  Scott Randolph

Hi Fred, great Newsletter.. re: Hackers, there is a another good site to report them, see their methods...as well as help keep your system secure. The URL for the Database is: http://www.netice.com/Advice/Intrusions/default.htm and the URL for further Support is http://www.netice.com/Advice/default.htm Hope this can help some, these sites are really not for the novice or the paranoid... but good info. Again, thanks for the Great Newsletter.---John

Fred: In response to your article on tracking down a hacker, there's a much easier way. If you download and install NukeNabber ( http://www.dynamsol.com/puppet/nukenabber.html ), it will automatically perform a whois, finger (if possible), and tracert on the person who tries to hack into your PC. When a hacker attempts to gain access, the NukeNabber icon will flash in the system tray. Simply right-click the icon, select Restore, then you can view the Intelligence Report it gives. NukeNabber is a great tool, and I rely upon it often (since I have a cable modem connection).----Dennis "Guru-X" Deveaux

The best set of tools you can get (web based) are http://www.samspade.org  (or you can download samspade for windows and an IE 5 browser plugin) at http://www.geektools.com  (and their whois server http://whois.geektools.com ).... [Also, use] http://www.abuse.net  and http://spam.abuse.net . Register for free (to prevent misuse) and send complaints to foo.com@abuse.net (if you want to complain to foo.com). To register mail to new@abuse.net and reply to the auto-ack with "I accept" in the first line of your reply.... Also see http://legal.web.aol.com for what they are doing to screw spammers.---Suresh Ramasubramanian

(You may recall Suresh's help in a previous item about a spammer using a fake [and nonexistent] email address at Langa.Com: see  http://www.langa.com/newsletters/1999/dec-20-99.htm#3.)

Thanks to *everyone* who wrote in!

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4) Make It A Bookmark/Favorite!

I pack a lot of information into this newsletter, and I know sometimes it's hard to remember where everything was. I do have a full text search of all back issues available at http://www.langa.com , but for some subjects---like "Windows bugs" the number of hits is, um, rather high. 8-)

That's why it's always a good idea to bookmark or make a "favorite" out of any sites you find especially worthwhile. 

For example, this week, reader "Hollie" wrote this: 

Hi Fred:

Some time ago, you had run an article about how to work around the Windows Live Update / Install feature and actually download the programs to your drive, thus enabling you to burn them to CD or whatever and not have to go download them again in case of a reinstall. (Actually, I think it may have been a separate URL that allowed this feature.) I've been wading through your site for about 3 hours now (and having a really good time, I may add), but I can't find your reference to it.

Do you remember where this was? Would you remind us all of it?

Thanks Fred. Love your work. Hollie

The site is http://www.microsoft.com/windows98/downloads/corporate.asp . It doesn't have everything, but it has most of the most essential OS updates. 

Having a downloadable copy handy can indeed save time during (say) a reinstall. Of course, the downside is that unlike the Windows Update automated system, with manual downloads you have to figure out what you need on your own. Still it can be very useful to have direct access to a given patch.

If you agree the site might be worthwhile, make a bookmark of it now, while you're thinking of it!  8-)

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5) IE5 Login Glitch Workaround

It was a busy and fruitful week for reader email, as you've seen above--- and as you'll see in this note from reader Michael Teague at "SailCat Graphics:" 

Fred- Your newsletter is a wonderful resource, thank you.

After upgrading to Internet Explorer 5.01, I was unable to access some accounts which required login and password. I am confident that I am not alone in experiencing this problem.

When I contacted ArtToday.com about being unable to access my paid account, they blew me off, implying it was something I was doing wrong. It is to the credit, then of John Wozniak at Netwhistle (where they keep an eye on four of my domains for free) who wrote at length with the solution. It seems that if the setting is 'Anonymous login' under the Internet Security tab in IE5.01, it disables the login/password screen which would normally appear to site members. Changing this to 'Prompt for user name and password' enables the login screen to function normally.

I hope this information is to the benefit of you and your readers.---Michael Teague

Thanks, Mike!

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6) Grab A *FREE* Palm III (Well, Maybe...)

If you use the following link to recommend the LangaList to a friend, it will cost you nothing, it costs them nothing, and it just may help them out. You make out, too, because you just may win a Palm III organizer for your trouble (full details also available via this link):

http://www.langa.com/recommend.htm#1

The "Recommend-It" service (above) is an ad-based site (you’ll see banners and such). The advantages to you of using the Recommend-It service (above) are that you can win a Palm III and that you can add a personal message to your LangaList recommendation.

But if you’d rather use the tried-and-true, ad-free recommendation form, you’ll still find it at: http://www.langa.com/recommend.htm#2 . Once a month or so, I draw one name, at random, from among those who have used that recommendation form, and award a thank-you prize--- a free copy of the $30 book "Poor Richard's E-Mail Publishing: Creating Newsletters, Bulletins, Discussion Groups and Other Powerful Communications Tools."  (Note that this isn't some big-company sweepstakes: It's just my informal way of saying thanks for your help in spreading the word about this newsletter.) Full details also available via the link above.  

In fact, either way, thank you!

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7) Two "Just For Grins"

Many of you enjoyed the "Etch-A-Sketch FAQ" in last week's issue. (See http://www.langa.com/newsletters/2000/jan-10-00.htm#7 )

Reader Mark Lebowitz did especially. He wrote:

Fred:

That cute little piece reminds me of the way my boss used to refer to powering a PC off and on in order to recover from a serious OS/hardware problem: "Turn it off and let the electrons leak out." In fact, he said, when you want to have a little fun with a computer-illiterate client, you tell him not only to turn it off and let the electrons leak out, but that before turning the computer on again, he should unplug it, pick it up, turn it upside-down and shake it vigorously in order to make sure that ALL the electrons leak out! ---Mark A. Lebowitz

That, in turn reminded me of another gentle joke some co-workers and I used to play on the unwary: 

When someone would ask us for help with a recalcitrant installation of new software, we'd explain with a straight face that it was because the software bits were new and still had rough edges, causing them to get stuck inside the chips. But, we'd assure the worried users, after we ran the software a few times, the edges would get worn smooth and the software would then run properly....

OK, you're groaning now, but I know a lot of you are going to use this same joke the next time someone asks *you* for help installing new software! 8-)

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See you next issue!

 

Best,

Fred

(fred@langa.com)

(Please recommend the LangaList to a friend! (And maybe win a Palm III)

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Disclaimer: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

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