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The LangaList

10-Feb-00

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

1) At Long Last: Mozilla 5
2)
Pull On Your Waders: Major BS Ahead!
3) ZoneAlarm (FREE Personal Firewall) Blowout!
4) Defrag/Scandisk Woes
5) Wow! Talk About A Rip-Off!
6) So You Want To Be A $10,000-aire?
7) Free Software From Another LangaList Reader
8) Just For Grins
More!

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1) At Long Last: Mozilla 5

"Mozilla 5.0," the long-awaited, much-delayed, open-source successor to Netscape Communicator and Navigator, finally is in Alpha release.

Mozilla 5 has been architecturally complete since last November's "M11" pre-Alpha release. The M12 release in December cleaned up the code and added various debugging and reporting tools. The new M13 release is a stabilized, more polished version of M12, and is the first official "Alpha" release of Mozilla 5: It's intended for full-time use by developers so that they can sniff out the problems that remain before the beta, and then final, releases.

But anyone can download a copy of the alpha from http://www.mozilla.org/binaries.html and it's instructive to do so. For one thing, because the M13 build is architecturally complete, it will give you a good idea of where the Moz5 project is heading.

I grabbed a copy and put it through its paces using---what else?--- BrowserTune 2000. ( http://www.browsertune.com/bt2k )

I present all the results in my informationWeek Online column this week: I'll list the highs and lows, the plusses and minuses, and the whole nine yards. But so you won't think I'm just teasing you, let me say that, for an Alpha, the M13 release of Moz5 is in excellent shape.

But I have to wonder if it will matter. Up until a few weeks ago, I might have said yes: I thought AOL might drop its agreement with Microsoft, for example, and supply all its 22+ million users with a copy of Mozilla, making it an instant hit and a major force. But now that AOL has become the media giant it is (with Time Warner and EMI records now becoming part of AOL), any attempt to force-feed a particular browser to its users could run afoul of antitrust laws. In effect, AOL would be doing exactly the same thing it accused Microsoft of doing during the Microsoft-Department Of Justice trial.

Plus, Mozilla 5 is very, very late; during the hiatus, Microsoft has cleaned up its browser act and turned the free IE5 into a highly capable, standards-compliant browser; Opera is still advancing, and getting better with each release; and, according to BrowserWatch, there are more than two dozen other browser types and brands out on the web.

It's not as though there's a crying need for yet another browser out there.

I last covered Mozilla almost a year ago in this space, and my conclusions then may still apply: I said Mozilla will "be a hit (almost no matter what) among the rabid anti-Microsoft partisans, but it's hard to imagine what inducement the Mozillans or Netscape could offer to average business users who already have an excellent browser…."

But what's your take? Will Mozilla be strong enough to succeed in its own right, or will it gain users only among those who hate Microsoft? Will AOL force-feed the new browser to its users, carpet-bombing the world with Mozilla CDs? Do you think Netscape and the Mozillans can catch up, or has too much time elapsed? Is it "game over" for Netscape--- or a whole new beginning? Join in the ongoing discussion running now at http://www.informationweek.com/langaletter .

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2) Pull On Your Waders: Major BS Ahead!

Reader "Phil S" says:

Josh Quittner's column in Time (of the Time Warner/AOL merger) seems to imply that all those AOL meltdowns can be fixed with a simple button click. Hmmmmm. http://www.pathfinder.com/time/digital/yourtech/0,2936,38849,00.html

Thanks, Phil, and "Hmmmm" indeed. As soon as I saw Quittner's article, my BS detector went off the scale. Columns like his make me embarrassed to be a computer journalist. Not only was Quittner's article incorrect on the face of it (you cannot correct the worst of the AOL problems with a single click---sometimes even a complete uninstall won't fix things!)  it merely parrots AOL's official line, which is that users are causing the problem by choosing the wrong settings at install time. And that's total BS: Both in design and implementation, the AOL install software is simply a sorry piece of code. (See http://content.techweb.com/winmag//columns/explorer/2000/02.htm and http://content.techweb.com/winmag//columns/explorer/2000/03.htm )

But guess what? Quittner works for Time, which (as Phil pointed out) is now going to be owned by AOL. I invite you to draw your own conclusions.

Ironically, CNN also is going to be owned by AOL (when the merger goes through), but the folks there have been thorough and fearless in covering the AOL5 debacle with a variety of broadcast and online stories. Most recently, they ran a piece describing how the...

...Eco Electronic Commerce Forum e.V., an association that mainly represents the interests of German Internet service providers, Thursday advised German consumers to 'inform themselves about the difficulties that can occur, and what they should do about them" before they install what it called the 'crash-prone" program.' ( See http://www.cnn.com/2000/TECH/computing/02/07/aol.warning.idg/index.html )

And, despite Quittner's glib remarks about a one-click fix,  I'm still getting a lot of mail like this:

From: wundrSoul
Sent Tuesday, February 08, 2000 1126 PM
Subject AOL 5.woe

Hello, Can someone ,anyone tell me where to turn? After installing AOL 5.w0e, my Toshiba lap top is useless.....I cannot access any portion of the web.. no outlook express, no Seti@home, no net explorer, no Netscape, nothing...and after following AOL Tech directions (numerous hours via phone) and uninstall/install , I now also have no AOL, no instant msng nothing..Now they refuse to even let me speak to a supervisor to register a formal complaint....was told no one would follow up on my complaint .....I quote the AOL supervisor " you can email Steve case if you want to. AOL will not acknowledge you"

This is Horrific !!!!!!! My computer is useless....I can dial into and establish a connection with my ISP but nothing works...What can I do? Who do I call ? Do I need a lawyer?

Disgusted AOL member soon to be x-member

Quittner and Time ought to either do some research before offering tech solutions and commentary, or maybe (here's a radical thought) actually talk to end users.

Or they could just  take a look at what CNN is doing not only to get the full story on AOL software, but to get a clue about what responsible journalism looks like.

Sheesh!

Want to add your voice to the controversy? Click to the discussions via http://content.techweb.com/winmag//columns/explorer/2000/03.htm

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3) ZoneAlarm (FREE Personal Firewall) Blowout!

Wow! I guess you liked the ZoneLabs free firewall I told you about last issue! ( See http://www.langa.com/newsletters/2000/7-feb-00.htm#3 )

Here's a note that suggests just how much you liked it:

Fred

I very much appreciate your article on ZoneAlarm (except that it nearly brought down our servers <g>). We've had 100K plus downloads in less then a week and it is accelerating.

Thanks again and best regards,

Gregor Freund
President, Zone Labs Inc.
http://www.zonelabs.com

But ZoneAlarm isn't perfect, as I alluded to last week. It can be unstable and may cause unusual interactions with other software. In any case, you shouldn't "put all your eggs" in any one security basket, and that's why my WinMag column next week will be about how to close the worst security holes in Windows networking without any additional software whatsoever, and for free.

I'm still writing the article now--- stay tuned!

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4) Defrag/Scandisk Woes

Brian Douglas ran afoul of an all-too-common problem with Scandisk and Defrag:

Dear Fred,

I read your column all the time since I got my computer in October And before that in the magazine. You are a valuable resource. the point of my writing may be a problem many windows 98 SE users may be having and might be helpful to them as well. The problem is with my Defrag and Scandisk programs. Something, according to the message I am getting, is writing to my hard drive. I have tried hitting ctrl-alt-escape and quitting everything. I have disabled my USB monitoring. I have done this to varying degrees from some off to all off. I have even tried it in safe mode. Still something is writing to my drive about every minute. Is there a program that can tell me what program is doing this? Help!!!

Sincerely, Brian Douglas

I was about to write an answer when I saw that fellow WinMag columnist Dave Methvin had just posted a complete (and clever) workaround here:

http://content.techweb.com/winmag//fixes/defrag.htm

Check it out!

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5) Wow! Talk About A Rip-Off!

There's nothing I can add to this note. It speaks for itself:

Fred, I have to pass along a real danger in using some software companies' phone support. I have been using Peachtree Accounting software for my small business and recently had to use their phone support to solve a software problem. I called them, waited 20 minutes on hold, and finally got help for my problem, which took 8 minutes.

I recently received my phone bill with a charge of over $100 for the phone support. It seems that their advertised $4/minute charge includes time on HOLD! It seems that there are other piranhas out there besides Microsoft and AOL.

This may help some of your readers evaluate the wisdom of phone support.

J. Roche

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6) So You Want To Be A $10,000-aire?

The Recommend-it site used to give away Palm III organizers as an incentive to use their service; now they've upped the ante--- way, way up, to $10,000!

If you think the LangaList is a worthwhile read, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win $10,000 or other prizes from the folks at "Recommend-It." (The new giveaway starts Feb 7th; full details will also be available via this link):

http://www.langa.com/recommend.htm#1

Or, win a copy of "Poor Richard's E-Mail Publishing: Creating Newsletters, Bulletins, Discussion Groups and Other Powerful Communications Tools." This book has been described as "An excellent, straightforward manual on email publishing, banner ads, driving traffic and especially ethics." (Full details also available via this link):

http://www.langa.com/recommend.htm#2 

Either way, thank you, and good luck!

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7) Free Software From Another LangaList Reader

Reader Robert Mundy needed a powerful yet simple HTML editor, and didn't like the commercial offerings that were available. So, he wrote one himself!

Fred, I've just written a tag based HTML editor called WebZard HTML. Its for advanced users who want to save a bit of time with their HTML writing. It's available completely free (not a beta version) at http://www.webzard.co.uk/html  .

I hope you enjoy it. Thanks, Robert Mundy (author, WebZard HTML)

Thank *you*, Robert!

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8) Just For Grins

Reader Tony Kaye sends these along. Some are groaners and some are too cruel to ever consider really using, but I'll bet you find one or two that make you say "I can't wait to use this one!" <g>

Things you wish you could say at work (Part One):

1. Ah, I see the screw-up fairy has visited us again…
2. I don't know what your problem is, but I bet it's hard to pronounce.
3. How about never? Is never good for you?
4. I see you've set aside this special time to humiliate yourself in public.
5. I'm really easy to get along with once you people learn to worship me.
6. I'll try being nicer if you try being smarter.
7. I'm out of my mind, but feel free to leave a message.
8. I don't work here. I'm a consultant.
9. It sounds like English, but I can't understand a word you're saying.
10. I can see your point, but I STILL think you're full of crap.
11. I like you. You remind me of when I was young and stupid.
12. You are validating my inherent mistrust of strangers.
13. I have plenty of talent and vision. I just don't give a darn.
14. I'm already visualizing the duct tape over your mouth.
15. I will always cherish the initial misconceptions I had about you.
16. It'll be ready Thursday – now, which Thursday is another question.
17. The fact that no one understands you doesn't mean you're an artist.
18. Any connection between your reality and mine is purely coincidental.
19. What am I? Fly paper for freaks?
20. I'm not being rude. You're just insignificant.
21. It's a thankless job, but I've got a lot of Karma to burn off.
22. Yes, I am an agent of Satan, but my duties are largely ceremonial.
23. No, my powers can only be used for good.
24. You sound reasonable. Time to up the medication.
25. And your crybaby whiny-butt opinion would be…?

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See you next issue!

 

Best,

Fred

(fred@langa.com)

(Please recommend the LangaList to a friend! (And maybe win a Palm III)

An easier-to read formatted HTML version is available in the "what's new" section of http://www.langa.com.  (The HTML version of each issue normally is available by 9AM EST [GMT-5] of the issue date.) All past LangaList issues are also available via the same link.

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Disclaimer: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

This newsletter is a free service of Langa Consulting LLC and is Copyright © 2000 Langa Consulting LLC. All rights reserved.

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Please visit the LangaList Home Page

Please Note: Archived information (e.g. below) may become out of date.



Please visit the LangaList Home Page

Please Note: Archived information (e.g. below) may become out of date.