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The LangaList
Standard Edition

2000-12-11
2000-Dec-11

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

1) Fascinating Free Firewall Testing Tool
2) Announcing: "LangaList Plus! Edition"
3) More Holiday Worms and Viruses
4) AOL Responds!
5) Pssst! Here's MS Office 2000 Service Pack 2
6) Don’t Make Me Beg! 8-)
7) They Just Keep Coming And Coming and Coming...
8) Wow! What A Response!
9) Just For Grins
More!

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1) Fascinating Free Firewall Testing Tool

I've written about Steve Gibson many times: He's the guy behind the free and excellent "Shields Up" online security checker (at http://grc.com ), among other things.

Today (Dec 11), Steve is scheduled to release an all-new freeware testing tool that HARMLESSLY simulates the actions of a Trojan/Virus/Spyware program by attempting to "phone home" from your computer in a safe and controlled way. This lets you see if your firewall or other security tools can detect and block such actions. Steve calls the new program "LeakTest." It's tiny--- just 27k.

Steve and his beta testers have tried the LeakTest on a wide variety of firewalls and similar tools with eye-opening results. For example, in the beta tests, the personal firewalls from Symantec/Norton and Sygate should have been able to prevent LeakTest from making an outbound connection--- but did not!

On the other hand, ZoneAlarm ( http://www.zonealarm.com ) detected and stopped LeakTest  every time, even when the Leaktest program was renamed to make it appear to be a trusted app to which you'd already given outbound-connection permission!

Steve isn't 100% certain when LeakTest  will be officially released, although today is the target date. Try the main page first ( http://grc.com ) and look for LeakTest. If it's not there, then the pages developed during the beta phase probably will still be available. They include the general information pages at http://grc.com/su-firewalls.htm#leaktest and the download page at http://grc.com/files/leaktest.exe .

There's also a firewall/LeakTest discussion group available at http://grc.com/x/talk.exe?cmd=xover&group=freeware.Leaktest&utag=

If you use a firewall or ANY OTHER KIND of connection-security tool, add LeakTest to your arsenal to make sure you're protected from invisible "back-channel" attacks. (For "front end" attacks, use the security testing tools at ShieldsUp ( http://grc.com ) and  http://www.dslreports.com .) Once you've tested your firewall or other security tool from the front *and* the back, you'll then know, for sure, whether you're protected or not!

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2) Announcing: "LangaList Plus! Edition"

I hope you noticed two things about today's issue. <g> First, it's the same LangaList you've come to know, with its full, normal content covering all the things the LangaList usually covers: security threats, OS and applications issues, free tools and tips, reader interaction, maybe a small grin or two, and more. Second, this newsletter is now called "The LangaList Standard Edition."

That's because, next month, I'll be launching additional versions of this newsletter and some new services, all under the heading of "LangaList Plus!"

Nothing--- except adding "Standard Edition" to the name--- is changing with this version of the newsletter. If you're happy with things just the way they are, rest easy: Nothing's changing here.

But if you *do* like what's here, you may *really* like what's in the Plus! offerings, which give you *more* of what you've come to expect, plus new options, new formats, and new services.

In fact, I can think of half a dozen reasons why you might want to switch to LangaList Plus! Please click over to http://www.langa.com/plus.htm and check 'em out!

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3) More Holiday Worms and Viruses

In a recent issue (see http://www.langa.com/newsletters/2000/2000-12-04.htm#4 ), we discussed a new email "Worm" and also mentioned that:

The December/January holidays are a fertile time for hackers and crackers: Keep your anti-virus definitions up to date, and be careful with any attachments you get in email.

About the time I was posting that note, another new, multimedia-based Worm made its debut. Reader  Chris Rogers was the first to sound the alarm in email to me:

Thanks for the warning about N*vid*d. There's another one which caused an email storm at the weekend, called W32/Prolin by McAfee. Other AV vendors call it Shockwave or Creative. It pretends to be a Shockwave movie clip called Creative, but in fact moves all of your JPG and ZIP files to the root of C:\ and sends itself to all of your Outlook address book contacts.

Thanks, Chris. For more info on this new threat, please see either or both of these sites:

http://www.mcafee.com/anti-virus/viruses/prolin/default.asp

http://www.symantec.com/avcenter/venc/data/w32.prolin.worm.html

And keep your AV definitions current--- I expect we'll see  a flood of Virus/Worm/Etc threats in the next month or so.

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4) AOL Responds!

In the current "Explorer" column (at http://content.techweb.com/winmag//columns/explorer/2000/25.htm ) I examined the many changes that AOL6 effects when it's installed, and (among other things)  speculated on why AOL *requires* the use of an unusual, complex and potentially-insecure Virtual Private Networking setup. I had to speculate because AOL's support areas and live human help couldn't or wouldn't offer any explanation.

Then, in the last issue, I presented the educated guesses of some readers as to why AOL used so complex a networking setup. But it appears all our guesses are wrong: I heard from the Corporate Communications people at AOL; they set up a conference call featuring a half-dozen AOL execs and software engineers so they could explain why AOL6 does things the way it does. Their explanations:

--->VPN: The VPN networking lies dormant for the vast majority of users. The VPN setup is active only for people who are using AOL's own broadband services (AOL/Time Warner). For everyone else--- everyone using dial-up, and everyone connecting via other, non-AOL broadband media (non-AOL cable, DSL, etc), the VPN stuff is installed, but not used.

--->The AOL Adapters: Similarly, all the added AOL-specific adapters normally lie dormant. They're used only in cases where other means of connection fail; and then they're used as a fall-back means to connect.

-->Complexity: There are two issues here. We'll deal with the philosophic one (should unneeded networking components be installed in the first place?) later. But there's also a practical issue: In AOL5, the software was already so complex that some setups exceeded the ability of Windows to provide the needed number of connections, causing some people simply to lose connectivity. (See http://support.microsoft.com/support/kb/articles/Q230/2/33.ASP )The AOL execs explained that although AOL6 installs a far more complex networking setup than did AOL5, AOL6 correctly modifies system software and NETTRANS.INF to ensure that there's an adequate number of available TCP connections. (See http://support.microsoft.com/support/kb/articles/q217/7/44.asp )

--->Security: AOL doesn't alter or guide the Windows networking setup process at all, mainly for fear of breaking things. Instead, AOL6 allows Windows to use its defaults when the AOL software requests that the OS install additional networking components, and that's how non-Internet protocols (such as IPX) and potentially dangerous bindings (such as Print and File Sharing) can end up attached to the AOL networking additions. AOL knows that IPX and Print and File Sharing don't belong on their connections, so they filter out those packets with a server-side firewall.

--->Lack of Documentation: AOL strives for "black box" operation: "Just plug it in and go." AOL felt that adding installation options about VPN and such would interfere with the ultra-simple user experience they're trying to achieve.

--->The Rationale: AOL assumes that their users are probably non-technical; that their users are with AOL for the long haul; and that everything should be optimized to make AOL work properly regardless of what connection type the user has now or may have in the future. That's why AOL6 installs everything for everyone. Although you may not need *any* of AOL's additional networking components, you may someday sign up with AOL/Time Warner broadband, so therefore you get VPN; because DUN may not work correctly at some point in the future, you get the AOL5-style "AOL Adapters" installed now; because AOL assumes you don't know about or don't want to be bothered with security, AOL allows potentially-insecure connections to be created, but then supplies security filters on their end of the connection.

OK, that's all internally consistent: As long as you agree with AOL's assumptions, it all makes a kind of sense.

You'll have to decide for yourself if it makes sense for *you.*

As for me: I told you my biases. In the column cited above, I state that "The key to system stability and security often lies in avoiding needless complexity." Layering in all this networking stuff because some of it might someday be needed by some users seems rather, er,  heavy-handed.

--> My Take:

  • I believe AOL chose the wrong path by installing networking components on a "just in case they might be needed someday" basis rather than as-needed and when-needed. Needless extra complexity is never a good thing in PC setups.
  • I believe that networking security should be established at the PC side of *any* outbound connection, and should not rely on a distant server to try to correct security flaws in the connection because the flaws may remain---and be exploitable--- when you're NOT connected to the server that's trying to protect you.
  • I believe that AOL should tell interested users what it proposes to do to a system, a priori, and then tell those users after the fact what it actually did. (To preserve the "black box" user experience for newbies, this detailed information could be made available under an "advanced user" option at install-time.)
  • And finally, I believe there's no excuse for AOL's own tech support staff and systems not to have a clue about any of the above. If you call and specifically ask about this stuff--- which is in every copy of AOL6--- you ought to be able to get an answer.

But that's me. What's your take? Now that you've heard AOL's side of the story, does it make you more likely to try the software? Less so? Why? Please click over to http://content.techweb.com/winmag//columns/explorer/2000/25.htm and join the discussion!

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5) Pssst! Here's MS Office 2000 Service Pack 2!

You won't find it via "Office Update" or at the http://download.microsoft.com , or via any of the most obvious public channels yet, but if you click to http://download.microsoft.com/download/office2000pro/sp/sp2/w98nt42kme/en-us/sp2upd.exe
you can grab a copy of "SP2" for Office 2000.

Microsoft has a spotty history with these Service Packs. They're nobly intentioned: They're free aggregate patches that correct a slew of bugs and security holes and sometimes add new features. But the Service Packs are large (SP2 weighs in at 9MB), and sometimes end up creating a whole new set of problems.

SP2 is meant to work on all versions and most components of the Office 2000 family: the Standard, Professional, Premium and Small Business suites; plus the individual versions of Word 2000, Access 2000, Outlook 2000, Excel 2000, Frontpage 2000 and Powerpoint 2000.

You'll need to have SP1 installed already, and will need your original CDs on hand to complete the update process.

I've installed SP2 on my system here, and everything went smoothly, without a hitch. But I work hard to keep my system stable, so in my case SP2 was installed on top of a solid base. I can't say what might might happen if it were layered onto a system that had serious, pre-existing problems, but it probably wouldn't be pretty. <g>

If you need to deploy SP2 across many systems, there's a 30MB administrator's version available at http://download.microsoft.com/download/office2000prem/SP2/SP2/W98NT42KMe/EN-US/Sp2admin.exe

You also can order SP2 via CD at http://www.microsoft.com/office/ork/2000/appndx/785_Office_2000_SP2.htm

Finally, for more info or to answer other questions, click to http://www.microsoft.com/office/ork/2000/journ/OffSP2.htm

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6) Don’t Make Me Beg! 8-)

If you think the LangaList is a worthwhile read, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win $10,000 for your trouble (full details also available via this link):

http://www.langa.com/recommend.htm#1

Or, win a no-strings $30 Gift Certificate for any item at Amazon.Com for books, software, hardware, kitchenware, toys... and more! (Full details also available via this link):

http://www.langa.com/recommend.htm#2

Either way, thank you, and good luck!

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7) They Just Keep Coming And Coming and Coming...

Hundreds and hundreds of your fellow readers have "Loaded the code." Please click over to http://www.langa.com/code.htm , and maybe you can join them! (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://www.langa.com/cgi-local/rand_link.pl

Manually Browse All Posted-to-Date Sites Starting At
http://www.langa.com/readersites.htm

Software CEO (*Tons* Of Links!)
http://www.softwareceo.com/

BananaBanana
http://1bananabanana.homestead.com/

"Spammed To Death"
http://bestprac.com/

ComputerGuy Central (books)
http://www.computerguycentral.com/

The IRS dance page!
http://www.skuz.net/mink/irs.htm

Palm Beach County, Fl Revised Ballot for Re-Voting
http://www.newballotforpalmbeachcounty.com/

"Lalkar The Great Gambler"
http://home.talkcity.com/BookmarkBlvd/lalkar/

Ink Cartidges
http://www.inkcastle.com/

Nvidia Glue
http://www.nvidia-glue.8m.com/

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Fred's Reference Shelf--- At Up To 20% Discounts!

Check out computer-related books
personally selected and recommended by Fred Langa
and available at Amazon.COM's deepest discounts!

http://www.langa.com/books.htm

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8) Wow! What A Response!

Thousands and thousands of you took the time to complete the simple 20-question survey at http://www.langa.com/poll_one.htm . Thank you! (And if you haven't had a chance yet, please click on over: It's 100% anonymous, and only takes a minute!)

This was a "ground zero" reader poll, and focused on some very basic data-gathering. There'll be additional polls in the future that will allow for more detail.

Meanwhile, I'll start crunching the numbers soon. It should be ve-e-e-e-ry interesting to explore.

Again: Thank you!

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9) Just For Grins

A recent issue's real-life tech support marvel ( http://www.langa.com/newsletters/2000/2000-12-04.htm#9 ) was one thing; reader Al Girard's fictitious (and expurgated) item is another:

YOUR DELETE KEY

Thank you for using the Delete Key. The Delete Key is an amazing new technology available to all computer users. It is simple, effective, and very user-friendly. If this is your first time using the Delete Key, we urge you to read the entire contents of this manual. Please do not delete this manual. This may cause you to use the delete key in a reckless or insufficient manner.

INTRODUCTION

The Delete Key provides a keyboard based, fully manual method for the removal of information. Furthermore, use of the Delete Key in conjunction with the small amount of brain matter you have left may induce a tingling sensation of pleasure.

Failure to use the Delete Key may result in aggravation, humiliation, and knee-jerk reactionism. This manual will help you locate and implement a full Delete Key pressing method to ensure your peace of mind remains unaltered.

LOCATING THE DELETE KEY

1. Lift your hands off the key board.

2. Scan the keys for a key labeled "Delete"

3. Make note of this location as it will come in handy later.

USING THE DELETE KEY

1. Locate something on your computer you wish to delete. Files, text, e-mail messages, and vital operating system components are all "delete-enabled" items.

2. Select the item using your mouse or other selection device.

3. Lift you hands off the keyboard and using one of you fingers, depress the key labeled Delete.

4. The offending material has now been removed from your sight.

WARNING Some systems may require confirmation of your Delete-based system. If this is the case, make sure to agree to the deletion. Otherwise you may become reburdened with the offensive or unwanted material.

WHAT SHOULD I DELETE

Anything that might bring you unhappiness. In this New Economy, semi-lucid hyper-cyber-superhighway world, you need the unending power of a Delete key. Not only is is easy to implement, it offers tremendous Return On Investment (ROI). Consider this scenario:

Helga Gumpwetter has three text files. In the first file are instructions for making a nuclear bomb. The other two contain funny jokes about pumpkins. Because Helga deleted the nuclear bomb message and read the pumpkin jokes, she lacked the ability to nuke her ex-boyfriend, thus saving all of King County Washington. Talk about some serious ROI!

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See you next issue!

 

Best,

Fred

(fred@langa.com)

Please recommend the LangaList to a friend! (And maybe win $10,000!I)

An easier-to read formatted HTML version is available in the "Current Issue" section of http://www.langa.com.  (The HTML version of each issue normally is available by 9AM EST [UT-5] of the issue date.) All past LangaList issues are also available at the Langa.Com site.

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About the advertisers:  Langa Consulting LLC will never knowingly accept advertising for a fraudulent product, company or service. However, Langa Consulting LLC makes no implied or explicit warranty, recommendation or endorsement of or for the products, companies or services mentioned in the ads.

Disclaimer: (Please see full disclaimer here: http://www.langa.com/legal.htm.) Abbreviated version: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

This newsletter is a free service of Langa Consulting LLC and is Copyright © 2000 Langa Consulting LLC. All rights reserved.

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