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The LangaList

2000-12-07
2000-Dec-07

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

1) AOL's Heavy Hand
2) Bypassing Your Browser's Auto-Setup
3) Netscape 6 Minus The Extra Baggage?
4) Resource Issues, and A Great Search Engine
5) WinME's "Fatal Exception O3H" Glitch
6) Want $10,000 To Spend On The Holidays?
7) More Reader Sites!
8) Twenty Questions
9) Just For Grins
More!

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1) AOL's Heavy Hand

In this week's "Explorer" column, I recount how AOL6 took my perfectly good, secure, five-element networking setup and changed it to an INsecure 16-element networking setup. Worse, it installed an unusual (VPN--virtual private networking) technology for reasons unknown and unexplained. Worst of all, AOL made no mention of any of these changes: I only found them because I went looking for them. My guess is that most users never would even notice that AOL had made major -- and potentially very unsafe -- modifications to their networking setup. (See http://content.techweb.com/winmag//columns/explorer/2000/25.htm )

Also, in that column, I'll show you how AOL insists on setting up a VPN (Virtual private networking) connection that potentially gives AOL access to your files and to other computers on your LAN (if you're on a LAN).

None of AOL's help systems or human support techs could tell me anything at all about AOL's use of VPN--- which is strange, because AOL has offered optional VPN services since at least version 4. But AOL6 is the first version that force-feeds VPN to you, unasked-for, and with no option to decline; and none of the AOL support people or mechanisms can explain why.

Some LangaList readers had ideas: For example, Steve Klimback wrote:

[R]egarding the VPN technology that AOL6 is installing. First and foremost, I had a similar experience with AOL technical support wherein the technician didn't know or understand VPN technology. After pointing him to the Microsoft site and explaining it in layman's terms, he concluded that it was unnecessary and should be removed from the system. When I explained that it prevented AOL from connecting, he found that "very strange." [I] concluded that it could really only be used for one or two things:

1. Create a secure connection to the AOL server via TCP/IP on a LAN with broadband internet access. This is done in an attempt to subvert various security measures implemented by IT staff so that a connection can be created regardless of existing firewall/proxy security services.

2. Create a secure connection to the AOL server via TCP/IP over a modem connection.

In my mind, not only are both scenarios pointless but they are potentially harmful (as you noted in your article). Short of that, I really cannot come up with any sort of reason for using VPN technology.

Joel Diamond (Technical Director of WUGNET http://www.wugnet.com/ ) also wrote:

This may explain the file sharing on the part of AOL6...

1)AOL5 stored IM buddy lists locally, AOL6 puts your buddy lists on AOL servers

2)AOL5 stored your address book locally, AOL6 puts your address book on AOL servers

I figured that in order for AOL6.0 software to accomplish this change from AOL 5.0 users to AOL 6.0, they had to enable file sharing. Yeh, it's all part of AOL ANYWHERE strategy, but AOL 6.0 is mandating these significant changes in their software without telling their customers nor providing the information through it's help system, it's website, it's companion documentation, it's customer service, etc...

As to the VPN and Printer Sharing changes instituted with AOL 6.0, that is is beyond my ability to reason why...

Because the File Sharing and VPN are installed together, one reasonable conclusion is that both Steve and Joel are right: Perhaps AOL wants to synchronize its files with yours, and is setting itself up to do so "under the covers" via VPN, without your knowledge.

But once any shared files are accessible via a network connection, *all* your shared files--- up to the entire contents of your hard drive--- may also be accessible. Depending on what security measures you've set up, it may be ridiculously easy for someone to hack in and take whatever they want from your system.

I admit this is guesswork because AOL won't or can't explain itself. It won't or can't say why it needs an ongoing live VPN connection between you and its servers. It won't or can't say why it wants access to your files and LAN traffic.

I seriously doubt that AOL is malevolent or has evil intent. But I do believe that AOL's programming abilities are lackluster at best, and thus I will not entrust my online security to them. Plus, even if AOL's intentions are completely benign, AOL6 users may well become an irresistible target for crackers who wish to try to exploit the software's needlessly complex and potentially insecure setups.

What's your AOL experience? Am I being too harsh? Click over to http://content.techweb.com/winmag//columns/explorer/2000/25.htm and join in the discussion!

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2) Bypassing Your Browser's Auto-Setup

Reader Mike Champion most recently asked a question I've gotten repeatedly. I guess it's a factoid many people are looking for:

I'm looking for a download of the *entire* IE5 setup without having to order the cd. Can you point me to a link or ftp?

Indeed it can be handy to download all the setup files once, without installing them, and to store the files locally for later installation (or reinstallation); or to download once and then post the files on a LAN for others to use without having to re-download the whole shebang again.

Microsoft still has a vestigial public FTP site ( ftp://ftp.microsoft.com/ ) and there's some interesting (and free) stuff there; but they no longer offer browser downloads that way. However, you can still easily download the entire IE5 package without installing anything; instead storing the full setup files locally:

Go to the IE download site ( http://www.microsoft.com/windows/IE/ ), and start the download process. The first piece that comes down (Ie5setup.exe) is a very small front end that's actually the download manager for the full install. That Setup/Download Manager gives you the option to save files locally. Here's how:

After you've downloaded the small Ie5setup.exe file, run it, and select the "Install Minimal, Or Customize Your Browser" option when it appears. On the "Component Options" dialog, click the "advanced" button and select "download only" and click OK, and Next. The setup program will then download all of IE5 to whatever location on your hard drive you select. You can then install the browser from there, and/or leave the files there for later use.

There's a closely analogous process for installing Netscape 6 via a small front-end download manager at http://home.netscape.com/download/ . However, Netscape does still offer the browser via public FTP, and the simplest way to grab the entire N6 file is simply to click to: ftp://ftp.netscape.com/pub/netscape6/english/6.0/windows/win32/sea/
and then download N6Setup.exe . Although this file has the same name as the small N6 download manager, it's actually the whole enchilada.

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3) Netscape 6 Minus The Extra Baggage?

"Gecko" is the open-source browser engine produced by the Mozilla project. It's at the heart of Netscape 6. But Netscape 6 is much more than just Gecko--- it also includes all kinds of AOL-mandated gizmos and widgets and add-ons that turn the lean, efficient central core into a 25MB behemoth.

But because Gecko is open sourced, Netscape isn't the only browser using it. For example, Reader Kshitiz Chandra points out that:

http://www.beonex.com/ claims to have the exact same code as N6 final ver but yet is beta. The only difference I can smell is it doesn't have annoying AOL codes in it. I think you will find it useful to compare...

Indeed, Beonex is still in beta, does use the Gecko guts, and (as a result) looks like a cleaner, less-cluttered, version of N6.

But while its core is the same as Netscape's, Beonex does almost everything else differently. For example, instead of using AOL's proprietary Instant Messenger, Boenex provides "Chatzilla" which uses the widely-supported and nonproprietary IRC (Internet Relay Chat) for online chatting.

Beonex also draws these pointed comparisons between their Gecko-driven browser and Netscape's Gecko-driven browser:

  • "Higher level of security / privacy by default

  • No integration with websites

  • No membership

  • We cannot identify you while you are surfing the web

  • No manipulation on content level

  • We don't sell links in default bookmarks, ratings in search engines or similar. We believe in open competition on a distributed Internet."

You can see a full list of features at http://beonex.com/communicator/doc/feature/ , or download the 6.44MB installation package at http://beonex.com/communicator/version/0.6/ .

Although Beonex is beta (and is still buggy) it looks very promising, especially if you like the core of Netscape, but dislike all the clutter that comes along with it.

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4) Resource Issues, and A Great Search Engine

Tom Harley wrote:

Thanks for the excellent article of 5/22/00 explaining the meaning of the resource items displayed on the MS Resource Meter (although the System Resouces on MyComputer|Properties|Performance seems to be always a percent or two lower than System Resources displayed on the RM); you've shone a ray of light briefly illuminating the vague, shadowy world of Windows. By the way, I found the article by doing a search on Google.

There are two reasons for showing you Tom's letter. One is that (with this newsletter growing so fast) many newer readers may not have seen the article Tom refers to:  Actually, that article is part of a detailed series on resource problems, and can help resolve all kinds of performance issues ranging from sluggishness and weird "out of memory" errors (even when you have plenty of RAM) up to outright crashes. If you click to http://content.techweb.com/winmag//columns/explorer/backissu.htm and read all the "Resource Leak" articles in sequence, you just may never have a resource-related problem again. 8-)

The other reason I wanted to show you this letter is due to Tom's use of the Google search engine. I used to be a fan of Altavista's search because its Boolean capabilities were (at one time) unmatched. Then AV sort of drove itself into the weeds when it tried to become a "portal" instead of a search engine. I moved on to the "FAST Search" at http://www.alltheweb.com/ ; it's still very good, with a hugely comprehensive listing of sites (almost 600 million URLs!).

More recently, I've also found myself using http://www.NorthernLight.Com because of the excellent job it does in rank-ordering its results. However, it's starting to show some clutter in the way it presents results.

I tried Google when it first appeared, and came away underwhelmed: It's a search engine that determines relevancy (in part) by the number of other sites that link to a given page. The assumption is that more more people link to a given page, the better that page must be.

The obvious problem with this approach is that a stellar but largely unknown web site may fare poorly in the Google ratings, while a lower-quality but better-known site will rise to the top.

Still, while the top-ranked results in a Google search may not always be the very best sites on a topic, they're almost always at least very good sites. Plus, the Google approach tends to be self-correcting over time.

I now find myself using Google more and more for my initial searches, and falling back to Alltheweb or NorthernLight for finer or alternate searches. In fact, I like Google enough I've added it to the Langa.Com search options: http://www.langa.com/search2.htm#full

If you haven't tried it yet, click above, and check it out!

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5) WinME's "Fatal Exception 03H" Glitch

If you have WindowsME and any one of the following programs, you may be headed for trouble:

Cybermedia's Oil Change
Uninstaller version 5 and earlier
Guard Dog version 2.5 and earlier
First Aid 97, 98 and 2000
McAfee Utilities 3.0
McAfee Office version 2
McAfee Office 2000 (version 3.0)

For example, see what happened to reader Dana Harris:

I have windows ME installed on my computer and everything was operating as it should, UNTIL I defragged my hard drive. After defragging, everything appeared okay until I started up the next day and I kept getting the following message "Scandskw caused Fatal exception 03H in module user32.dll". I couldn't even boot up in the safe mode. After many hours of frustration, I booted up with my windows emergency disk (boy am I glad I made one), then I reinstalled ME and all is well. I received an update from Windows addressing this very problem and it gives the remedy. You can find it at http://support.microsoft.com/support/kb/articles/q275/0/03.ASP?LN=EN-US&SD=S

Thanks, Dana. That support page explains what's going on (it involves a file corrupted by the above-named apps) and what you can do about it.

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6) Want $10,000 To Spend On The Holidays?

The Recommend-It site gives away up to $10,000 as an incentive to use their service to recommend newsletters like this one!

If you think the LangaList is a worthwhile read, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win $10,000 or other prizes from the folks at "Recommend-It:"

http://www.langa.com/recommend.htm#1

Or, win a no-strings $30 Gift Certificate for any item at Amazon.Com--- books, software, hardware, kitchenware, toys... and more. (Full details also available via this link):

http://www.langa.com/recommend.htm#2

Either way, thank you, and good luck!

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7) More Reader Sites!

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm , and maybe you can join the hundreds and hundreds of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site From Among the hundreds Listed
http://www.langa.com/cgi-local/rand_link.pl

Manually Browse All Posted-to-Date Sites Starting At
http://www.langa.com/readersites.htm

InterCom (Canada)
http://www.oknetserve.com/

"Must Have" Beginner's Resources
http://www.finderoo.com/

SOHO (Small Office/Home Office) ComputerWorks
http://www.sohocomputerworks.com/

International Real Estate Digest
http://www.ired.com/

Jewish Family Service
http://www.jfsvc.org/

Searchin's Engine
http://www.searchinsengine.com/

SERGETTI'S  DIRECTORY
http://www.geocities.com/sergettio/dir.html

PCWare Computer Services
http://www.pcwaresales.com/

The first--- and last--- pages of the Internet
http://members.aol.com/lastpageonthewww/

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8) Twenty Questions

Would you like the LangaList to zero in on *your* specific areas of concern? *Your* specific questions? *Your* specific needs?

I've posted a brief, anonymous questionnaire that takes just a couple minutes to click  through. There's nothing to write, type or fill out--- it's all point-and-clickable.

The form asks for NO personally-identifiable information whatsoever, and so is totally private: Your completely anonymous answers will be placed in a statistical pool that will help me understand better just what kind of information you're looking for in the LangaList.

There'll be additional polls in the future: This one is the "ground zero" reader poll, and is focused on some very basic data-gathering. But it would help me to better serve you if you could spare the 2-5 minutes it takes to click through the form at http://www.langa.com/poll_one.htm

Thanks for your help!

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9) Just For Grins

Reader "GuenRon" sends in this short-but-sweet little gem:

A university creative writing class was asked to write a concise essay containing these four elements

- religion
- royalty
- sex
- mystery

The prize-winning essay read:

"My God,"  said the Queen.  "I'm pregnant. I wonder who did it?"

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because advertising in the LangaList
is both EFFECTIVE and AFFORDABLE.

Give it a try for your product, service, web site
or organization. It costs less than you think
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See you next issue!

 

Best,

Fred

(fred@langa.com)

Please recommend the LangaList to a friend! (And maybe win $10,000!I)

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About the advertisers:  Langa Consulting LLC will never knowingly accept advertising for a fraudulent product, company or service. However, Langa Consulting LLC makes no implied or explicit warranty, recommendation or endorsement of or for the products, companies or services mentioned in the ads.

Disclaimer: (Please see full disclaimer here: http://www.langa.com/legal.htm.) Abbreviated version: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

This newsletter is a free service of Langa Consulting LLC and is Copyright © 2000 Langa Consulting LLC. All rights reserved.

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