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The LangaList

2000-12-04
2000-
Dec-04

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

1) Testing AOL6 and MSN Explorer
2) Eschew Obfuscation!
3) Ad-Aware Site Glitch
4) Warning: New Email "Worm" Making The Rounds
5) A Fresh Start: All-New "Recommend" Program
6) Offered Without Comment
7) They Loaded The Code
8) Four New IE Security Holes
9) Just For Grins
More!

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1) Testing AOL6 and MSN Explorer

Sweeping generalizations are often false. But this time I'm going to list three related generalizations that I believe are absolutely true:

First: When set up and run properly, Windows offers satisfactory levels of stability and security. Second: The key to system stability and security often lies in avoiding needless complexity. And third: Few Windows setups are done properly; those that are, rarely stay that way for long.

Long-time readers know that many past issues and columns have focused specifically on ways you can get your system running reliably; and how to keep it that way. Once you achieve that state -- and it's really not that hard, once you get the hang of it -- you'll achieve a level of stability that is completely at odds with most people’s experiences of (un-tuned, un-optimized) Windows. Properly set up, your system will purr along day after day after day -- perhaps even for weeks and months -- and will be all but immune to hack-attacks from online sources.

Why am I telling you this in a item that's supposed to be AOL6 and MSN Explorer? It's because of that second generality: The key to system stability and security often lies in avoiding needless complexity.

Any time you add any new software to your system, you increase the complexity of what your operating system has to deal with. Sometimes, it's worth it: Even if a new program is (ahem) less than perfect, its benefits may outweigh its drawbacks.

Other times, a new program adds so much complexity and/or creates so many problems--- immediate or potential--- that the drawbacks overwhelm any possible benefit.

Like any other application, when you add either AOL6 or MSN Explorer to your system, you'll increase your overall system complexity. But while MSN Explorer's changes are minor, AOL6 makes an almost unbelievable number of unnecessary and even dangerous changes to your system's networking setup--- some of them so bizarre even AOL's own support technicians are at a loss as to explain what's going on. (I know: I called them.). At best, AOL6's changes are likely to make your system less stable; at worst, AOL6 may render your system wide-open to hackers, crackers, and other online miscreants.

Some of AOL6's changes can be remedied *if* you know exactly where to look and what to do; other changes AOL6 makes cannot be undone at all without fatally breaking the AOL6 installation. 

I'll tell you everything I found out about both AOL6 and MSN Explorer--- including how I tested them and exactly what changes they both made to my test system. I'll also tell you which of the adverse changes can be undone, and which cannot. But it's a whole article in itself, and is way too much to cram into a newsletter. Instead, I've made these tests the focus of the new "Explorer" column at http://content.techweb.com/winmag//columns/explorer/2000/25.htm .

If you're using AOL6, or may someday do so, check out the column!

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2) Eschew Obfuscation!

Reader Art Flexser, writing from Miami (and thus having a front row seat to the fubar US Presidential election), felt compelled to write after I described the infamous Florida butterfly punch-card ballot as having a "modified boustrophedonic" layout (where alternating lines are oriented left-to-right and right-to-left) instead of the standard Western layout (left page top-to-bottom, then right page top-to-bottom). Art stuck his tongue firmly in cheek and wrote:

Is there ANYTHING the English language doesn't have a word for? Thanks for the exposure to this one, which I will surely try to work into conversations at every opportunity.

OK, "boustrophedonic" is a little, um, obscure. I generally agree with the statement attributed to Mark Twain, "...Never write 'metropolis' when you can write 'city'...." But the word "boustrophedonic" is so colorful and imagistic (it's from the Greek for "the back-and-forth plowing of a field by an ox") it was too good not to use.

And although the word started as Greek, it's now solidly geek, and used in printer tech-jargon: bidirectional print heads, for example, when combined with the printer's paper-advancement mechanism, produce output in a boustrophedonic pattern.

Getting back to the Florida ballots: I wrote back to Art, telling him that I believed the unfamiliar boustrophedonic nature of the butterfly ballots--- a very, very nonstandard setup for Western-language readers--- is what really caused the voter problems in Florida.

Art replied:

I see in today's newspaper that there is an article forthcoming in the Dec. 7 issue of Nature describing a study by a Canadian psychologist performed two days after US elections, using a simulation of the Palm Beach butterfly ballot with names of Canadian candidates substituted for the American ones. Student mock-voters made no errors in selecting their candidates (which the researcher attributed to their practice with multiple-choice exams), but mock-voters tested in a shopping center who were for the candidate in the "Gore" position mistakenly voted for the "Buchanan" position [6]% of the time. No errors were made when a standard linear ballot arrangement was used.

It's all somewhat academic (and probably won't change anyone's mind about the election) but it *is* interesting as an insight into how we process information; and to the limits of 120-year-old punch card technology. It's also still topical enough that the editors of Nature jumped the gun and have pre-published the research findings on the web: You can read the abstract of the article for free at http://www.nature.com/nature/prepub/ .

Lots of readers have commented on voting technology--- and especially on the computer-driven alternatives ("e-votes" and "i-votes")--- over at Byte.Com. Click on over to http://www.byte.com/column/BYT20001117S0010 and check it out!

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3) Ad-Aware Site Glitch

We talked about Ad-Aware in the last issue ( http://www.langa.com/newsletters/2000/2000-11-30.htm#1 ): It's a free and generally excellent "spyware" remover that can purge your system of Adware, Alexa, Aureate v1.0,2.0 and 3.0, Comet Cursor v1.0 and v2.0, Cydoor, Doubleclick, DSSAgent, Flyswat, Gator, TimeSink v1.0 and v2.0, Web3000 and Webhancer.

The folks at LavaSoft recently incremented Ad-Aware to version 4.02, but in the process they also made a coding error on their web site (the problem seems to be in the left frame). Some versions of IE report a series of script errors; but you can bypass the errors and use the site. Some versions of Netscape simply stop cold and can't process the page at all.

LavaSoft asks that people not jump directly to their download page, which is why I gave their home page. Alas, because the home page bombs out for many readers, those readers neither get Ad-Award nor any of LavaSoft's other interesting tools and utilities.

So, please try their home page first: http://www.lavasoft.de/aaw/index.html

But if that doesn't work, then you can jump to the download page (which contains no HTML errors) at http://www.lavasoft.de/aaw/adload.html .

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4) Warning: New Email "Worm" Making The Rounds

To get past some brain-dead corporate email filters that can't differentiate between a discussion of a worm and the presence of an actual worm, I'm going to have to use a simple letter-substitution code in discussing this item: In the next paragraphs, when you see "*" replace it with an "a."

The new, destructive email worm is called "W32.N*vid*d. According to the folks at Symantec:

W32.N*vid*d is a mass mailing worm program. The worm replies using MAPI to all Inbox messages that contain a single attachment. This worm is able to distribute itself via any MAPI-compliant email client, including Microsoft Outlook. However, emails that are infected with this worm can be received by any email client. The worm utilizes the existing email subject line and body and attaches itself as N*VID*D.EXE. Due to the bugs in the code, after being executed, the worm causes your system to be unusable.

You can tell if you've been infected by using Regedit to search for this key:

HKEY_USERS\.DEFAULT\Software\N*vid*d

If you have that key, you've been infected.

If the worm software works the way its creators intended, it also installs a blue eye icon in the system tray of your taskbar. If you place your mouse pointer over the eye, a "tool tip" appears, stating:


Lo est*mos mir*ndo...

It does more, depending on what your actions are.

The worm's damage can be repaired manually, although it's a pain; the better antivirus sites tell you how. (See link below, for example.)

The December/January holidays are a fertile time for hackers and crackers: Keep your anti-virus definitions up to date, and be careful with any attachments you get in email.

For more info on this particular worm, visit the information pages of your anti-virus vendor, or check out:

http://www.symantec.com/avcenter/venc/data/w32.n*vid*d.html

(but remember to change each astertisk to an "a" in the above url)

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5) A Fresh Start: All-New "Recommend" Program

I'll announce the winner of November's drawing very soon, but starting this month, I've changed the "thank you" prize you can win by Recommending this newsletter to a friend. Now, you can win a no-strings $30 Gift Certificate for *any item* at Amazon.Com--- books, software, hardware, kitchenware, toys... the works.

To have a shot at winning, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a $30 Gift Certificate! (Full details also available via this link):

http://www.langa.com/recommend.htm#2

The more times you make a recommendation, the greater your chances are of winning!

Or, if you'd like to try to win $10,000(really!), try this link (full details also available here):

http://www.langa.com/recommend.htm#1

It's a new month and right now your chances are the best they'll ever be!

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6) Offered Without Comment

On 2000-11-20, I told you of a very unacceptable experience I had with Gateway 2000 (see http://www.langa.com/newsletters/2000/2000-11-20.htm#4 ). I ended up canceling an order I'd placed with them for a top-of-the-line system

It would seem I'm not the only one deciding to take my business elsewhere:

Last week, the news went out: "Gateway shares crash on earnings warning" (see http://news.cnet.com/news/0-1006-200-3920247.html )

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7) They Loaded The Code

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm , and maybe you can join the hundreds and hundreds of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

View A Randomly-Chosen Reader Site
http://www.langa.com/cgi-local/rand_link.pl

Manually Browse All Posted-to-Date Sites Starting At
http://www.langa.com/readersites.htm

A Year On A Remote Pacific Island
http://homepages.ihug.co.nz/~Sspinett/

Free Resources for the WebMaster, And More
http://www.netcolony.com/members/tuffydog/resource.html

George's & Melanie's Tech and More Page
http://melgeo1.tripod.com/

Photography by Karen Larson; and Kayak Links
http://gate.tfb.com/~klarson/

An Elvis Christmas (Yes, *that* Elvis)
http://www.homestead.com/ChristmasWithElvis/AnElvisChristmas.html

Curt's Corner in Cyberspace
http://www.primenet.com/~mcdavis/

"FUBAR News Corporation"
http://www.fubarhq.iwarp.com

Hamp's Place
http://www.geocities.com/SiliconValley/Screen/5502/

The 100 Best Web Sites
http://www.topfivesites.com/

American Project Management
http://www.american-pm.com/

Harry's Web
http://www.geocities.com/TelevisionCity/Taping/1308/

A Turbocharger Gas Turbine
http://www.vhp.co.uk/turbine/turboturbine.htm

College Of Nursing (South Carolina)
http://www.musc.edu/nursing/

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8) Four New IE Security Holes

All versions of Internet Explorer 5.x have a pair of newly-uncovered security holes in their "Browser Print Template," "File Upload via Form," “Scriptlet Rendering” and “Frame Domain Verification” subsystems. All these problems potentially can allow malicious hackers access to your system or files in one way or another.

You can download a single patch for all four problems at:

http://www.microsoft.com/windows/ie/download/critical/279328.htm

The patch requires IE 5.5 or IE 5.01 SP1 to install. Microsoft says, "Customers who install this patch on other versions may receive a message reading 'This update does not need to be installed on this system'. This message is incorrect. More information is available in KB article Q279328."

If you do need more info, you can find it at
http://www.microsoft.com/technet/security/bulletin/ms00-093.asp and there's a full FAQ at http://www.microsoft.com/technet/security/bulletin/fq00-093.asp

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9) Just For Grins

Brian Holmes had an amazing tech-support experience with NEC. He wrote to them asking about the two horizontal lines that appear on his "Trinitron" style (aperture grill) monitor. (Although these lines are standard on this type of monitors, they are disconcerting the first time you see them.)

The reply he got was absolutely wonderful in its clarity, informality, and attitude:

Dear Customer,

Regarding the lines on your screen Horizontal lines On every aperture grille CRT that is manufactured there are 2 horizontal lines. One is about 3 or 4 inches form the top and the other is 3 or 4 inches from the bottom. This is caused by the stabilization wires that hold the grille in place. Almost all high-quality monitors currently manufactured in this industry use the aperture grill technology. If you do not want these lines on your screen, it will be necessary for you to purchase a lower quality monitor that utilizes shadow mask technology to display your image. This will result in a lower quality picture although the two horizontal lines will not be visible.

You also have the option of using an LCD monitor but the color and resolution will not be as high as that which can be attained with the aperture grille CRT.

Vertical lines: Occasionally the wires that make up your Aperture Grille can get crossed. This is almost always caused by shipping or moving the monitor and appears on the screen as very thin vertical lines and can be fixed by either of the following procedures

1. Open a white window with a white background and maximize it. Turn the Brightness and Contrast settings on your monitor to maximum. Leave the monitor for 10 or 15 minutes. This will often cause the grille wires to relax enough from the heat to snap back into their appropriate places.

2. Smack the monitor firmly on the side with your hand when the monitor is warm (while the settings in step one are still turned up is the best). DO NOT SMACK THE MONITOR HARD ENOUGH TO DAMAGE IT. The shock of this should cause the wires to snap back into place.

If these do not resolve your issue please contact our telephone support agents to arrange for warranty service on your monitor....

My hat's off to the NEC techs. Man, if all tech support information was that clear and plainly-spoken, computing would be a lot easier--- and more fun, too. 8-)

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See you next issue!

 

Best,

Fred

(fred@langa.com)

Please recommend the LangaList to a friend! (And maybe win $10,000!I)

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About the advertisers:  Langa Consulting LLC will never knowingly accept advertising for a fraudulent product, company or service. However, Langa Consulting LLC makes no implied or explicit warranty, recommendation or endorsement of or for the products, companies or services mentioned in the ads.

Disclaimer: (Please see full disclaimer here: http://www.langa.com/legal.htm.) Abbreviated version: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

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