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The LangaList

2000-10-30
2000-Oct-30

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

1) Two Hits and A Miss
2) Plug/Unplug Firestorm: Issues
3) Plug/Unplug Firestorm: Answers
4) Your Internal Modem's 110 Volt Surprise
5) Netscape 6's Bundled "Spyware"
6) Last Hours For October's FREE Book Drawing
7) New Free (and Noninvasive!) Download Center
8) More Reader Sites!
9) Just For Grins
More!

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1) Two Hits and A Miss

 Several months ago, we asked the question “It's 2000. Where Are The Robots?”  In that column, we discussed the current state of the art--- and the market--- in robotics, looking at everything from robotic toy dogs and lawn mowers to semi-autonomous “Micro-Air Vehicles” and tiny robo-ants that may one day clean up spills of hazardous materials---or even explore the surface of Mars! (See http://www.byte.com/column/BYT20000719S0004)

By mostly-happy coincidence, three important events in robotics happened just after that column appeared.

One is about the lightest, frothiest, and most-fun robotic application you can imagine. Another is a jaw-dropper: A for-real commercial security robot that you can order today. In fact, it's so capable, the US Army ordered half a million dollars worth of these 'bots--- apparently the first time any military agency has relied on an off-the-shelf mobile robot workforce, at least, outside of fiction!

But the third one is deeply disturbing to me and may herald a trend that I almost guarantee will result in a headline in the not-far-off future when the first human life is taken by robotic intelligence. It’s a sobering prospect. 

Come get the details--- and stay ahead of the headlines--- by checking out the "Monitor" column at http://www.Byte.Com starting today (2000-10-30)!

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2) Plug/Unplug Firestorm: The Issue

In the last issue, I mentioned how some extremely simple physical maintenance work can help keep a PC in top form. (See http://www.langa.com/newsletters/2000/2000-10-26.htm#2 )

I mentioned at the end: "Some users like to leave their PCs plugged in (but turned off) while they work on them, in order to retain electrical connectivity to the home or office ground wiring. But some PCs keep their motherboards (and therefore, their cards and peripherals) energized with a trickle of current even when nominally switched off. So I prefer to unplug my system entirely to ensure everything is 100% inert when I'm working inside the case."

That seemingly-innocuous comment generated a ton of email. <g> So, let's look at the issue a little more closely:

There are two main concerns: human safety and component safety. Obviously, although both are important, the safety of humans is far more important than the safety of some chips. That's why it's essential to have a foolproof, fail-safe means of ensuring that the PC is totally powered off (and not in a standby or deep suspend) mode when you're working on it.

The simplest thing is to unplug the machine from the wall. Unplugging the machine makes it inert, and safe to work on. Unplugging works for all machines, regardless of power supply type or local wiring standards. It's essentially foolproof, and works reliably for users of all skill levels, everywhere.

However, as I originally mentioned, unplugging does break the electrical connectivity to the home or office's ground wires (called "earth" wires in some parts of the world), and so increases the risk of static discharge, which can damage electrical components. Unplugging guarantees human safety, but does allow a small risk to the PC's components to remain.

But if you touch a sturdy metal part of the PC's case before you reach inside, then you and the PC will have the same electrical potential. Even if it that potential is not zero, if there's no differential between whatever static charge you carry and the one the PC carries, then no current can flow and there can be no static discharge between you and the PC's components. That's why the method I suggested works: It's all you usually need for short-duration, routine repairs such as the one we were discussing.

But can you do more? Sure! See the next item.

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3) Plug/Unplug Firestorm: More Answers

If you have the skill and ability, or if you're frequently poking inside the case or performing long-duration tasks (such as building or rebuilding a PC from the ground up) then extra precautions are a great idea.

For example: You can leave your PC plugged into a good surge protector, and use the surge protector switch to power-off the PC. In a properly-constructed surge protector, the ground wire continuity will never be broken, and so while the switched-off PC will be inert, it will still be fully grounded ("earthed"), and thus will have no static charge. Then, when you touch the PC's case, any residual charge in you will likewise safely drain away, and both you and the PC will be safe.

Trouble is, the only way to be sure if this will work is to explore the operation of your surge protector with a multimeter to ensure that the ground remains available even when the switch is off. (It *should* be, but you can't tell by external visual inspection.)

Similarly, some machines have a positive-off switch on the back of their power supply, separate from the on-off switch you normally use. This *should* completely unpower the PC and leave the grounding circuit alone, but the only way to be 100% sure is to test for continuity with a multimeter.

There are grounding clips and straps you can use to ensure that both you and the PC are connected to a good grounding source. Some readers said they made their own PC-grounding cords by snipping the "hot" and "neutral" wires in an old PC power cord, leaving only the ground wire intact; others snip off the actual prongs on the plug, leaving only the grounding pin intact. Either way, when the PC is connected to the wall with this special cord, the only connection made will be between the PC and the ground, and that's what you want.

If you explore specialty catalogs, you also can find antistatic work surfaces on which to place your PC; antistatic mats to stand on; antistatic area sprays you can use to suppress static temporarily in an entire room;  and you can use a humidifier to prevent static-inducing, too-dry air in your work area.

You'll have to decide what's appropriate for your needs. For me, for routine inside-the-case maintenance, I do exactly what I suggested--- I unplug the PC, and touch the case before working inside. Period.

If I'm doing something really extensive--- say, running a long series of back-to-back tests on various plug-in cards--- then I may put on a little $3 grounding strap on my wrist; the other end of the strap connects to the PC chassis, and ensures that the PC and I remain at zero relative electrical potential all day long.

But for the most part, simple precautions and common sense are all you need to work safely inside your PC. In general, you *don't* need a Tyvek bunny suit, booties, a hair net,  and a "clean room" environment, honest!<g>

Thanks to *all* who wrote in! And for one extra bit of advice, see the next item.

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4) Your Internal Modem's 110 Volt Surprise

Most people don't realize it, but in the USA, telephone wiring carries about the same voltage as you'll find in standard electrical circuits (around 110 volts)! The amount of current is modest, and so telephone circuits are unlikely to be a major safety risk to persons in normal health; but even so, if your PC has an internal modem, there's at least the potential for a, er, shocking surprise, as reader Steven Todd warns:

There's just one comment I'd like to add in regards to tinkering inside one's PC:  If the machine has an internal modem, DISCONNECT the phone line going to it from the wall jack. Parts of the modem may carry a significant voltage  thanks to the power supplied by the phone line itself. I've been zapped a few times, hard enough to make the muscles in my forearm twitch, by my internal modems and so have learned the hard way to keep the modem unplugged whenever there's any chance I might touch the modem's energized parts. Generally, I've gotten zapped while trying to grasp the circuit board -- and the open circle ringed with metal in its upper corner, next to the bracket -- in an attempt to remove the modem.

Good advice, Steven. In fact, the simplest thing is simply to unplug *all* the cords connected to a PC. That way, the PC is disconnected from *everything*--- and is easier to move, too!

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5) Netscape 6's Bundled "Spyware"

If you've tried any recent version of Netscape--- including the beta Netscape 6--- and you have a good firewall installed (such as ZoneAlarm; http://www.zonelabs.com ), you may have wondered why the Netscape browsers want to set themselves up as "servers" on your machine. What are they serving? And to whom?

I'll let reader Brian Eargle's mail--- which also quotes Steve Gibson (of "Shields-Up" fame at http://www.grc.com )--- speak for itself. (Thanks, Brian!)

Fred: There appears to be a great deal of discussion about "NS6PR3 as Server" in the Netscape forum netscape.public.beta.feedback on the secnews.netscape.com news server.

The next is from Steve Gibson's latest newsletter from GRC.com:

_________________________________

The File Download Utilities from Real Networks,
Netscape/AOL, and NetZip *CAN* Spy on Us!
________________________________

I have created two resources for you:

1. A comprehensive new page on my web site which discusses this threat at greater length and shows the detailed contents of "spyware packets" as it was leaving a test machine of mine http://grc.com/downloaders.htm

2. A very active PUBLIC DISCUSSION FORUM which you are invitedto use for asking questions and getting more information...Just click the link below to launch your reader and begin participating ... news://grc.com/newsletter Or, if that doesn't work, you can access the forum through our web-based interface (though it is much less cool.) http://grc.com/newsletter.htm

The SERIOUS New Spyware Threat ... NetZip's "Download Demon" was licensed by Real Networks and renamed "Real Download". Netscape/AOL also licensed it and call it "Netscape Smart Download." By watching the "packet traffic" flowing out of one of my machines while downloading a file through the Internet, I verified ... [that] in their default configuration ALL of these programs send back a report of EVERY FILE DOWNLOADED from ANYWHERE on the Internet (even places that might not be anyone's business)....

Perhaps you don't mind being watched and tracked as you move around the Internet ... and having every file you download reported. But the idea of this being done WITHOUT YOUR KNOWLEDGE, seems quite invasive to me. And even if you carefully read the program's license you might not be aware that this is going on or that "you agreed to it" when you accepted their terms!

A Class Action lawsuit was recently filed against Netscape/AOL because of this privacy invasion, so perhaps the PC industry will begin to receive the message that this sort of secret spying and profiling is not okay with the rest of us, even if it is buried within a lengthy license agreement. You decide.

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Give it a try for your product, service, web site
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See http://www.langa.com/ratecard.htm

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6) Last 48 hours To Enter October's FREE Book Drawing

On 2000-10-31, I'll select more monthly winners of a copy of "Poor Richard's E-Mail Publishing: Creating Newsletters, Bulletins, Discussion Groups and Other Powerful Communications Tools." This book has been described as "An excellent, straightforward manual on email publishing, banner ads, driving traffic and especially ethics."

To have a shot at winning, just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a book! (Full details also available via this link): http://www.langa.com/recommend.htm#2

The more times you make a recommendation, the greater your chances are of winning!

Or, if you'd like to try to win $10,000(!), try this link (full details also available here):
http://www.langa.com/recommend.htm#1

Either way, thank you, and good luck!

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7) New Free (and Noninvasive!) Download Center

I've gathered all the free downloads at Langa.Com into one place to make them easy to find. Long-time readers will recognize them all, but with the subscriber rolls growing so fast, some of these *16* free files may be new to you:

Increase Your Internet Explorer Safety!
These two Registry patches from noted columnist John Woram make it a snap to enable or disable scripting in IE's "Internet Zone."

Stuck On An Unwanted Home Page?
Some ISPs, sites and online services aggressively alter your home page--- sometimes without even asking! Here are three ways to change it back, including an ultra-simple automatic fix!

Add A Win95-Style Start Menu To Win98
Instantly toggle between the Win95-style multi-column view (that shows you everything at once) and the Win98-style scrolling view. It's very handy!

Scrub Your Hard Drive Clean!
Eleven files in all: Four batch files that can free up anywhere from tens to thousands of megabytes of otherwise-wasted disk space; files that most Windows-based cleanup apps miss! Also includes four Registry patches that can add or remove the cleanup functions to your Recycle Bin menu; and three "Program information Files" to ensure the batch files properly interact with your system.

The new front-end to all the above is at http://www.langa.com/downloads.htm And best of all--- unlike some, such as those mentioned in item #5--- I won't track your downloads. <g>

Enjoy!

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8) More Reader Sites!

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm, and maybe you can join the hundreds and hundreds of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

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9) Just For Grins

I guess we're on a musical roll here. Last issue, it was a spoof of the Python's "I'm a lumberjack..." (see http://www.langa.com/newsletters/2000/2000-10-26.htm#10 ). This time, reader Michael D Noonan sends along this (unattributed) "Ballad of Computer Hillbillies (sung to the tune of the TV show 'The Beverly Hillbillies')".

Come and listen to a story 'bout a man named Jed, A poor college kid, barely kept his family fed, But then one day he was talking to a recruiter, who said, "They pay big bucks if ya work on a computer..."

UNIX, that is. CRTs. Workstations.

Well, the first thing ya know ole Jed's an Engineer. The kinfolk said "Jed, move away from here". They said "Arizona is the place ya oughta be", So he bought some donuts and moved to Ahwatukee.

Intel, that is. Dry heat. No amusement parks

On his first day at work, they stuck him in a cube. Fed him more donuts and sat him at a tube. They said "your project's late, but we know just what to do. Instead of 40 hours, we'll work you 52!"

O.T. that is. Unpaid. Mandatory

The weeks rolled by and things were looking bad. Schedules started slipping and some managers were mad. They called another meeting and decided on a fix. The answer was quite simple, "We'll work him 66!"

Hours, that is. Stressed out. No social life.

Months turned to years and his hair was turning grey. Jed worked very hard while his life slipped away. Waiting to retire when he turned 64, Instead he got a call and escorted out the door.

Laid off, that is. De-briefed. Unemployed.

Now the moral of the story is listen to what you're told: Companies will use you and discard you when you're old. So gather up your friends and start your own firm, beat the competition, watch the bosses squirm.

Millionaires, that is. Bill Gates. Steve Case.

Y'all come back now ya hear?

 

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See you next issue!

 

Best,

Fred

(fred@langa.com)

Please recommend the LangaList to a friend! (And maybe win $10,000!I)

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About the advertisers:  Langa Consulting LLC will never knowingly accept advertising for a fraudulent product, company or service. However, Langa Consulting LLC makes no implied or explicit warranty, recommendation or endorsement of or for the products, companies or services mentioned in the ads.

Disclaimer: (Please see full disclaimer here: http://www.langa.com/legal.htm.) Abbreviated version: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

This newsletter is a free service of Langa Consulting LLC and is Copyright © 2000 Langa Consulting LLC. All rights reserved.

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