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Newsletter from Fred
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For almost two weeks, I've been
hip-deep in various tools that claim to recover "leaked" system
resources. I've been testing a pile of them on carefully-configured test
machines and also on my daily-use PC. And in each case, I've carefully monitored
the results. I'm close to wrapping up the
tests, and will present the results in next Monday's "Explorer" column
on the WinMag site. It's actually a "Part Two" to the column that's
available there right now: http://content.techweb.com/winmag//columns/explorer/2000/11.htm But one item deserves immediate
attention because I'm getting a lot of mail like this: "Fred,
[name of utility] saves my butt---I get my resources down to 5% and then it
kicks in and restores them to 50%..." Invariably, when I check it out,
I discover the reader is talking about his or her pool of system RAM, and not
what's usually meant by "System Resources." As is explained in Part
One (mentioned above) System Resources in Windows usually means two very
specific memory areas: User Resources and GDI (Graphics Device Interface )
Resources. When these memory areas are exhausted, you can get crashes or other
weirdness. General RAM is a whole 'nother
thing. Sometimes, some people think that idle, unused RAM is the same thing as
available System Resources. It's not; they're very different things. What's
more, they're conceptually opposite in use: You want your System Resources to be
used as LITTLE as possible, but you want your RAM to be used as MUCH as
possible! (I'll explain this in more detail later.) Thus, some people who use tools
to "open up a hole in RAM" are often getting the opposite effect of
what they want: They think they're freeing System Resources, but all they're
doing is bogging their systems down! Their confusion is understandable because
of the way the, um, less polished memory tools toss around the term "System
Resources:" The tools *may* be useful for recovering leaked general memory
(which usually is a minor problem at worst), but they make it sound like they
attack the much more serious problem of User and GDI leaks. Again: They
do not. In fact, the better
memory-management tools explicitly state that they do nothing---nada, zip, zero,
zilch--- about User and GDI Resources or any memory leaks therein. These apps
*may* (and that's a huge qualifier) help with a completely different and less
significant kind of memory leak, but that's a separate issue from the very
serious issue of User and GDI System Resource leaks. In cases where the term
"System Resources" is used incorrectly or misleadingly. either the
program authors don't know what they're talking about, or they're trying to fool
users into thinking the tools do something they do not and cannot. Either
way---no matter if it's ignorance or malice--- I wouldn't want a tool from such
an author running on my system. I'll explain this all, point you
towards the better memory management tools, and also tell you what they do---and
don't---do, in Monday's column on the WinMag site. (I'm in the middle of writing
the column now.) But here's the best news: I
believe there is a way you really *can* improve system stability and reduce GDI,
User and general memory problems to a truly insignificant level. If that sounds like something you
could use, please make sure you've read Part One at http://content.techweb.com/winmag//columns/explorer/2000/11.htm
, and watch for next Monday's LangaList for more on Part Two. There's lots more
info coming! Click to
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First, let's quickly review some
terms: 1) VIRUS: a self-replicating
program that "infects" one or more files on your system. When an
infected file is run or accessed, the virus is triggered, often with malicious
and destructive consequences. 2) WORM: a program that moves
through a network, depositing itself at each system it encounters along the way. 3) TROJAN HORSE: a file or
program that seems legitimate but performs some surreptitious action when run or
accessed. There's some overlap among the
three definitions. For example, the recent "Luv Bug" actually is all
three: It infects (and ruins) files on your system---it's a virus. It uses email
to move itself from system to system through the Internet---it's a worm. And it
arrives disguised as a love letter---it's a Trojan. The better antivirus apps do
their best to identify and stop all three kinds of trouble, but Trojans are
notoriously hard to identify. So, some security-enhancing tools go a step
further: Fred: You may want to
check out this site and/or suggest it to your readers. They offer a *free*
version of their software that is supposed to do good stuff for you. I'm am by
no means an expert in the area, but their program was able to see their demo
virus programs while the newest version of ZoneAlarm was unable to.
Consequently, I have them both running. Anyway, here is the site if you would
like to check it out. http://www.finjan.com/trojan_overview.cfm
Cheers, Bob Norway Thanks, Bob! The program is
called "SurfinGuard," and it creates a restricted "sandbox"
for downloaded executables to run in: Inside the sandbox, the executables are
prohibited from doing much of anything to your system. Thus, you can run a
downloaded app---even a Trojan horse app---and it shouldn't be able to mess up
your system. Long time readers know I'm a fan
of multiple layers of defense: I'd never rely on something like SurfinGuard (or
any single layer of protection) as my only defense. But if you download your
apps only from known-safe locations (or from trustworthy and computer-savvy
friends) and your antivirus app sees nothing wrong with the downloaded files,
then you could run it inside a SurfinGuard sandbox as a final precaution. That
way, you'd be about as safe as humanly possible. To see a safe demo of how Trojans
can sneak past antivirus apps, see http://www.finjan.com/exe_attackdemo.cfm
. It's eye-opening. Click to
email this item to a friend When I name names in this item,
I'll substitute an "*" in place of "e" so as not to trigger
email antivirus filters; just make the mental substitution back again, and
you'll know what the names are: A variant of the
"M*lissa" macro virus made the rounds last week: It's a destructive
macro virus that hides inside a Word document; this hiding behavior makes it a
Trojan. It's also a worm because it email copies of itself to people in your
Outlook address book. Antivirus vendors have named it W97M.M*lissa.BG, or
the R*sum*Worm or W97M.R*sum*.A It currently arrives as a fake
resume from one "Jan*t Simons," but the subject and name could be
anything. IF you don't antivirus-scan email file attachments before you open
them AND if you open the resume AND if you have no have no macro filters in
place, then you can have serious trouble. No doubt, there will be other
variants that will disguise themselves as other kinds of files. But it doesn't
matter: Simply don't open ANY attachment from ANYONE, EVER, no matter what the
file claims to be, until and unless you have run the file through an antivirus
scan or otherwise have taken steps to protect yourself. That's all it takes to
be 100% safe from viruses, worms and Trojans that reside within clickable email
attachments. Some email viruses are harder to
catch. But this type of attachment virus is SO EASY to avoid (just don't click!)
and so much has been written about them, that I'm starting to believe that
anyone who clicks on email attachments without checking them first kinda
deserves what they get. That may sound harsh, but at some point, people have to
take responsibility for their own clicks. When it comes to email
attachments, just remember: "When in doubt, throw it out." Click to
email this item to a friend Reader Tony G Writes: Dear Fred, One of your readers
mentioned "Another Task Manager" as being a good free program to
inspect the inner workings of the computer process. I have tried it and it's
good, but "TaskInfo2000" is 'great' at doing the same and more. It is
likewise free and can be downloaded from: Try it out. Gives you
all kinds of information....more than most need (including me), but sometimes
the information you can glean from this program is just the ticket for tracking
down odd behavior, not to mention programs that use up a lot of system
resources. Great
newsletter....thanks for putting in the time. Thanks Tony! The site is actually
the home page of Russian programmer Igor Arsenin; click to the
"downloads" page for TaskInfo. Click to
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Every day, I get mail like this: To:
<BT2KFEEDBACK@LANGA.COM> I thought your tests
were extremely helpful... they gave me a lot more confidence in myself and my
computer. Thanks for the boost! Sincerely, dzimmerman You see, every day, BrowserTune
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email this item to a friend I'll announce the
winner of May's drawing very soon, but meanwhile, it's a new month and right now
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email this item to a friend I've written about 98Lite before
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). Now they have a new version
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email this item to a friend Do you have a home page or
website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm,
and maybe you can join the hundreds and hundreds of LangaList readers who have
"Loaded the Code!" (If you've already "Loaded The Code" and
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