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The LangaList

2000-06-01
(2000-June-01)

A Free Email Newsletter from Fred Langa
That Helps You Get More From Your Hardware, 
Software, and Time Online

1) Scam Or Honest Confusion?
2) A Free Anti-Trojan Tool
3) Resume Worm
4) More "Task Manager" Information
5) BrowserTune Keeps On Truckin'

6)
A Fresh Start: June's Free Book Drawing Now Open!

7) New "98Lite" Version Available
8) They Loaded The Code
9) Just For Grins
More!

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1) Scam Or Honest Confusion?

For almost two weeks, I've been hip-deep in various tools that claim to recover "leaked" system resources. I've been testing a pile of them on carefully-configured test machines and also on my daily-use PC. And in each case, I've carefully monitored the results.

I'm close to wrapping up the tests, and will present the results in next Monday's "Explorer" column on the WinMag site. It's actually a "Part Two" to the column that's available there right now: http://content.techweb.com/winmag//columns/explorer/2000/11.htm

But one item deserves immediate attention because I'm getting a lot of mail like this:

"Fred, [name of utility] saves my butt---I get my resources down to 5% and then it kicks in and restores them to 50%..."

Invariably, when I check it out, I discover the reader is talking about his or her pool of system RAM, and not what's usually meant by "System Resources." As is explained in Part One (mentioned above) System Resources in Windows usually means two very specific memory areas: User Resources and GDI (Graphics Device Interface ) Resources. When these memory areas are exhausted, you can get crashes or other weirdness.

General RAM is a whole 'nother thing. Sometimes, some people think that idle, unused RAM is the same thing as available System Resources. It's not; they're very different things. What's more, they're conceptually opposite in use: You want your System Resources to be used as LITTLE as possible, but you want your RAM to be used as MUCH as possible! (I'll explain this in more detail later.)

Thus, some people who use tools to "open up a hole in RAM" are often getting the opposite effect of what they want: They think they're freeing System Resources, but all they're doing is bogging their systems down! Their confusion is understandable because of the way the, um, less polished memory tools toss around the term "System Resources:" The tools *may* be useful for recovering leaked general memory (which usually is a minor problem at worst), but they make it sound like they attack the much more serious problem of User and GDI leaks. Again: They do not.

In fact, the better memory-management tools explicitly state that they do nothing---nada, zip, zero, zilch--- about User and GDI Resources or any memory leaks therein. These apps *may* (and that's a huge qualifier) help with a completely different and less significant kind of memory leak, but that's a separate issue from the very serious issue of User and GDI System Resource leaks.

In cases where the term "System Resources" is used incorrectly or misleadingly. either the program authors don't know what they're talking about, or they're trying to fool users into thinking the tools do something they do not and cannot. Either way---no matter if it's ignorance or malice--- I wouldn't want a tool from such an author running on my system.

I'll explain this all, point you towards the better memory management tools, and also tell you what they do---and don't---do, in Monday's column on the WinMag site. (I'm in the middle of writing the column now.)

But here's the best news: I believe there is a way you really *can* improve system stability and reduce GDI, User and general memory problems to a truly insignificant level.

If that sounds like something you could use, please make sure you've read Part One at http://content.techweb.com/winmag//columns/explorer/2000/11.htm , and watch for next Monday's LangaList for more on Part Two. There's lots more info coming!

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2) A Free Anti-Trojan Tool

First, let's quickly review some terms:

1) VIRUS: a self-replicating program that "infects" one or more files on your system. When an infected file is run or accessed, the virus is triggered, often with malicious and destructive consequences.

2) WORM: a program that moves through a network, depositing itself at each system it encounters along the way.

3) TROJAN HORSE: a file or program that seems legitimate but performs some surreptitious action when run or accessed.

There's some overlap among the three definitions. For example, the recent "Luv Bug" actually is all three: It infects (and ruins) files on your system---it's a virus. It uses email to move itself from system to system through the Internet---it's a worm. And it arrives disguised as a love letter---it's a Trojan.

The better antivirus apps do their best to identify and stop all three kinds of trouble, but Trojans are notoriously hard to identify. So, some security-enhancing tools go a step further:

Fred: You may want to check out this site and/or suggest it to your readers. They offer a *free* version of their software that is supposed to do good stuff for you. I'm am by no means an expert in the area, but their program was able to see their demo virus programs while the newest version of ZoneAlarm was unable to. Consequently, I have them both running. Anyway, here is the site if you would like to check it out. http://www.finjan.com/trojan_overview.cfm  Cheers,  Bob Norway

Thanks, Bob! The program is called "SurfinGuard," and it creates a restricted "sandbox" for downloaded executables to run in: Inside the sandbox, the executables are prohibited from doing much of anything to your system. Thus, you can run a downloaded app---even a Trojan horse app---and it shouldn't be able to mess up your system.

Long time readers know I'm a fan of multiple layers of defense: I'd never rely on something like SurfinGuard (or any single layer of protection) as my only defense. But if you download your apps only from known-safe locations (or from trustworthy and computer-savvy friends) and your antivirus app sees nothing wrong with the downloaded files, then you could run it inside a SurfinGuard sandbox as a final precaution. That way, you'd be about as safe as humanly possible.

To see a safe demo of how Trojans can sneak past antivirus apps, see http://www.finjan.com/exe_attackdemo.cfm . It's eye-opening.

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3) Resume Worm

When I name names in this item, I'll substitute an "*" in place of "e" so as not to trigger email antivirus filters; just make the mental substitution back again, and you'll know what the names are:

A variant of the "M*lissa" macro virus made the rounds last week: It's a destructive macro virus that hides inside a Word document; this hiding behavior makes it a Trojan. It's also a worm because it email copies of itself to people in your Outlook address book.  Antivirus vendors have named it W97M.M*lissa.BG, or the R*sum*Worm or W97M.R*sum*.A

It currently arrives as a fake resume from one "Jan*t Simons," but the subject and name could be anything. IF you don't antivirus-scan email file attachments before you open them AND if you open the resume AND if you have no have no macro filters in place, then you can have serious trouble.

No doubt, there will be other variants that will disguise themselves as other kinds of files. But it doesn't matter: Simply don't open ANY attachment from ANYONE, EVER, no matter what the file claims to be, until and unless you have run the file through an antivirus scan or otherwise have taken steps to protect yourself. That's all it takes to be 100% safe from viruses, worms and Trojans that reside within clickable email attachments. 

Some email viruses are harder to catch. But this type of attachment virus is SO EASY to avoid (just don't click!) and so much has been written about them, that I'm starting to believe that anyone who clicks on email attachments without checking them first kinda deserves what they get. That may sound harsh, but at some point, people have to take responsibility for their own clicks.

When it comes to email attachments, just remember: "When in doubt, throw it out."

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4) More "Task Manager" Information

Reader Tony G Writes:

Dear Fred,

One of your readers mentioned "Another Task Manager" as being a good free program to inspect the inner workings of the computer process.

I have tried it and it's good, but "TaskInfo2000" is 'great' at doing the same and more. It is likewise free and can be downloaded from:

http://www.iarsn.com/

Try it out. Gives you all kinds of information....more than most need (including me), but sometimes the information you can glean from this program is just the ticket for tracking down odd behavior, not to mention programs that use up a lot of system resources.

Great newsletter....thanks for putting in the time.

Thanks Tony! The site is actually the home page of Russian programmer Igor Arsenin; click to the "downloads" page for TaskInfo.

 

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5) BrowserTune Updated

Every day, I get mail like this:

To: <BT2KFEEDBACK@LANGA.COM>

I thought your tests were extremely helpful... they gave me a lot more confidence in myself and my computer.

Thanks for the boost!

Sincerely, dzimmerman

You see, every day, BrowserTune 2000 performs thousands of FREE tests, helping to diagnose browser problems ranging from the horrendous to the annoying. Often, "BT2K" finds problems you didn't know you had, letting you correct them *before* they foul up your surfing.

BT2K stands ready to check out your browser anytime, 24/7: The basic tests take only a couple minutes, are 100% safe, and can tell you a ton of info about your browser and your Internet connection. You also can drill down to incredible levels of detail--- if you wish, BT2K can fully test about 300 separate features and functions of any browser!

I've just tweaked several BT2K pages and tests: Check 'em out at http://www.browsertune.com/bt2k !

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6) A Fresh Start: June's Free Book Drawing Now Open!

I'll announce the winner of May's drawing very soon, but meanwhile, it's a new month and right now your chances are the best they'll ever be!

To have a shot at winning a copy of "Poor Richard's E-Mail Publishing: Creating Newsletters, Bulletins, Discussion Groups and Other Powerful Communications Tools" just use the following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a book! (Full details also available via this link):

http://www.langa.com/recommend.htm#2 

The more times you make a recommendation, the greater your chances are of winning!

Or, if you'd like to try to win $10,000(really!), try this link (full details also available here):

http://www.langa.com/recommend.htm#1

Either way, thank you, and good luck!

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7) New "98Lite" Version Available

I've written about 98Lite before (see http://search.atomz.com/search/?sp-a=0008002a-sp00000000&sp-q=98lite ).

Now they have a new version available--- 98Lite III. They also have a free tool for stripping Internet Explorer from any version of Windows 9x.

Check 'em out at http://www.98lite.net/ .

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8) They Loaded The Code

Do you have a home page or website? (It doesn't matter what size.) Please click over to http://www.langa.com/code.htm, and maybe you can join the hundreds and hundreds of LangaList readers who have "Loaded the Code!" (If you've already "Loaded The Code" and are wondering if your site will appear here or on the Langa.Com web site, please see http://www.langa.com/link.txt )

Speaking of which: Here's another eclectic sample of reader sites--- some professional, some very personal:

 

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9) Just For Grins

Reader Paul Rainey sends along these

NEW PROVERBS

  1. If you're too open minded, your brains will fall out.
  2. Age is a very high price to pay for maturity.
  3. Before you criticize someone, walk a mile in his shoes. That way, if he gets angry, he'll be a mile way - and barefoot.
  4. Going to church doesn't make you a holy person any more than going to a garage makes you a mechanic.
  5. Artificial intelligence is no match for natural stupidity.
  6. A clear conscience is usually the sign of a bad memory.
  7. A closed mouth gathers no feet.
  8. If you must choose between two evils, pick the one you've never tried before.
  9. My idea of housework is to sweep the room with a glance.
  10. Not one shred of evidence supports the notion that life is serious.
  11. It is easier to get forgiveness than permission.
  12. I have found at my age going bra-less pulls all the wrinkles out of my face.
  13. For every action, there is an equal and opposite government program.
  14. If you look like your passport picture, you probably need the trip.
  15. Always yield to temptation, because it may not pass your way again.
  16. A conscience is what hurts when all your other parts feel so good.
  17. Eat well, stay fit, die anyway.
  18. No husband has ever been shot while doing the dishes.
  19. Men are from earth. Women are from earth. Deal with it.

 

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See you next issue!

 

Best,

Fred

(fred@langa.com)

Please recommend the LangaList to a friend! (And maybe win $10,000!I)

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About the advertisers:  Langa Consulting LLC will never knowingly accept advertising for a fraudulent product, company or service. However, Langa Consulting LLC makes no implied or explicit warranty, recommendation or endorsement of or for the products, companies or services mentioned in the ads.

Disclaimer: (Please see full disclaimer here: http://www.langa.com/legal.htm.) Abbreviated version: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

This newsletter is a free service of Langa Consulting LLC and is Copyright © 2000 Langa Consulting LLC. All rights reserved.

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