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The LangaList

11-Nov-99

A Free Email Newsletter from Fred Langa About BrowserTune,
HotSpots, Columns, Tips & Tricks, and Other Activities

In This Issue:
A Couple Of "Doh!" Moments
Doh #2
Microsoft’s Loss Is NOT Your Gain

Crystal Ball?

Win A Palm III Organizer, or a Book

Reader-Recommended Site

Speaking Of Great Sites....

Just For Grins

More!

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A Couple Of "Doh!" Moments

It happens, but it's embarrassing: I had some major "Doh" moments in the last few days. I can tap-dance around them by explaining how I'd been working late and had averaged about 5 hours sleep for 4 consecutive nights--- but that's only making excuses. There were just plain mistakes:

Doh #1 happened after I'd been having trouble with my CD Recorder. I use it a lot--- almost daily--- for "burning" backup images of my hard drives. (See http://content.techweb.com/winmag//library/1998/0901/ana0007.htm ). But I moved systems around recently, added new software and replaced some hardware. The CD-R, which had been ultra-reliable for a couple years, suddenly started generating errors and was having trouble completing a recording session.

I have some large hard drives here, so I was still able to continue making daily backups and storing the files on a live drive. That's OK, but not ideal. It's far better to have your backups on a portable medium that's independent of any particular PC, and that even can be stored offsite, away from your PCs entirely.

I tried troubleshooting the PC that has the CD-R installed: The cables were still tight. No jumpers or switches had been changed. The system BIOS saw all the hardware properly, as did Windows. Hmmm.

I uninstalled and reinstalled the CD-R software. Nope; the errors kept happening. Hmmm.

I used a master backup (on a CD I'd burned when the system---including the CD-R--- was working properly); this put the system back into a known-good state. Nope; the errors kept happening. Hmmm!

Finally, light dawned: I unmounted the drive and physically removed it from the system. I gently pried the CD door open and manually extended the CD tray. Next, I blew in the case--- and was astonished at how much dust came out.

I'm not talking anything as benign as a "dust bunny." This looked like something that escaped from Jurassic Park.

Doh moment #1: Keep your equipment clean, Fred. 

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Doh #2

I'm really embarrassed about this one. In the last newsletter I gave a correct answer: Unfortunately, it wasn't to the question that was asked. <g>

It was in the item "Locked Out Again" (see http://www.langa.com/newsletters/nov-9-99.htm#password ) where reader Rick West asked about how to get past a password prompt, when the password was forgotten.

The answer I gave was correct for Windows-generated passwords: 

"Windows 9x stores passwords in a PWL ("password list") file. From DOS, rename any <filename>.PWL files in C:\windows to some other name--- such as <filename>.oldpassword. When you reboot, Windows won't know *any* passwords, and will let you start fresh. But if it turns out you ever need the old  PWL file, you can rename the file back to its original name, and you'll be back where you started."

But I'd read Rick's note too fast (my apologies! It was a very hectic couple of days there....): He was talking about a BIOS-generated password that comes up before Windows even boots. Deleting the Windows PWL file has absolutely zero effect on BIOS-generated passwords. (Many readers wrote in to point out my oversight--- Thanks, you folks are great!)

OK, so what *do* you do if your BIOS has locked you out with a password you don't remember? As it happens, there are a couple ways to "kill" BIOS passwords. 

The password usually is stored in battery-backed-up memory, along with other BIOS information, so the usual way to eliminate the password is to make the BIOS forget its settings. (This isn't as dire as it sounds.)

The simplest method is to turn off the PC, unplug it from the wall, pop open the case, and then place your hand on the metal housing of the power supply (this eliminates any static-electric potential between you and the PC). Next, carefully remove the battery--- it's usually a coin- or button-shaped battery (like those used in watches): Find the battery holder, gently remove the battery, and wait 15 minutes or so for the residual electrical charge in the BIOS to dissipate and for the settings (and password) to be lost. 

When enough time has passed, once again touch the power supply housing before you touch anything else inside the case, then put the battery back exactly the way it was before (i.e. get the polarity right). Close the case, plug the system back in, and start 'er up. The BIOS will revert to its factory settings, and the password will be gone. You then can enter the BIOS setup program and redo any custom settings you had.

Some motherboards give you a slightly easier way: you can wipe out either all the BIOS settings or (sometimes) just the password by moving a "jumper," which is a small clip used to make an electrical connection between two small pins on a circuit board. With this technique, you don't have to remove the battery (the other steps and precautions still apply). To see if you can use this method, check your owner's manual for something like "BIOS Reset" or "CMOS Reset" or "BIOS Jumper" or "Password Reset" or something similar.

The above steps work in many instances, but not all: Some systems store setup and password information in a special small hidden partition on the hard disk. Wiping the BIOS has no effect on these. If removing the battery and/or shorting the BIOS with jumpers doesn't help, your best bet is to contact the system maker for the specific steps you'll need to access and clear the information on the hard drive. (Don't just FDISK it--- the system may need the data in the special partition to boot properly or to access special system features....)

Some of you also may wonder why I recommend unplugging the system in the steps above; unplugging the system means it's no longer grounded. There are two reasons: Some newer motherboards don't actually shut off all the way; they continually draw a trickle of power even when shut off. Some even have an always-on indicator light somewhere inside the case. These systems can have a fair amount of capacitance: For example, I have a newish Dell here that can take as long as 15-30 seconds after unplugging the system for it to become truly inert (and for the internal power light to go out). I, for one, am not comfortable working on energized electrical components. 8-)

Second, battery replacement is a short-duration, low-risk activity. By touching the unplugged power supply case before touching anything else inside the system, the user and the PC will have the same electrical potential (even if the total potential is not zero), so no current will flow and no components will be damaged.

So in this case, I believe that unplugging the system is the safest course of action for (1) the user and (2) system.

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Microsoft’s Loss Is NOT Your Gain

Holy smokes, what an outpouring--- hundreds and hundreds of people have posted their thoughts on the "Findings of Fact." 

My column on the WinMag site (see http://content.techweb.com/winmag//columns/explorer/1999/1108.htm  ) also seems to be some kind of Rorschach test: Some see a huge pro-Microsoft bias (on my part) in the column; others think I'm biased against Microsoft and am siding with the Judge. Amazing!

Some of the Rorschach-like behavior stems from personal preferences. For example, a number of Netscape users wrote in saying how Internet Explorer evilly tried to take over their system and become their default browser when they installed it. And a number of IE users wrote in with *exactly* the same charge about Netscape. 

They're both right: No matter which browser you've installed first, when you install the other, it will politely ask if you want to make it the default. If you say Yes, both browsers will aggressively insinuate themselves into your system. If you say No, then both quietly sit in the background as an alternative browser (as they should). 

But for people whose primary experience is with just one browser, the actions of the competing browser can seem like a hostile thing; and the seemingly-hostile behavior can become a lens through which to view (with suspicion) the actions of one company or the other.

The whole Antitrust thing is not (to my mind) a simple "good versus evil" binary kind of issue: It's a very complex one in which none of the parties is without blame. So, in my column, I was trying for balance. There are some areas in which I believe the Court was right. In discussing Microsoft's pricing practices, for example, I said:  "To the degree that simple greed was at play, Microsoft was clearly wrong. To the degree it was illegal, Microsoft should be punished." 

But in others, I think the Court was very, very wrong.

Come see why, and then join the discussion at http://content.techweb.com/winmag//columns/explorer/1999/1108.htm .

Or, join the enterprise-centric discussion at InformationWeek Online, here: http://www.informationweek.com/langaletter !

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Crystal Ball?

The end of the year is approaching, and it's always instructive---and fun!--- to try to predict what the new year will bring.

In December, I'll tell you my wild guess---er, expert predictions--- for the Top Ten Trends of the Year 2000. But how about adding yours to the mix? I'll include as many of the most interesting reader predictions as I can, along with my own.

You don't have to have 10--- any number of predictions will be fine. Just jot down one or more significant trends, events, technologies, or products that you think will play a major role in the year 2000, and a brief sentence or two explaining the "whats" and "whys" of your prediction (so I'll be sure to know what you're referring to).

Your predictions can be in any computer-related category: Hardware, software, new technologies, technologies that become obsolete, general trends, etc. Anything goes, as long as it's related to computers. Send your predictions in email to: predict@langa.com

And then stay tuned for the issue in December when I roll out the best of the reader predictions, along with my own. Join in!

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Win A Palm III Organizer, or a Book

Win a Palm III by using following link to recommend the LangaList to a friend. Your friend just may find a new source of useful information; I just may gain a new subscriber; and you just may win a nifty handheld tool (full details also available via this link):

http://www.langa.com/recommend.htm#1

Or, win a copy of a $30 book (Full details also available via this link):

http://www.langa.com/recommend.htm#2 

Either way, thank you, and good luck!

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Reader-Recommended Site

Richard E. Rogers sends along this site recommendation:

Enjoy your weekly articles--they are very well written and tremendously informative in solving many problems and glitches to be encountered. Thank you for sharing with everyone. 

Another site I like to look at for Windows information is http://www.smartcomputing.com .This site is the online version of their magazines that can be purchased on the shelf at most bookstores. The Master Index of Issues lists the mags and has almost as much tech info as the magazines, sans the pictures. It has been helpful to me, especially the PC/Novice Windows 98 Tips & Tricks issue which helped me learn the operating system faster than most books I have encountered so far. If you have someone that is having a hard time learning, this site will get them up to speed FAST. Best Regards--- Rick

Thanks, Rick!

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Great reading for cold nights: Check out the 13
computer-related books at http://www.langa.com/books.htm

They're all personally recommended by Fred Langa, and
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Speaking Of Great Sites....

If you're not visiting the HotSpots site every day (at http://www.browsertune.com/flanga/hotspots.htm ), you're missing a lot. For example, here's what's appeared there during the last 10 days:

  1. Amazing array of great info
    http://www.hardwarecentral.com/hardwarecentral/tutorials/
  2. Try sending it *this* page:
    http://www.wordbot.com/
  3. It takes a minute, but then you get it:
    http://www.killfrog.com/newpages/ever.html
  4. Good security info:
    http://safer.siamrelay.com/
  5. Drive different:
    http://www.logicware.com/keyVcar/
  6. This really stinks:
    http://www.wired.com/news/reuters/0,1349,31909,00.html
  7. Nice labor-of-love site:
    http://members.tripod.com/~adver/index.html
  8. Weird and wonderful:
    http://www.humongousbank.com/
  9. A great rant:
    http://www.seattleweekly.com/features/9942/kiss-gunn.shtml
  10. Truth really is stranger than fiction:
    http://www.dumblaws.com/

Every day, the HotSpots site presents one unusually helpful, informative, strange, funny, or otherwise noteworthy site. All it takes is a click--- check it out today and every day!

http://www.browsertune.com/flanga/hotspots.htm 

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Just For Grins

Larry Coots sends along "Lars' Laws of IS"

 

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See you next issue!

 

Best,

Fred

(fred@langa.com)

(Please recommend the LangaList to a friend! (And maybe win a Palm III)

An easier-to read formatted HTML version is available in the "what's new" section of http://www.langa.com.  (The HTML version of each issue normally is available by 9AM EST [GMT-5] of the issue date.) All past LangaList issues are also available via the same link.

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Administrivia:

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SUBSCRIBE (it's free!): Send email to subscribe-langalist@lyris.dundee.net
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About the advertisers:  Langa Consulting LLC will never knowingly accept advertising for a fraudulent product, company or service. However, Langa Consulting LLC makes no implied or explicit warranty, recommendation or endorsement of or for the products, companies or services mentioned in the ads.

Disclaimer: The tips and other information given in the newsletter are researched and are believed to be accurate, but we cannot and do not guarantee that all the information here will work on all systems, for all users, all the time. All information herein is offered as-is and without warranty of any kind. Neither Langa Consulting LLC, nor its employees nor contributors are responsible for any loss, injury, or damage, direct or consequential, resulting from application of any information presented here.

This newsletter is a free service of Langa Consulting LLC and is Copyright © 1999 Langa Consulting LLC. All rights reserved.

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